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Talent Enablement Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

​​​The Talent Enablement Lead owns and oversees the planning and coordination of internal and external communications strategy for Talent, including quality assurance reviews. Serves as the expert in telling Talent’s story across the enterprise. Partners with Corporate Communications to distribute and sequence enterprise-wide messaging. Responsible for the development, management, and dissemination of communications standards, requirements, and best practices related to all written deliverables. Ensures that the Talent organization strategic pillars, purpose, mission and values are reflected in all Talent messaging.​​

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.   

Owns the Talent communications planning and quality assurance strategy, ensuring that messaging aligns with the strategic priorities of Talent, HR and the enterprise. communication execution. This work will include telling the story of Talent with a regular cadence of communications campaigns, proactively identifying and maintaining regular communications to be used with the HRLT and beyond.  Establishes and evolves the Talent communications strategy to provide visibility into Talent initiatives, organizational announcements, etc. and to ensure compliance with corporate and legal standards related to branding and messaging.  Coordinates all tasks associated with communications plans, ensuring messaging support for all Talent projects.  Proactively provides counsel and guidance to Talent verticals, LOB partners, and vendors develop messaging related to Talent communications strategy,  Support the Talent pipeline of projects and related to change management strategy, identifying the best approach to providing regular communications, updates, developing and managing communications plans to be distributed to the business and/or internal Talent teammates.  Partner with Knowledge Governance & Risk Lead to identify content that needs maintenance and coordinate that work, as needed.  Serve as Subject Matter Expert and reviewer for Talent Acquisition knowledge content in partnership with the Knowledge Governance & Risk Lead (job aids, reference guides, etc.).  Build Communication and Engagement Strategy for Talent Organization Craft and distribute communications to Talent organization announcing updates, new processes, system outages, etc. Maintain Talent training calendar overlaying other training including those being offered across the enterprise, HR and Talent sessions. Coordinate and facilitate training to Talent teammates. Be an expert in telling our story and assist in senior level presentation development. Build and manage repository of documentation necessary for Talent teammates to perform their job. Develop and maintain Talent onboarding plans outlining required training for new teammates. Oversee automated communications to candidates, hiring managers and Talent teammates distributed as part of Talent lifecycle.

Partner with leaders across the organization to ensure all communications appropriately reflect Truist’s purpose, mission and values.

Required Qualifications: 

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    8 years of professional experience or equivalent combination of education and experience 
2.    Demonstrated corporate communications internal and external message development and project management. 
3.    Strong partner service orientation and proven ability to partner across the enterprise with leaders at all levels. 
4.    Experience building communications plans and proactively implementing a communications strategy  
5.    Excellent verbal and written communication skills are essential. 
6.    Ability to think conceptually and strategically, while maintaining a results-driven approach; and to prioritize on a consistent basis in a fast-paced, rapidly changing environment. 
7.    Experience working with a team of individual producers 
8.    Excellent agility, willing to test and modify strategies as needed  
9.    High level of productivity and ability to independently manage tasks to meet deadlines 
10.    Ability to adapt and respond positively in a dynamic and changing environment 
 

Preferred Qualifications: 

1.    Bachelor’s degree in communications, Marketing or English  
2.    Experience and familiarity with Talent processes

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Talent Enablement Manager, Truist

Are you ready to step into an exciting role as a Talent Enablement Manager at Truist? This position is all about owning and overseeing an engaging communications strategy for our Talent team. You’ll get to show off your communication savvy by telling our Talent story across the enterprise. You will partner with Corporate Communications to make sure our messaging resonates, is compliant, and aligns beautifully with our strategic priorities. A day in the life of a Talent Enablement Manager at Truist will involve planning and executing impactful campaigns while coaching Talent verticals on effective messaging strategies. Your expertise will shine as you develop communication standards and best practices that reflect our mission, values, and the essential pillars of our Talent organization. You’ll coordinate a myriad of tasks, manage a dynamic communications calendar, and facilitate training for Talent teammates, making a significant contribution to our workforce. And let’s not forget about maintaining a repository of documentation to support our team! With a focus on professional experience and strong communication skills, you’ll fit right in here as we nurture talent and drive success. If you’re excited about strategic communication and collaboration, this might just be the perfect opportunity for you at Truist!

Frequently Asked Questions (FAQs) for Talent Enablement Manager Role at Truist
What are the main responsibilities of a Talent Enablement Manager at Truist?

As a Talent Enablement Manager at Truist, you'll own the planning and execution of the Talent communications strategy. This involves telling the story of Talent through regular communication campaigns, coordinating messaging support for various Talent projects, and partnering with corporate communications to ensure all messages reflect our organizational values.

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What qualifications are required for the Talent Enablement Manager position at Truist?

To qualify for the Talent Enablement Manager role at Truist, candidates need at least 8 years of professional experience in corporate communications, project management, and excellent written and verbal communication skills. A background in communication, marketing, or English is preferred, along with proven abilities in strategy development and implementation.

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How does the Talent Enablement Manager contribute to Talent's mission at Truist?

The Talent Enablement Manager contributes significantly to Talent's mission at Truist by ensuring all communications align with the strategic pillars, purpose, mission, and values of the organization. You'll build trust and engagement through meaningful messaging that resonates across the enterprise.

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What skills are needed to succeed as a Talent Enablement Manager at Truist?

Success as a Talent Enablement Manager at Truist requires strong communication skills, strategic thinking, adaptability, and the ability to manage multiple projects efficiently. A proven partner service orientation to collaborate with leaders and stakeholders effectively is also essential.

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What support and resources are available for the Talent Enablement Manager at Truist?

At Truist, the Talent Enablement Manager has access to a variety of support resources, including a dedicated team, training programs, and a strong internal communications framework to leverage for maximizing the impact of Talent messaging.

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Common Interview Questions for Talent Enablement Manager
Can you describe your experience with creating and implementing a communications strategy?

When discussing your experience, mention specific projects where you developed a communications strategy from scratch, detailing your methodology, the challenges faced, and how you measured success. Highlight your ability to adapt the strategy based on stakeholder feedback.

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How do you ensure compliance with corporate guidelines in your communications?

Emphasize your process for reviewing communications against corporate guidelines, including working closely with legal and branding teams. Share examples of how you have mitigated risks while ensuring effective messaging.

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What is your approach to building relationships with cross-functional teams?

Discuss your proactive approach to relationship building, such as regular check-ins, responsiveness, and understanding their communication needs. Give an example of a successful collaboration that led to impactful outcomes.

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How do you measure the effectiveness of your communication campaigns?

Explain the metrics or tools you utilize to assess the performance of communication campaigns, such as surveys, engagement analytics, or feedback sessions. Detail an instance where you analyzed results and adjusted your strategies accordingly.

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What techniques do you use to create engaging training materials?

Share your methods for crafting engaging training materials that resonate with the audience. This could include interactive content, storytelling techniques, or feedback loops that help refine materials based on user input.

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How would you manage a crisis communication situation?

Outline a step-by-step approach for crisis communication, including the importance of timely updates, clear messaging, and how you would coordinate with key stakeholders. Reference any prior experiences managing similar situations.

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Can you provide an example of a complex project you managed? What was your role?

Detail a specific complex project, explaining your role, the hurdles you faced, and how you navigated the complexities to deliver a successful outcome. Highlight your project management skills and teamwork.

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What tools do you use for communication planning and management?

Discuss the various tools and platforms that assist you in managing communications, such as content calendars or project management software. Provide examples of how these solutions have improved your workflow and effectiveness.

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How do you stay updated with best practices in corporate communications?

Mention subscriptions to leading industry publications, participation in relevant networking groups, or attending webinars and workshops. Describe how you integrate these insights into your work to enhance communication strategies.

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Why are you interested in the Talent Enablement Manager position at Truist?

Express your enthusiasm for the role by linking your career goals and values with Truist's mission. Highlight specific aspects of the company's culture and vision that attract you, ensuring to convey genuine interest and alignment.

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For our clients: Provide distinctive, secure and successful client experiences through touch and technology. For our teammates: Create an inclusive and energizing environment that empowers teammates to learn, grow and have meaningful careers. Fo...

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Full-time, on-site
DATE POSTED
March 29, 2025

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