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Client & Trading Success Analyst

About us.

Trumid is a dynamic fintech revolutionizing the landscape of fixed income trading. With intelligent, easy-to-use, electronic solutions, we are rapidly growing and seeking exceptional talent to help redefine the boundaries of technology and finance.

Founded in 2014 by a team of fixed income market experts, Trumid has quickly become one of the top three corporate bond e-trading platforms in the U.S. Today, over 1,300 traders from an extensive and expanding client network of 920+ buy-and sell-side institutions transact on Trumid monthly.

With a rich history of innovation and a unique ability to innovate at scale, we collaborate closely with our clients, iterating quickly toward optimal solutions. With market share and client engagement at all-time highs and our pace of product development faster than ever, this is an exciting and transformative time at Trumid.

Our business model thrives on participation, and so does our company culture. We rely on every team member’s contribution to help us accomplish our goals. To succeed at Trumid, you must be curious, passionate about your craft, ambitious, collaborative, and driven.

 

The opportunity.

The Client and Trading Success team is a key part of Trumid’s commercial business and responsible for finding solutions for our clients and Trumid’s sales, product, and technology teams. The team is focused on providing the best user experience for clients throughout the trade cycle ensuring Trumid remains an important partner in the marketplace. Managing risk is top of mind throughout our expanding business and both technical and business knowledge of the trading industry is instrumental to our success. The Client & Trading Success Analyst will be a self-starter and tasked with driving continuous improvement within the team and key trading partners. The ideal candidate has a dynamic personality and is a confident communicator and will work towards securing a Series 7 license within the first 4 months of employment.

  • Provide client solutions for US Corporate and EM bond trading across all Trumid protocols
  • Manage client trading relationships through the full trade life cycle
  • Manage dealer relationships for trades in Trumid’s disclosed protocols
  • Reconcile positions and PNL with intermediaries and clients
  • Supervise account and user data information within the trading system
  • Administer fixed income instrument reference data
  • Monitor FINRA TRACE for trade breaks with counterparties
  • Monitor and respond to client inquiries through email and Bloomberg IB

About you.

  • 0-3 years of experience working in trading or finance
  • Bachelors degree in Business, Finance, Accounting, Economics or related field
  • Successful completion of the SIE (Securities Industry Essentials) Exam strongly preferred
  • Action oriented, strong attention to detail and exceptional organizational skills with a focus on clients and relationships
  • Highly adept with Microsoft Excel; ability to work through large datasets, build formulas and create pivot tables
  • Understanding of US corporate bond market trading including conventions, reference data inputs, trade economics, and settlement calculations
  • Exceptional interpersonal skills to communicate with both Trumid clients and with internal partners 
  • Entrepreneurial spirit, enthusiasm for FinTech with desire for continuous learning to expand knowledge of financial markets and fixed income products

Employee benefits.

  • Highly competitive compensation
  • Fully paid medical, dental and vision coverage
  • Daily in-office lunch stipend
  • Team-oriented and collaborative company culture
  • Lively and dynamic office space with fully stocked kitchen

In compliance with New York City Pay Transparency Law, the base salary range for this role in New York City is between $70,000 - $90,000. This range does not include discretionary bonus or other forms of compensation or benefits offered in connection with this job. Several factors are considered when determining a candidate’s compensation. Please note that the salary range listed for this position is based on the level of experience outlined in the job description. If a candidate's experience differs from the requirements, the salary may be adjusted accordingly.

Trumid is an equal opportunity employer.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Client & Trading Success Analyst, Trumid

Join Trumid as a Client & Trading Success Analyst and become part of an innovative fintech company that is reshaping the landscape of fixed income trading. At Trumid, we focus on providing smart and user-friendly electronic solutions that significantly enhance the trading experience for our clients. As part of our Client and Trading Success team, your primary role will be to facilitate outstanding client interactions throughout the trade cycle, ensuring that we remain a pivotal partner in the financial marketplace. You’ll be actively involved in managing client relationships, supporting trading processes, and optimizing user experiences. A successful candidate will be a motivated, detail-oriented individual with an eagerness to learn and grow in the trading field. You’ll collaborate closely with sales, product, and technology teams, and will be pivotal in driving continuous improvement in client solutions for US Corporate and Emerging Markets bond trading. With a Bachelor’s degree in a relevant field and up to three years of experience in trading or finance, you will also be working towards your Series 7 license within your first few months. Join us at Trumid, where you’ll have the opportunity to thrive in a vibrant, collaborative environment, while contributing to an innovative finance solution that caters to over 1,300 traders across the U.S.

Frequently Asked Questions (FAQs) for Client & Trading Success Analyst Role at Trumid
What are the responsibilities of a Client & Trading Success Analyst at Trumid?

As a Client & Trading Success Analyst at Trumid, you will manage client trading relationships, oversee the trade life cycle, and ensure optimal user experiences for our clients. Your responsibilities will also include reconciling positions and PNL with intermediaries, administering reference data, and monitoring trade activities. Strong communication skills are essential as you will engage with both clients and internal partners to resolve inquiries and enhance client satisfaction.

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What qualifications do I need to apply for the Client & Trading Success Analyst role at Trumid?

To apply for the Client & Trading Success Analyst position at Trumid, you should have a Bachelor's degree in Business, Finance, Accounting, Economics, or a related field, along with 0-3 years of experience in trading or finance. It is strongly preferred that candidates complete the Securities Industry Essentials (SIE) Exam. Competency in Microsoft Excel and a solid understanding of the US corporate bond market trading are also crucial for success in this role.

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What is the expected career growth for a Client & Trading Success Analyst at Trumid?

Working as a Client & Trading Success Analyst at Trumid opens up numerous opportunities for career growth within the rapidly evolving fintech sector. You will gain valuable exposure to trading processes and the opportunity to secure your Series 7 license early in your career. With Trumid's commitment to professional development and a collaborative atmosphere, analysts can transition into more senior roles in client management, trading, or product development as they advance their careers.

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How important are communication skills for the Client & Trading Success Analyst role at Trumid?

Communication skills are vital for a Client & Trading Success Analyst at Trumid. This role involves direct interaction with clients and collaboration with various internal teams. Being able to convey information clearly, provide timely responses to inquiries, and collaborate effectively with colleagues will significantly contribute to the overall success of client management and relationship building in the fast-paced trading environment.

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What type of training does Trumid provide for new Client & Trading Success Analysts?

Trumid offers comprehensive training for new Client & Trading Success Analysts, designed to equip you with the necessary skills and knowledge. This training includes mentorship from experienced team members, access to resources on the corporate bond market, and opportunities to participate in workshops and seminars that enhance your understanding of financial products and enhance your trading capabilities. The goal is to foster a culture of continuous learning and personal development.

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Common Interview Questions for Client & Trading Success Analyst
What inspired you to apply for the Client & Trading Success Analyst position at Trumid?

Share your passion for the fintech industry and highlight how Trumid's innovative approach and commitment to client success resonate with your career goals. Discuss specific aspects of Trumid's services or culture that attract you, underscoring your enthusiasm for contributing to their mission.

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Can you describe your experience with trading systems or tools?

Discuss any relevant experience you have with trading systems or software. If you have worked with tools like Bloomberg or trading platforms, describe your familiarity with them, along with any specific projects or tasks that utilized these tools to illustrate your technical skills.

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How do you prioritize tasks when managing multiple client inquiries?

Explain your organizational skills and approach to prioritization. You can mention strategies such as using lists, setting deadlines, or categorizing inquiries by urgency. Share an example of a time you managed competing demands and successfully met client expectations.

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What do you think are the most important skills for a Client & Trading Success Analyst?

Highlight skills such as strong communication, attention to detail, analytical thinking, and relationship management. Discuss how these skills help meet both client needs and contribute to the overall success of trading activities, demonstrating your understanding of the role's requirements.

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How would you handle a client who is dissatisfied with their trading experience?

Emphasize your commitment to client satisfaction. Illustrate a step-by-step process you would take to address concerns, ensuring that you listen actively, empathize, and work collaboratively to develop a solution, ultimately showing how you can transform a negative experience into a positive one.

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What steps would you take to ensure compliance and minimize risks in trading?

Discuss your understanding of compliance regulations within the trading landscape. Talk about methods such as conducting regular audits, maintaining accurate records, and staying informed about changes in regulations to ensure that all trading activities are compliant and risk is managed effectively.

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What strategies would you implement to improve client relationships at Trumid?

Share your ideas for proactive communication, such as regular follow-ups, soliciting feedback, and creating educational content to keep clients informed about market trends. Highlight the importance of building rapport and how these strategies will help foster strong and lasting relationships.

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Describe a time you had to work with a team to achieve a goal.

Provide a specific example of a collaborative project where teamwork was essential for success. Highlight your role within the team and explain how effective communication and problem-solving contributed to achieving the goal, showcasing your interpersonal skills.

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How do you stay current with market trends and developments in the trading sector?

Describe the methods you use to keep yourself informed, such as following financial news outlets, participating in webinars, or engaging with professional networks on platforms like LinkedIn. This indicates your dedication to continuous learning and staying relevant in a rapidly changing industry.

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Where do you see yourself in five years in relation to your career at Trumid?

Share your long-term career aspirations while considering how Trumid's growth and opportunities align with your goals. Discuss areas you'd like to explore, such as client management or specialized trading roles, demonstrating your commitment to personal development and contributing to Trumid's mission.

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Founded in 2014, TruMid functions as a fin-tech platform. Headquartered out of New York.

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Full-time, on-site
DATE POSTED
April 3, 2025

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