Job details

Agent - job 5 of 5

Get a free resume review

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Responsibilities

Represent Pinkerton’s core values of integrity, vigilance, and excellence.
Provide the client with concierge-level security at the company location and/or events.
Deescalate tense situations or individuals that may arise.
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
Conduct quality investigations and complete investigative reports.
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
Transport the client to and from company location and/or events.
Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
Identify and escalate equipment deficiencies/failures.
All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or security experience. An IL PERC and/or state or local licenses are required.

Concierge-level customer service knowledge.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

Regular computer usage.
Occasional reaching and lifting of small objects and operating office equipment.
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Rapid and effective decision-making during unusual or emergency situations.
Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $35.00 - USD $45.00 /Hr.

Average salary estimate

$83200 / YEARLY (est.)

min

max

$72800K

$93600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Agent, UNAVAILABLE

If you're seeking an exciting opportunity as an Agent at Pinkerton in Chicago, look no further! With a legacy of over 170 years, Pinkerton is a global leader in providing enterprise risk management services tailored specifically for our diverse clients. As an Agent, you'll be at the forefront of ensuring our clients' safety through various engaging assignments, including concierge-level security at events and residences, crisis response services, and detailed investigations. Your role is crucial; you'll represent Pinkerton's core values of integrity, vigilance, and excellence while managing tensions and documenting incidents with precision. We are looking for someone who not only possesses a background in law enforcement or security but also excels in customer service and problem resolution. If you enjoy dynamic environments and possess strong communication skills, this is a perfect fit for you. At Pinkerton, we celebrate diversity and welcome candidates from various backgrounds to join our team of experts. Benefits for this role include comprehensive health plans, 401(K), paid time off, and more, ensuring that you can thrive both personally and professionally. Come be part of a team that values your contributions and is dedicated to making a global impact!

Frequently Asked Questions (FAQs) for Agent Role at UNAVAILABLE

What are the responsibilities of an Agent at Pinkerton?

An Agent at Pinkerton has a variety of responsibilities that include providing concierge-level security at company locations and events, deescalating tense situations, writing detailed incident reports, conducting quality investigations, and offering response services related to emergencies and crises. The role also includes securing clients' properties, managing access controls, and ensuring effective communication during all interactions.