CLIENT RELATIONS EXECUTIVE - job 1 of 3
Overview
Now Hiring a Client Relations Executive for North State California Areas!
Responsibilities
The Client Relations Executive I makes essential contributions to the achievement of the organization’s objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions. Maintains and grows current market share, growing new sources of business to support the branch’s business plan. Works with the Director, Business Development, Regional Vice President and branch Director, Operations to develop and execute specific strategies and tactics to achieve revenue targets, patient experience and profitability goals.
Key Responsibilities:
Business Development: Identify and cultivate relationships with healthcare providers, including skilled nursing facilities, assisted living communities, physicians, and hospital systems, to expand our referral network.
Client Support: Serve as the primary contact for clients, addressing inquiries, resolving issues, and ensuring exceptional service delivery.
Strategic Planning: Collaborate with the Director of Business Development and other leaders to create and implement strategies that achieve revenue targets and enhance patient experiences.
Data Management: Maintain accurate records of client interactions and progress, utilizing our Relationship Management System to inform strategic decisions.
Performance Reporting: Provide regular updates on field activities and outcomes, contributing to the continuous improvement of our services and strategies.
Benefits:
- Excellent Vacation Plan to recharge
- Paid Holidays and Personal Time
- Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan
- Delta Dental Plan
- EyeMed Vision Plan
- Fidelity 401(K) Plan
- Lyra Mental Health Benefits
- Cigna Life/AD&D Plans
- Cigna Long Term Disability
- Cigna Short Term Disability
- Cigna Critical Illness/Group Universal Life Insurance
Qualifications
Bachelor's degree in a relevant field or equivalent business experience; healthcare professional credentials are required.
At least one year of sales experience, preferably within the healthcare or home health is required.
Strong organizational and time-management skills, with the ability to work both independently and collaboratively.
Willingness and ability to travel as required; a valid driver's license and auto liability insurance are mandatory.
At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.
Average salary estimate
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Are you ready to take your career to the next level as a Client Relations Executive with CommonSpirit Health at Home in Redding? This role is all about making connections and driving growth in the healthcare sector, where you'll be the frontline business development representative. Your mission will be to cultivate strong relationships with healthcare providers, like nursing facilities and hospitals, ensuring we expand our referral network while delivering exceptional support to our clients. In partnership with the Director of Business Development and other leaders, you'll strategically plan to meet our revenue and patient experience goals. This position not only demands your expertise in maintaining client interactions and performance reporting but also allows you to make impactful contributions to our branch's business plan. If you're someone who thrives in a fast-paced environment, possesses strong organizational skills, and is excited about making a difference in patient care, then this role is designed for you. Plus, with a variety of benefits including a robust vacation plan, healthcare coverage, and support for mental health, CommonSpirit Health at Home ensures that you can take care of your personal life while excelling at work. Join us in delivering quality healthcare solutions and be part of a team that values diversity and inclusion. Start your journey with us today!
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