IT Asset Manager - job 1 of 2

As the IT Asset Manager at East West Bank, your main responsibilities will involve executing procedures related to asset management, maintaining and supporting the asset management system, and conducting regular audits to ensure compliance. You will also develop policies and collaborate with other departments to track IT assets effectively, ensuring a well-maintained inventory and assisting in asset optimization efforts.

To qualify for the IT Asset Manager position at East West Bank, candidates should possess at least 10 years of recent IT experience, with 8 years focused on hardware asset and configuration management. Familiarity with asset management tools, especially Atlassian Jira, is crucial. A degree in Computer Science or a related field is preferred, and IAITAM or ITIL certifications are beneficial but not mandatory.

At East West Bank, IT Asset Management plays a crucial role in maintaining efficiency and compliance. By ensuring that all IT assets are accurately tracked and optimized for use, the IT Asset Manager helps minimize costs and improve resource allocation. This approach allows for strategic decision-making within the organization, ensuring that IT supports overall business goals effectively.

The IT Asset Manager at East West Bank primarily utilizes asset management tools such as Atlassian Jira to manage and track IT assets. Additionally, the role involves maintaining a Configuration Management Database (CMDB), allowing for detailed configurations and usage data, ensuring that all asset records are up-to-date and compliant.

The salary for the IT Asset Manager role at East West Bank ranges between USD $140,000.00 and USD $170,000.00 per year. This compensation is determined based on job-related knowledge, skills, experience, and location. Competitive salaries reflect our commitment to attracting and retaining talented professionals.

When answering this question, detail your previous roles and responsibilities in IT Asset Management. Highlight specific tools you've used, such as Jira, and discuss projects where you've successfully managed assets from acquisition to retirement, ensuring compliance and cost reduction.

Share a specific example where you identified inefficiencies in asset management processes and how you implemented changes. Discuss the tools used, the steps taken to ensure buy-in from stakeholders, and the results of your efforts to enhance accuracy and efficiency.

Demonstrate your commitment to professional development by describing the industry publications, webinars, and courses you engage with regularly. Mention any professional groups or networks you are involved in that help you stay informed about trends and best practices in IT asset management.

Discuss specific challenges such as maintaining accurate inventory or ensuring compliance with vendor agreements. Highlight your problem-solving skills by explaining the strategies you employed to overcome these issues and the outcomes you achieved.

In your answer, outline the steps you would take to conduct an effective audit, including the tools you would utilize, how you would ensure data accuracy, and the methods you would employ to report findings and implement corrective actions.

Talk about specific instances where you've implemented optimization strategies, focusing on your understanding of asset consolidation, standardization, and retirement. Highlight the tangible results of these efforts, such as cost savings and improved resource utilization.

Describe your approach to managing vendor relationships, emphasizing how you ensure adherence to agreements. Discuss experiences where you negotiated terms, optimized software usage, or resolved disputes, showcasing your communication and interpersonal skills.

Discuss the importance of compliance in ensuring that all IT assets adhere to internal policies and external regulations. Share examples of how you've implemented compliance measures and the impact on the overall management of IT assets.

Outline your time management and prioritization strategies, emphasizing your ability to balance routine tasks alongside project-based work. Provide examples of tools or methodologies you've used to stay organized and efficient in your role.

Address how effective IT Asset Management is critical to enhancing cybersecurity posture. Discuss your approach in aligning asset management practices with security protocols and any relevant experiences where you collaborated with security teams to mitigate risks.