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Patient Care Tech - job 2 of 4

Overview

 

Barrow Neurological Institute at Dignity Health St. Joseph’s Hospital and Medical Center in Phoenix, Arizona is an international leader in the treatment, research, and education of brain and spinal diseases, conditions, and injuries. Led by Barrow President and CEO Michael T. Lawton, MD, one of the world’s top neurosurgeons, the Institute is one of the busiest centers for neurology and neurosurgery in the United States. Because of our high volume, our physicians and clinicians are familiar with the rarest and most challenging conditions.

 

Newsweek ranks Barrow as one of the best specialty hospitals in the world for neurosurgery. In addition, U.S. News & World Report consistently ranks Barrow as a top center for neuro-rehabilitation in the country. We are certified by The Joint Commission in Comprehensive Stroke. Barrow boasts a Level I trauma center, CARF-accredited neuro-rehabilitation programs, and more certified neuroscience registered nurses (CNRN) than any other hospital in the world. The Ivy Brain Tumor Center at Barrow, is home to the largest Phase 0 clinical trials program in the world.

 

Highly regarded for neuroscience education for decades, Barrow is ranked by Doximity as first in the nation for its neurosurgery residency program and 45th for neurology. Barrow has contributed to many breakthroughs in neuroscience and neurosurgery, including refining the cardiac standstill procedure, isolating the gene for the inherited form of cerebral cavernous malformations, and pioneering thoracoscopic spinal surgery. We are a leader in harnessing innovative technologies and procedures, such as minimally invasive spine surgery, microscopic techniques, and robotic spine surgery.

Responsibilities

The Patient Care Technician performs patient related care tasks (direct care bathing oral care feeding). Assists patients with activities of daily living and provides direct patient care under supervision of Nurse. Obtains and records patient vital signs. Monitors and records daily intake and output. Obtains specimens including non-invasive body fluids and blood specimens. Monitors and performs actions to decrease patient length of stay including but not limited to: use of computerized Bed Tracking System performing timely designated discharge duties and communicating discharge information to appropriate staff. Assists Physician/Nurse with diagnostic tests clinical procedures and other tasks as requested. Communicates patient needs and observed/reported changes in patient condition to supervising Nurse or Physician. Documents all interactions in patient's medical record. The PCT may assist nursing in the retrieval and delivering of medications per the unit standard.

 

Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Join our team at Dignity Health to take advantage of this amazing opportunity!

Qualifications

Minimum Qualifications:

  • Completion of nursing assistant program or EMT program or completion of first block of nursing program
  • AZ Certified Nursing Assistant or Licensed Nursing Assistant OR AZ EMT license.
  • American Heart Association Basic Life Support Certification
What You Should Know About Patient Care Tech, UNAVAILABLE

Are you ready to make a real difference in the lives of patients at the forefront of neuroscience? Join us as a Patient Care Technician at Barrow Neurological Institute, part of Dignity Health St. Joseph’s Hospital in Phoenix, Arizona! Here, you'll be stepping into a world recognized for excellence in treating brain and spinal conditions. Under the guidance of talented nurses and physicians, you’ll perform essential patient-related care tasks such as assisting with bathing, feeding, and daily living activities. Your role is crucial in obtaining and recording vital signs and monitoring patient intake and output. Every day will bring new challenges where your keen observations and communication skills will enable you to report changes in patient conditions promptly. You’ll also get the hands-on experience of assisting with diagnostic tests and clinical procedures. As part of our commitment to employee development, benefit-eligible employees can access our Education Benefit program, giving you up to $18,000 for educational support over five years! If you're looking to grow in a dynamic, supportive environment and contribute to groundbreaking neuroscience work, the Patient Care Tech role at Barrow is the perfect choice for you.

Frequently Asked Questions (FAQs) for Patient Care Tech Role at UNAVAILABLE
What are the key responsibilities of a Patient Care Technician at Barrow Neurological Institute?

As a Patient Care Technician at Barrow Neurological Institute, your main responsibilities include assisting patients with daily living activities, performing direct care tasks, monitoring vital signs, and documenting patient interactions in medical records. You'll play a critical role in supporting nurses and physicians during clinical procedures while also communicating with the healthcare team about any observed changes in patient conditions.

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What qualifications do I need to apply for the Patient Care Technician position at Dignity Health?

To qualify for the Patient Care Technician position at Dignity Health, you need to complete a nursing assistant or EMT program, or at least the first block of a nursing program. You must possess an Arizona Certified Nursing Assistant or Licensed Nursing Assistant certification, or an Arizona EMT license, along with American Heart Association Basic Life Support Certification.

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Is there an education benefit program available for Patient Care Technicians at Dignity Health?

Yes! Dignity Health offers an amazing Education Benefit program for eligible employees, which provides up to $18,000 for full-time and $9,000 for part-time employees over five years. This program is designed to help you achieve your educational goals and ease the burden of student loans!

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What skills are important for a Patient Care Technician at Barrow Neurological Institute?

A successful Patient Care Technician at Barrow should have strong communication skills to effectively gather patient needs and report observations to the healthcare team. Physical stamina is also important, as you will be involved in hands-on patient care. Additionally, critical thinking skills will help you adapt to patients' needs as they evolve throughout their care.

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What opportunities for growth are available for Patient Care Technicians at Dignity Health?

At Dignity Health, Patient Care Technicians have great opportunities for growth. With the support of ongoing training and the Education Benefit program, you can pursue further certifications or even transition into nursing or specialized healthcare roles, fostering a fulfilling career path in the healthcare industry.

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Common Interview Questions for Patient Care Tech
How do you handle difficult patients as a Patient Care Technician?

In dealing with difficult patients, it's important to remain calm and patient. I would actively listen to their concerns, show empathy, and try to understand their needs. A positive approach often helps de-escalate situations and build rapport.

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Describe a time when you had to assist with a medical procedure.

During my training, I assisted a nurse with a wound dressing change. I prepared the necessary supplies, ensured the patient was comfortable, and followed all protocols. This experience taught me the importance of teamwork and communication in delivering patient care.

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How do you prioritize tasks during a busy shift?

I prioritize tasks by assessing the urgency of each situation. I ensure patient safety and needs come first, addressing critical tasks like vital signs and immediate patient care before moving to other responsibilities.

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What role does communication play in being a Patient Care Technician?

Effective communication is vital as it ensures the patient's needs are understood and addressed. It is also essential for collaborating with nurses and physicians to provide comprehensive care and report any changes in the patient's condition.

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What do you think are the most important qualities of a Patient Care Technician?

The most important qualities include compassion, strong communication skills, patience, and the ability to work under pressure. Empathy for patients is crucial, as is a commitment to providing high-quality care.

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How do you manage stress in a high-pressure environment?

I manage stress by staying organized, taking breaks when possible, and utilizing stress-relief techniques, such as deep breathing. Remaining focused on providing the best care for patients keeps my perspective positive during busy times.

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What steps would you take if you noticed a change in a patient's condition?

If I noticed a change in a patient's condition, I would immediately assess the situation and document my observations. Then, I'd report my findings to the supervising nurse or physician to ensure prompt intervention.

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Why do you want to work at Barrow Neurological Institute?

I am passionate about neuroscience and excited about the opportunity to work at Barrow, known for its innovative treatments and research. I am eager to contribute to a team that prioritizes patient care and fosters groundbreaking advancements in the field.

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How would you deal with a disagreement with a coworker?

If I had a disagreement with a coworker, I would approach the situation calmly. I would open a line of communication to discuss our differing views and aim to find a compromise through discussion. Collaboration is key to ensuring the best patient care.

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What interests you about the Patient Care Technician role?

The Patient Care Technician role interests me because it allows me to make a direct and positive impact on patients' lives. The hands-on experience and collaboration with skilled healthcare professionals excite me, and I am eager to grow within this field.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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