Job details

Patient Registration Representative - job 5 of 5

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Overview

St. Josephs Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Josephs Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael is a not for profit fully accredited regional hospital with 395 beds a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care comprehensive cancer services and women and childrens services including neonatal intensive care. St. Josephs is the largest hospital as well as the largest private employer in Stockton California. Nationally recognized as a quality lead St. Josephs is consistently chosen as the most preferred hospital by local consumers.

Responsibilities

Position Summary:

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered primary duties include:

a) Appropriate patient identification

b) Collecting accurate and thorough patient demographic data

c) Obtaining insurance information and verifying eligibility and benefits

d) Determining and collecting patient financial liability

e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

The Patient Registration Representative adheres to the organization’s policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.

Qualifications

Minimum:

Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles. 2 years preferred.
Applicable education and/or training can be used to balance a lack of experience High School diploma GED or equivalent.
Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.

Preferred:

Knowledge of charity care programs as well as the various government and non-government programs preferred.

Average salary estimate

$47500 / YEARLY (est.)

min

max

$40000K

$55000K

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What You Should Know About Patient Registration Representative, UNAVAILABLE

Are you ready to make a difference in the world of healthcare? St. Joseph's Medical Center, the largest private employer in Stockton, is looking for a dedicated Patient Registration Representative to join our dynamic team. With a proud history dating back to 1899, we are known for delivering excellent care that embodies dignity and respect for all. In this role, you'll be the first point of contact for our patients, employing your top-notch customer service skills to ensure a smooth and positive registration experience. You will gather essential patient information, including verifying insurance eligibility and determining financial liabilities, making it critical to our operational success. Additionally, you will provide invaluable information to patients and families about their rights and responsibilities at our hospital. While previous experience in a hospital or healthcare setting is preferred, your attitude and willingness to learn are just as important. If you're keen on utilizing your skills in a supportive environment that values your contributions, apply today to become part of our mission to provide outstanding patient care. Let's work together to create a welcoming environment for everyone who walks through our doors at St. Joseph's Medical Center!

Frequently Asked Questions (FAQs) for Patient Registration Representative Role at UNAVAILABLE

What are the primary responsibilities of a Patient Registration Representative at St. Joseph's Medical Center?

As a Patient Registration Representative at St. Joseph's Medical Center, your main responsibilities encompass ensuring a seamless registration process for patients. This includes accurate patient identification, collecting demographic data, verifying insurance eligibility, and determining patient financial liabilities. You'll also serve as a resource for patients and their families, clarifying hospital policies and financial responsibilities.