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Traveler Virtual Patient Companion

Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.

Responsibilities

This position is responsible for continually monitoring patients that have been identified as being at high risk of falling, elopement, illicit drug / alcohol use, disoriented/demented, pulling out lines/tubes and/or other areas of potential concern.   The Travel Patient Companion monitors patients located in multiple CommonSpirit Health facilities across the United States. The patients have been identified as requiring observation on a continual basis in order to quickly identify circumstances that could impact their ongoing safety and care.   Monitoring is executed from a CommonSpirit Health System Office, utilizing live non-recorded streaming video equipment to ensure that patients are interacting with the environment in a safe and appropriate manner at all times. As a travel patient companion, you will have the ability to travel across CommonSpirit Health to provide your expertise when staffing needs arise.

Work Requires:

  • Ability to accurately recognize signs of  patient agitation, impulsiveness, pulling at lines/tubes, and/or illicit drug or alcohol use
  • Capacity to take appropriate action and follow established protocols of notifying staff of patient safety concern(s) identified 
  • Ability to establish and maintain effective communication channels with patients, colleagues, and bedside direct patient care staff.  
  • Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.  
  • Knowledge of, or ability to learn, procedures, equipment, and terminology applicable to the operations of the assigned work unit
  • Monitors patients utilizing video observation platforms, and telecommunication tools
  • Follows proper channels of communication in handling routine and emergency situations
  • Follows established protocols/procedures
  • Has awareness of and strives to improve department metrics
  • Represents the core values of CommonSpirit Health during all interactions
  • Observes assigned patients by monitoring non-recorded streaming video equipment linked to a live feed from a camera situated in the patient’s room or other hospital-specific video observation platforms

Qualifications

  • High School Diploma, or equivalent required
  • 2 years of prior and recent experience in patient care (e.g., CNA, Unit Clerk, MA, LVN, etc.)
  • Current Nursing Assistant Certification
  • Satisfactory completion of the competency based training program as a Virtual Companion at CommonSpirit Health
  • Knowledge of, or ability to learn, the function and use of the streaming video monitoring equipment. 

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Traveler Virtual Patient Companion, UNAVAILABLE

Are you ready to embark on a fulfilling journey as a Traveler Virtual Patient Companion with CommonSpirit Health in beautiful Phoenix? Here, we embrace the philosophy of inspired faith and innovative healthcare, putting humankindness at the forefront of what we do. As a Traveler Virtual Patient Companion, your role is pivotal as you will monitor high-risk patients through live non-recorded streaming video from the comfort of our System Office. Imagine making a difference in the lives of patients across multiple facilities! Your keen observation skills will help you recognize signs of patient agitation or distress, and take proactive measures to ensure their safety. You'll maintain effective communication with patients and bedside staff, always representing the core values of CommonSpirit Health. This is not just a job; it's a chance to travel and offer your expertise where it's needed most, all while being part of a compassionate team that delivers over 20 million patient encounters annually. To thrive in this role, you'll need solid experience in patient care, a current Nursing Assistant Certification, and a commitment to continuous learning about our innovative technology. If you're passionate about enhancing patient safety and care, we want to hear from you!

Frequently Asked Questions (FAQs) for Traveler Virtual Patient Companion Role at UNAVAILABLE
What are the responsibilities of a Traveler Virtual Patient Companion at CommonSpirit Health?

As a Traveler Virtual Patient Companion at CommonSpirit Health, you will be responsible for the continuous observation of patients at high risk for various safety concerns, utilizing live streaming video equipment. Your duties include recognizing signs of patient agitation, adhering to established protocols for reporting issues, and maintaining effective communication with both patients and the care team. You will play a crucial role in enhancing patient safety across multiple facilities.

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What qualifications are necessary to become a Traveler Virtual Patient Companion with CommonSpirit Health?

To qualify for the Traveler Virtual Patient Companion role at CommonSpirit Health, you need a High School Diploma or equivalent, two years of direct patient care experience, and a current Nursing Assistant Certification. Successful completion of a competency-based training program as a Virtual Companion is also required. A strong understanding of monitoring equipment and procedures will enhance your ability to perform effectively in this position.

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How does a Traveler Virtual Patient Companion contribute to patient safety?

A Traveler Virtual Patient Companion significantly contributes to patient safety by providing ongoing monitoring for high-risk patients through non-recorded video feeds. By recognizing signs of distress or impulsive behavior early, you can take appropriate action and alert bedside staff promptly, creating a safer environment for patients who need constant observation.

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Can I expect to travel frequently as a Traveler Virtual Patient Companion at CommonSpirit Health?

Yes! The role of a Traveler Virtual Patient Companion at CommonSpirit Health involves a lot of travel across various facilities. This offers an exciting opportunity to apply your skills in different environments and support the mission of compassionate care wherever it’s needed most.

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What technology do Traveler Virtual Patient Companions work with at CommonSpirit Health?

Traveler Virtual Patient Companions at CommonSpirit Health utilize advanced non-recorded streaming video equipment and telecommunication tools to monitor patients. Familiarity with these technologies is essential, and ongoing training will enhance your ability to leverage these tools for the best patient outcomes.

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Common Interview Questions for Traveler Virtual Patient Companion
What do you understand about the role of a Traveler Virtual Patient Companion?

The role of a Traveler Virtual Patient Companion involves monitoring patients at high risk for safety concerns through live non-recorded video. It's essential to have a thorough understanding of patient care protocols and to communicate effectively with the healthcare team to ensure patient safety and comfort.

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How do you prioritize patient safety as a Traveler Virtual Patient Companion?

Prioritizing patient safety means being vigilant at all times. I would accurately recognize signs of distress and take immediate action by notifying discharge staff if necessary. Following established protocols is key to ensuring that safety measures are upheld at all times.

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Can you describe a time when you identified a potential risk to a patient?

In previous roles, I have observed signs of agitation or disorientation in patients and took immediate action to alert nursing staff. By being proactive, I helped ensure that patients received timely intervention, which significantly improved their safety and well-being.

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How comfortable are you with using video monitoring technology?

I am very comfortable with technology and have experience using various monitoring equipment. I am also eager to learn and adapt to new technologies, ensuring that I can effectively monitor patients and communicate with the team efficiently.

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What would you do if you noticed a patient was agitated or attempting to remove lines or tubes?

If I noticed a patient exhibiting agitation or attempting to remove lines/tubes, I would first alert the immediate care team using established communication protocols. I would monitor the patient's behavior closely until help arrives, ensuring minimal risk to their safety.

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How do you build rapport with patients remotely as a Virtual Patient Companion?

Building rapport remotely involves active listening and clear communication. I make a conscious effort to speak with a calming tone and reassure patients, allowing them to feel understood and supported through the video interface.

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What strategies do you use to manage stress in a high-stakes environment?

To manage stress in high-stakes situations, I focus on staying organized and taking deep breaths to remain calm. Regularly engaging in self-reflection and having a solid support system are essential strategies I employ to ensure I remain resilient in challenging moments.

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What motivates you to work as a Traveler Virtual Patient Companion at CommonSpirit Health?

My motivation stems from a deep passion for patient care and the desire to make a meaningful impact on people's lives. Joining CommonSpirit Health allows me to combine my skills in a supportive environment that prioritizes compassionate care.

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Describe your experience in patient care roles.

I have approximately two years of experience in various patient care roles, including as a Certified Nursing Assistant. This experience has equipped me with the skills to recognize patient needs and respond appropriately to ensure their safety and comfort.

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How would you handle receiving contradictory instructions from different team members?

When receiving contradictory instructions, I would seek clarification by addressing my concerns directly with the involved team members. Effective communication is crucial to ensure everyone is aligned on the best course of action for patient care.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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