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Job details

Associate PPH Officer

Hardship Level (not applicable for home-based)

A (least hardship)

Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

UNOPS LICA9

Target Start Date

2025-06-16

Deadline for Applications

April 21, 2025

Terms of Reference

The Associate Partnerships Officer will manage PSP Americas’ regional private sector partnerships portfolio, encompassing both foundations and corporate partners. This position aims to ensure that each relationship delivers the maximum possible value to UNHCR while remaining aligned with PSP's operational processes, policies, overall strategy, and UNHCR’s priorities. The incumbent will work closely and collaboratively with internal stakeholders, including the Regional Bureau for the Americas, the Regional Office in Washington, the Global Communication Desk in New York, and the Private Partnerships and Philanthropy (PPH) team in Copenhagen, to develop and implement valuable initiatives within the managed accounts.
The Associate Partnerships Officer will serve as the primary liaison with partners’ key contacts and program managers, ensuring project alignment and maintaining a fluid flow of communication. Acting as both the donor-facing account manager and the internal coordinator, the incumbent will collect, share, and coordinate information across relevant UNHCR stakeholders to provide comprehensive account details and ensure effective tracking of results and collaborations. This centralized information-sharing will facilitate smoother account management. Additionally, the incumbent will provide accurate and timely financial management of contributions.
The position will also be responsible for developing and executing shared visions with key accounts, ensuring alignment through strategic planning, budgeting, and activity coordination. The incumbent will oversee the organization of field visits that strengthen partnerships and create new grant-making opportunities while ensuring compliance with PSP policies. Furthermore, will coordinate with relevant internal stakeholders and partners to develop joint communication and advocacy strategies.
Additionally, this position is expected to follow up on potential new opportunities with strategic private sector partners that have a regional or multi-country scope, particularly in countries where local PPH teams are not present.
This role requires a strategic and collaborative professional who can foster trust and drive results across teams, demonstrating strong negotiation and conflict resolution skills to build open and trusting relationships. The incumbent must possess excellent organizational abilities to accurately capture and transfer information while maintaining a client-focused approach to stakeholder management.

 

Standard Job Description

Associate PPH Officer

Organizational Setting and Work Relationships
The Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.
As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP's Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists (PPH donors). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


Duties
- As delegated by the supervisor, support the engagement with a portfolio of PPH donors, and all activities relevant for the acquisition and strengthening of partnerships and relationships with them, ensuring that a dynamic pipeline is in place and regularly assessed and updated.
- Support the preparation of pitches, presentations, proposals, reports, and any other fundraising material targeting PPH donors. This can include working with PSP HQ to support the delivery of on-time reporting on contributions, and the development of funding proposals representing UNHCR's priorities and donor needs.
- Support the management of partnerships and relationships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.
- Undertake market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.
- Support on the engagement of existing and potential donors at high-profile events, which can include being responsible for the logistics to ensure events are adequately planned and executed, and supporting on the preparation of the agenda, briefing notes, and talking points.
- Support the organization of internal meetings and skill-shares; and help plan the agenda points relevant to matters pertaining to partnerships and philanthropy.
- Support the drafting of the PPH section of the PSP team's PSP Annual Plans and Budgets, as the Quarterly Reports, by supporting the preparation of budgets and creating financial reports.
- As delegated, and in collaboration with Administrative colleagues, support PPH colleagues with procurement, admin and travel matters.
- Support the maintenance of up-to-date and accurate records of partnerships and relationships. This might include helping to keep track of income raised, keeping internal calendars and plans updated, and supporting on data entry and maintenance on Salesforce.
- Contribute to the development and updating of content on PSP's SharePoint platform, in order to improve internal communications, and to maintain a regular flow of information with colleagues within and outside PSP.
- Contribute to information management and knowledge-sharing, through the collation and dissemination of data and information on partnerships and philanthropy.
- Support the delivery of communications and visibility plans with PPH donors. This can include gathering, consolidating and presenting data and information for the preparation of communications materials in collaboration with Communications and/or Public Information colleagues.
- The incumbent of the position will perform in direct link with the broader PSP country market plans and context, including effective collaborating on and working towards non-direct cash elements together with IG and campaigns, such expanding network for other purposes like in-kind, free publicity, CRM or location access for face-to-face frontliners.
Private Philanthropy
- Support the development of relationships with philanthropists, major donors, HNWIs and ultra HNWIs, by supporting the implementation of bespoke care plans to ensure that donors are engaged with the organization.
- Support the delivery of high-quality presentations, proposals and reports for major donor audiences, including through impact reporting.
- Support the organization of high-level events tailored for philanthropists, major donors, and (U)HNWIs.
- If requested, analyse the relevant data to ensure that donors are identified and cultivated towards their peak giving level.
- If requested, work with Individual Giving colleagues on initiatives, plans and messaging on specific themes to ensure that materials can be tailored for major donors and (U)HNWIs. This can include supporting the development of marketing materials on legacies and planned giving; or supporting activities to upgrade and transition appropriate middle donors to the major donor/HNWI programme.
Foundations
- Support the development and implementation of initiatives designed to engage with foundations.
- Support on the preparation and submission of foundations grants, including budget and narrative submissions, by helping gather, consolidate and present information in line with agreed deadlines.
- Support the logistics and planning of the organization of or participation in events for foundation and philanthropic networks and/or events in which senior foundations leaders are attending.
Corporates
- Support colleagues in implementing initiatives designed to acquire and strengthen partnerships with corporations and corporate foundations.
- Support colleagues in the management of corporate partnership and in the implementation of cultivation and stewardship plans with corporate partners to ensure that their competencies are leveraged for the benefit of UNHCR and persons of concern, and that the partnership is achieving its full potential. This might include support on joint initiatives, such as cause-related marketing campaigns, joint communications and employee engagement plans.
- Support the preparation of pitches, presentations and reports which communicate to corporate partners' representatives, in an accurate, timely and persuasive manner, relevant information on UNHCR's programs and activities.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2 - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Marketing, Communications, Journalism,
International Relations, Economics, Business Administration/Management,
Social Sciences or other relevant field.


Certificates and/or Licenses
Fundraising
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
- Relevant professional experience in fundraising and/or partnerships and/or management of relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations.
- Ability to produce high-quality written materials tailored to specific audiences.
- Ability to balance different and sometimes competing needs and deadlines.
- Experience in coordinating between multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment.

Desirable
- Knowledge of humanitarian and/or development programming.
- Knowledge of CRM systems, ideally Salesforce.
- Knowledge of SharePoint 365 platform.
- Experience in marketing and/or communications.
- Experience in a UN field location and/or working in a developing country, with an ability to function well in a multi-cultural environment.

Functional Skills
CL-Multi-stakeholder Communications with Partners, Government & Community
IT-Business Intelligence (BI)
IT-Computer Literacy
PS-Emergency Fundraising
PS-Fundraising - High Net Worth Individuals (HNWI)
PS-Fundraising (incl. operations, programmes)
PS-Fundraising from foundations
PS-Fundraising materials production and management
PS-Management of Private Sector Fundraising Investments in new markets
PS-Managing corporate partnerships
PS-Middle donor programme development and management
PS-Partnerships / Individual Giving Programmes
PS-Private sector fundraising and partnerships
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

Spanish

,

,

Desired Languages

,

,

Additional Qualifications

Skills

CL-Multi-stakeholder Communications with Partners, Government & Community, IT-Business Intelligence (BI), IT-Computer Literacy, PS-Emergency Fundraising, PS-Fundraising (incl. operations, programmes), PS-Fundraising from foundations, PS-Fundraising - High Net Worth Individuals (HNWI), PS-Fundraising materials production and management, PS-Management of Private Sector Fundraising Investments in new markets, PS-Managing corporate partnerships, PS-Middle donor programme development and management, PS-Partnerships / Individual Giving Programmes, PS-Private sector fundraising and partnerships

Education

Bachelor of Arts: Business Administration/Management, Bachelor of Arts: Communication, Bachelor of Arts: Economics, Bachelor of Arts: International Relations, Bachelor of Arts: Journalism, Bachelor of Arts: Marketing, Bachelor of Arts: Social Science

Certifications

Fundraising - Other

Work Experience

Other information

Position is Panama or homebased in Latin AmericaThis position doesn't require a functional clearance


Home-Based

Yes
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What You Should Know About Associate PPH Officer, UNHCR

Are you ready to make a positive impact on the lives of refugees and displaced individuals? Join UNHCR as an Associate PPH Officer based in beautiful Panama! In this dynamic role, you'll manage the regional private sector partnerships portfolio, working closely with diverse partners, from corporate foundations to philanthropic organizations. Your expertise will ensure that each partnership aligns with UNHCR's mission and operational strategies, maximizing the value these relationships deliver. As an essential link between partners and various UNHCR teams, you'll coordinate information flow, provide timely financial oversight, and assist in strategic planning for joint initiatives. You will also be responsible for organizing field visits to observe partnerships in action and execute joint communication strategies. With your strong negotiation skills and collaborative spirit, you'll build trust and drive results within teams. If you're keen on leveraging your experience in fundraising and relationship management to create lasting partnerships that benefit those in need, then this is the perfect opportunity for you. Your journey to make a difference starts here with UNHCR!

Frequently Asked Questions (FAQs) for Associate PPH Officer Role at UNHCR
What are the main responsibilities of the Associate PPH Officer at UNHCR?

The Associate PPH Officer at UNHCR is responsible for managing the regional private sector partnerships portfolio. This includes engaging with a diverse range of private sector partners to ensure strong relationships are maintained and developed, coordinating financial management of contributions, and overseeing strategic initiatives that align with UNHCR’s objectives. You will also be involved in drafting proposals, reports, and supporting the organization of events, ensuring all partnerships are effectively nurtured and beneficial.

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What qualifications do I need to apply for the Associate PPH Officer position at UNHCR?

To qualify for the Associate PPH Officer position at UNHCR, candidates typically need an undergraduate degree in fields such as Marketing, Communications, International Relations, or Business Administration, combined with relevant experience in fundraising, partnership management, or donor relations. Additionally, skills in stakeholder engagement, strong communication abilities, and familiarity with CRM systems will greatly enhance your application.

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What skills are critical for the Associate PPH Officer role at UNHCR?

Skills critical for an Associate PPH Officer include strong multi-stakeholder communication abilities, excellent organizational skills, and the capacity to manage relationships with various partners effectively. Successful candidates should also possess negotiation skills, a knack for strategic planning, and experience in managing multiple projects simultaneously, especially in high-pressure environments typical of humanitarian organizations.

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How does the Associate PPH Officer contribute to UNHCR's mission?

The Associate PPH Officer plays a vital role in supporting UNHCR's mission by building and nurturing partnerships that generate essential resources for refugees. By successfully managing relationships with private sector donors and ensuring effective communication and alignment with UNHCR’s objectives, the Associate PPH Officer helps to mobilize funds and other forms of support that enhance UNHCR's ability to provide aid to those in need.

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What is the work environment like for an Associate PPH Officer at UNHCR?

The work environment for an Associate PPH Officer at UNHCR is typically collaborative and dynamic, involving interactions with various internal teams and external partners. This role requires adaptability and initiative, as you will engage with stakeholders from various cultural backgrounds while managing a diverse portfolio. While based in Panama, it may also involve traveling to field locations to strengthen partnerships and understand local needs better.

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Common Interview Questions for Associate PPH Officer
Can you describe your experience with managing partnerships in your previous roles?

When answering this question, highlight specific examples from your past roles where you successfully managed partnerships. Discuss the strategies you employed to maintain strong relationships, any challenges you faced, and how you led initiatives that benefited your organization and your partners.

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How do you prioritize and manage multiple projects simultaneously?

Describe your approach to project management, including any tools or techniques you use to stay organized. Provide examples of how you effectively prioritized tasks and met deadlines, showcasing your ability to handle high-pressure situations while ensuring quality outcomes.

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What strategies would you use to secure funding from private sector partners?

Articulate your understanding of the funding landscape and share strategies such as building trust and transparency with partners, tailoring proposals to address specific partner needs, and demonstrating the impact of their contributions on UNHCR's objectives. Include any experience you have in successful fundraising initiatives.

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Describe a time when you had to negotiate with a partner or donor. What was the outcome?

Focus on a specific experience where negotiation played a key role. Outline the situation, your negotiation approach, and the resolution, making sure to emphasize your skills in persuasion and finding mutually beneficial outcomes.

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How would you approach building relationships with new partners?

Discuss methods you would implement to build relationships, such as conducting thorough research on potential partners, initiating contact with personalized communication, and regularly engaging through meetings and sharing success stories that align with their goals.

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What is your understanding of UNHCR's mission and how does it relate to private sector partnerships?

Express your knowledge of UNHCR's mission to protect and support refugees and how private sector partnerships can enhance resource mobilization, visibility, and advocacy. Connect your motivation for working within this framework to your personal values and career goals.

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How do you ensure compliance with regulations and policies when working with partners?

Highlight your familiarity with organizational policies and compliance regulations. Share your experience in ensuring adherence to these standards and your approach to proactive communication with stakeholders to maintain transparency and adherence.

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Can you provide an example of how you've used data in your decision-making processes?

Detail a situation where you utilized data to inform your decision, whether related to fundraising, donor engagement, or project outcomes. Emphasize your analytical skills and how data helped drive strategic initiatives or adjustments.

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Discuss how you would create awareness of UNHCR's initiatives among private sector donors.

Outline potential awareness strategies, such as organizing events, utilizing social media, and creating compelling communication materials that showcase UNHCR's work. Mention past experiences where you've effectively engaged audiences to foster interest and support.

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What would you say is the key to effective communication in partnerships?

Summarize key communication elements such as clarity, regular updates, personalization, and responsiveness. Share examples where effective communication has led to strengthening partnerships and achieving common goals.

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The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refuge...

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Full-time, remote
DATE POSTED
April 10, 2025

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