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Team Lead, Product Delivery

 

Our UWM Technology team continues to evolve to fill the needs of our internal team and broker partners.  Our technology is a proven differentiator in the marketplace, widening the gap from our competition.  The Product Delivery Team Leader within a cross-functional development team, plays a critical role in the creation, expansion, and adoption of our technologies.

 

This role reports directly to the AVP of Product Delivery.  You will be responsible for guiding, leading, and coaching Product Owners, Scrum Masters, and Work Tracking in areas such as: product evolution, backlog and stakeholder management, communication, client, application support (Jira) needs.

 

We are looking for someone who is passionate about Agile and is constantly on the lookout for ways to improve existing conditions and see the big picture while paying attention to details. A self-starter, who is not afraid to drive change to remove barriers from their team.

WHAT YOU WILL BE DOING

  •  Lead, coach, and develop a group of Product Owners, Scrum Masters and Work Tracking Support team members representing several areas of our business/applications
  • Teach, evaluate, and coach Agile skills, best practices, and expectations
  • Continuously improve our process and practice in Agile framework
  • Partner with stakeholders to ensure alignment on priorities and delivery
  • Review/Demos – provide feedback early and often to the team around project specific changes
  • Ensure that teams are effectively executing against the highest value priorities
  • Assist your team in defining both the What and Why of the product direction.
  • Coordinate to analyze, communicate, and create Key Performance Indicators around the product during vision setting and post-launch
  • Engagement and knowledge of relevant business area(s) to be able to provide ideas, discuss minimum viable product (MVP), and prioritize features with stakeholders
  • Collaborate and communicate with other Product Managers, Product Owners on intersecting products
  • Foster team collaboration and open communication

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • Dynamic personality with exceptional communication and a proven track record of team building, problem solving, project management, and multi-tasking skills.
  • Prior work experience in Product Owner, Scrum Master, or similar role
  • Strong verbal and written communication skills throughout product vision and delivery
  • Outstanding communication, facilitation, organization, and coaching skills
  • Ability to communicate effectively with business stakeholders and developers
  • Ability to work 100% on-site in Pontiac, Michigan

Nice to Have Qualifications:

  •   5+ years of project, product, or technical leadership in software development
  •   3 years of experience as a dedicated Scrum Master and / or Agile Coach
  •   A passion for constant collaboration and bridge-building between teams and ideas
  •   An inquisitive approach to products and processes

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

 

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

 

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

 

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Average salary estimate

$105000 / YEARLY (est.)
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What You Should Know About Team Lead, Product Delivery, United Wholesale Mortgage

Join our dynamic UWM Technology team in Pontiac as a Team Lead of Product Delivery! We are committed to evolving our technology to meet the needs of our internal team and broker partners, making our platform a recognized leader. As the Team Lead of Product Delivery, you will play a pivotal role within a collaborative development environment, directly reporting to the AVP of Product Delivery. Your main responsibilities will involve leading and mentoring Product Owners, Scrum Masters, and Work Tracking Support team members. If you’re passionate about Agile methodologies and love finding innovative solutions, this role is tailored for you. Your day-to-day will include coaching Agile best practices, collaborating with stakeholders on project priorities, and ensuring your team effectively delivers high-value projects. You will analyze key performance indicators while fostering an open and collaborative atmosphere. Your leadership will help us streamline processes and enhance our product strategy, benefiting both our team and clients. With our commitment to personal development, you’ll have opportunities to grow your career while enjoying a vibrant work environment packed with perks like paid training, a wellness center, and even gourmet meals. At UWM, we believe in putting our people first, fostering a diverse and inclusive workplace where you can truly be yourself. If you’re ready to make a significant impact in the tech world while being part of a supportive community, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Team Lead, Product Delivery Role at United Wholesale Mortgage
What are the responsibilities of a Team Lead, Product Delivery at UWM?

As a Team Lead, Product Delivery at UWM, you'll guide and develop a group of Product Owners and Scrum Masters, focusing on product evolution, backlog management, and stakeholder communication. You'll coach Agile practices, review project changes, and ensure high-priority deliveries are met effectively.

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What qualifications are needed for the Team Lead, Product Delivery role at UWM?

To excel as a Team Lead, Product Delivery at UWM, candidates should have strong communication skills, a background in project management, and prior experience in a Product Owner or Scrum Master role. Leadership abilities, coaching skills, and fluency in Agile methodologies are essential.

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How does UWM support career growth for Team Lead, Product Delivery positions?

UWM is dedicated to the career development of Team Lead, Product Delivery staff offering paid training and professional growth opportunities. You will benefit from a supportive environment that values learning and skill enhancement, promoting a path for long-term career success.

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What is the work culture like for a Team Lead, Product Delivery at UWM?

At UWM, the work culture for Team Leads, Product Delivery is collaborative and energizing. With a focus on teamwork, open communication, and support, you'll be part of an environment that champions diversity and each team member's unique contributions.

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What perks come with being a Team Lead, Product Delivery at UWM?

As a Team Lead, Product Delivery at UWM, you’ll enjoy a range of perks including paid time off after 30 days, access to a state-of-the-art fitness center, wellness services, and various discounts. Our vibrant workplace promotes work-life balance and personal well-being.

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Common Interview Questions for Team Lead, Product Delivery
Can you describe your experience leading Agile teams as a Team Lead?

In responding to this question, emphasize your specific experiences, such as managing Agile teams, fostering collaboration, and improving processes. Share examples where your leadership resulted in enhanced team performance or successful project outcomes.

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How do you handle conflicts within your team as a Team Lead?

Discuss your conflict resolution strategies, highlighting your communication skills and ability to mediate disputes. Provide examples of past conflicts you resolved and the positive outcomes that followed, demonstrating your capacity to maintain a healthy team dynamic.

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What techniques do you use for effective backlog management as a Team Lead?

Explain your method for prioritizing backlog items, whether through stakeholder feedback or metrics. Illustrate how these techniques helped your previous teams streamline their work and focus on delivering value.

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How do you ensure alignment between product delivery and business goals?

Show your ability to bridge product delivery and business goals. Discuss your approach to regular stakeholder communication and how you've adapted strategies based on feedback to ensure alignment and effective deliveries.

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Describe a time when you successfully implemented a change in process.

When answering this, focus on a specific incident where you identified a process flaw, your approach to implementing change, and the eventual improvements in team efficiency or product outcomes that followed.

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What do you believe are the most critical skills for a Team Lead in Agile environments?

List essential skills such as communication, adaptability, conflict resolution, and strong facilitation skills. Explain why each skill is critical to the success of team dynamics and overall product delivery, backed by examples.

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How do you approach coaching team members who are new to Agile practices?

Share your strategy for onboarding and coaching, including hands-on training, mentoring, and resources you provide. Discuss your experience in empowering team members to embrace Agile processes effectively.

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What role does client feedback play in your product delivery strategy?

Highlight your commitment to using client feedback to shape product direction. Provide examples from your past roles where leveraging client insights led to significant product enhancements.

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How do you measure the success of your product delivery team?

Discuss specific key performance indicators (KPIs) you track, such as delivery timelines, team satisfaction, and stakeholder engagement. Illustrate how these metrics inform your strategies for continuous improvement.

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What strategies do you use to foster collaboration among cross-functional teams?

Describe your techniques for promoting inter-team collaboration, such as regular check-ins, collaborative tools, and team-building activities. Provide examples where these strategies led to successful project outcomes.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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