Operations Assistant - Montgomery

As an Operations Assistant at UniUni, your key responsibilities will include receiving and dispatching products, inspecting and handling inbound shipments, coordinating schedules with delivery drivers, and effectively communicating with fellow departments. You'll also be tasked with responding to customer inquiries, promoting safe work practices, and keeping up with daily operations including cycle counts and weekly reports.

To qualify for the Operations Assistant position at UniUni, you should possess a Bachelor’s degree or its international equivalent. While one year of relevant experience is preferred, we welcome candidates without experience as comprehensive training will be provided. Strong communication skills, responsibility, and moderate computer proficiency are essential, and attending the new employee training program in our Atlanta office is necessary.

The work culture at UniUni is dynamic, collaborative, and fun! We believe in supporting our employees in achieving their career goals through lateral moves as well as promotions. You will work in a friendly team environment where hard work is recognized, and everyone's input is valued, allowing you to thrive in your role as an Operations Assistant.

UniUni offers a comprehensive training program for new Operations Assistants, ensuring that you have the skills and knowledge to excel in your role. This includes hands-on experience in our operations, mentorship from experienced team members, and participation in our management training program to prepare you for future advancements.

As an Operations Assistant at UniUni, you can expect a comprehensive benefits package, including dental, vision, and medical insurance, a 401K plan, paid holidays, and sick leave. Additionally, after the initial three-month period, your hourly wage will increase, further enhancing your overall compensation.

In answering this question, highlight your organizational skills and attention to detail. Discuss your approach to ensuring each product is accurately accounted for and how you would communicate with other departments to streamline the process effectively.

Share specific examples of any experience you have with data collection and reporting. If you lack direct experience, discuss your familiarity with technology and willingness to learn, emphasizing your dedication to ensuring accurate report data.

Explain your strategies for prioritization, such as assessing urgency and importance of tasks, maintaining flexibility, and collaborating with your team to distribute responsibilities when needed, ensuring smooth operations amidst busy times.

Use the STAR method to narrate a relevant experience. Focus on how you identified the customer’s issue, the steps you took to resolve it, and the positive outcome that resulted from your actions.

Express your willingness to work morning shifts and share any strategies you use to wake up early and stay energized throughout the day, underlining your commitment to the role’s requirements.

Discuss the importance of adhering to safety regulations, maintaining a clutter-free workspace, and encouraging team members to follow safety protocols. This shows that you understand how crucial safety is in operations.

Talk about your belief in open communication, your techniques for active listening, and your commitment to providing feedback. Share examples of how you’ve successfully vocalized important information and collaborated effectively with team members.

Be genuine when answering this; discuss your admiration for UniUni’s innovative approach and your passion for logistics. Highlight your alignment with the company’s values and how you wish to contribute towards its growth.

Describe your time management approach, mentioning tools or methods you use to stay organized, such as calendars, to-do lists, or task prioritization, emphasizing how these practices help you to perform effectively under pressure.

Mention that excellent organizational skills, attention to detail, and effective communication are critical for operations assistants. Provide reasons why each of these skills contributes to smoother operations and better team dynamics.