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HIM Document Imaging Technician - job 1 of 2

Company Description

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

Job Description

Overview

Responsible for timely retrieval and processing of appropriate patient charts from patient care areas.  Prepares charts for scanning and indexing.  Performs quality review to ensure that all patient records and loose documents are scanned with the highest level of quality possible. Performs activities associated with the completion, registration, and timely filing of death certifications in accordance with state regulations. Acts in the capacity of other non-professional positions within the department when needed.

 

Qualifications

Principal Responsibilities and Tasks

The following statements describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Performs chart preparation and scanning functions as outlined in the HIM Prep/Scan Guidelines.
  2. Review images scanned for accuracy after initial scanning. Identifies documents that are of poor quality and rescans them as necessary. Ensures that all scanned documents are positioned correctly and adjust those that are not correct.
  3. Performs indexing process with accuracy by ensuring documents are indexed to the correct patient contact serial number (CSN), and correct document location within the EMR. Assign each document to the correct document type and verify that bar-coded documents are correctly indexed. Identifies when it is appropriate to split and merge documents. Performs the splits and merges correctly. Appends and inserts pages/documents when and where appropriate, and according to UMMS indexing guidelines.
  4. Reviews assigned electronic work lists daily and ensures timely processing of all work items on work lists.
  5. Validate completion and submit death certificates in accordance with state regulations. When needed, facilitate the completion of the death certificate by the appropriate physician. Communicate with funeral homes and coordinate the release of remains.
  6. Perform technical processing tasks to include Release of Information coverage.
  7. Maintains expected productivity and quality standards.  Completes and submits productivity reports on a weekly basis.
  8. Communicate any issues/concerns to the Team Leader or appropriate up-line timely and with clear detail. Assists in training new staff.

Qualifications

Education and Experience

  • High school graduate or equivalent required.

Preferred

  • One year of previous experience in hospital medical record department or similar medical office setting with additional experience in quality analysis or similar position.
  • Two years performing document imaging in a hospital medical record department preferred.

Additional Information

Knowledge, Skills and Abilities

Strong leadership, analytical and organizational skills; filing systems; ability to prioritize workloads; meet deadlines and work effectively under pressure; excellent customer service skills; general office procedures; ability to problem solve and work with minimal supervision; familiar with basic medical terminology; computer experience; typing ability; familiar with dictation/transcription systems; familiar with state requirement regarding birth certificate processing.

 

All your information will be kept confidential according to EEO guidelines.

 Compensation

  • Pay Range: $17.89-$23.59
  • Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

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$17890K
$23590K

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What You Should Know About HIM Document Imaging Technician, University of Maryland Medical System

Join the University of Maryland Medical System (UMMS) as a HIM Document Imaging Technician in Glen Burnie, MD, and become a vital part of our mission to deliver compassionate, high-quality healthcare. In this role, you will be responsible for the timely retrieval and processing of patient charts from various care areas. Your attention to detail will shine as you prepare charts for scanning and ensure that all patient records are scanned with utmost quality. You will review scanned images for accuracy, ensuring that all documents are correctly indexed in our Electronic Medical Records (EMR) system. Additionally, you will manage the completion and timely filing of death certifications in accordance with state regulations while providing support to your team. Your organizational skills and ability to prioritize tasks will help maintain productivity and accuracy standards. If you enjoy working in a fast-paced, supportive environment with opportunities for training and development, this is the perfect fit for you. At UMMS, you will not only contribute to academic medicine but also grow professionally in an innovative healthcare setting that values service and excellence. With a competitive pay range and an engaging work atmosphere, it's a great time to bring your skills and passion to UMMS. We look forward to your application!

Frequently Asked Questions (FAQs) for HIM Document Imaging Technician Role at University of Maryland Medical System
What qualifications do I need to be a HIM Document Imaging Technician at UMMS?

To qualify as a HIM Document Imaging Technician at the University of Maryland Medical System, candidates should have at least a high school diploma or equivalent. While previous experience in a hospital medical record department is preferred, it is essential to be detail-oriented and possess strong organizational skills. Familiarity with medical terminology, office procedures, and computer systems will significantly benefit candidates in this role.

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What are the main responsibilities of a HIM Document Imaging Technician at UMMS?

The HIM Document Imaging Technician at the University of Maryland Medical System is responsible for tasks such as preparing patient charts for scanning, reviewing scanned images for quality, indexing documents accurately to the EMR system, and managing the submission of death certificates per state regulations. Excellent customer service skills and effective communication with team members are also crucial components of the role.

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What skills are important for a HIM Document Imaging Technician at UMMS?

Important skills for a HIM Document Imaging Technician at the University of Maryland Medical System include strong analytical and organizational abilities, a keen attention to detail, and the capability to prioritize workloads efficiently. Additionally, candidates should be comfortable working under pressure, possess problem-solving skills, and demonstrate a strong understanding of basic medical terminology.

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What is the work environment like for HIM Document Imaging Technicians at UMMS?

The work environment for HIM Document Imaging Technicians at the University of Maryland Medical System is collaborative and fast-paced. You will work alongside dedicated healthcare professionals and play a crucial role in maintaining the integrity of patient records. UMMS promotes a culture of innovation, support, and continuous learning, making it an ideal place for career growth in a healthcare setting.

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What is the compensation range for a HIM Document Imaging Technician at UMMS?

The compensation range for a HIM Document Imaging Technician at the University of Maryland Medical System is between $17.89 and $23.59 per hour, depending on experience and qualifications. In addition to competitive pay, UMMS offers a comprehensive benefits package that supports the well-being of its employees.

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Common Interview Questions for HIM Document Imaging Technician
How do you ensure the accuracy of scanned documents in your role as a HIM Document Imaging Technician?

To ensure accuracy, I follow detailed scanning guidelines and perform quality reviews immediately after scanning. I double-check image clarity and position, identify any errors, and rescanning as necessary. It's crucial to adhere to EMR indexing protocols to guarantee that all documents are recorded under the appropriate patient contact serial number.

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Can you explain your experience with indexing patient records?

In my previous role, I extensively indexed patient records to ensure that each document was accurately assigned to the correct document type and location within the EMR system. I am knowledgeable in identifying when to split and merge documents, which is vital for maintaining organized and easily accessible healthcare information.

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What strategies do you use to manage high workloads and tight deadlines?

I prioritize tasks by assessing urgency and complexity, focusing first on critical items like death certificate submissions and immediate scanning needs. Employing a systematic approach and checking off tasks as I complete them helps maintain my productivity levels, even under pressure.

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How do you handle discrepancies in patient records?

I address discrepancies immediately by cross-referencing scanned documents with physical records. If I identify any inconsistencies, I communicate with the appropriate team members or physicians to rectify the situation promptly. Open communication is key to resolving such issues effectively.

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Describe your familiarity with medical terminology.

I have a solid understanding of medical terminology, acquired through my previous experience in healthcare roles. This knowledge allows me to effectively communicate with healthcare professionals and ensures accurate document processing in conjunction with patient staging.

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What role do you think quality control plays in the HIM Document Imaging Technician position?

Quality control is paramount in the HIM Document Imaging Technician position as it directly impacts patient care and medical record accuracy. Regular quality checks and adherence to detailed guidelines ensure that all information is correctly recorded and readily available for healthcare providers.

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How would you support a new team member in their role?

I would provide comprehensive training on scanning and indexing protocols, share best practices, and offer guidance on using the EMR system. I believe in fostering a supportive environment by encouraging questions and impromptu learning opportunities, helping them feel comfortable and confident in their new role.

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What tools or software are you familiar with that are related to document imaging?

I have experience using various document imaging software, including EMR systems and scanning technologies. Familiarity with tracking and indexing software has enabled me to streamline processes and ensure high-quality outcomes in previous roles.

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How do you approach continuous improvement in your work processes?

I regularly seek feedback from peers and supervisors to identify areas for improvement. I also stay updated with the latest technologies and advancements in healthcare documentation, incorporating new strategies to enhance efficiency and productivity in document imaging tasks.

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Why do you want to work as a HIM Document Imaging Technician at UMMS?

I am passionate about contributing to the healthcare field and believe that my skills align perfectly with the mission of the University of Maryland Medical System. I'm excited about the opportunity to support patient care through accurate documentation and to grow within an organization that values innovation and professional development.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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DEPARTMENTS
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TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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