Medical Assistant, Primary Care, Forest Hill

As a Medical Assistant at University of Maryland Upper Chesapeake Health, you will assist physicians with various patient care tasks, conduct clinical procedures, maintain accurate medical records, and prep exam rooms and equipment. You will also interact with patients and families, ensuring a welcoming environment that prioritizes patient comfort and care.

To be considered for the Medical Assistant role at University of Maryland Upper Chesapeake Health, a high school diploma or GED is required. Preferred candidates will have graduated from an accredited Medical Assistant program and have certification from the American Association of Medical Assistants or other recognized certifying bodies. Additionally, a BLS certification from the American Heart Association for healthcare providers is essential.

While previous experience in a medical assistant role may enhance your application, University of Maryland Upper Chesapeake Health primarily values relevant certifications and strong interpersonal skills. Your dedication to providing excellent patient care can be just as valuable as experience in this role.

Medical Assistants at University of Maryland Upper Chesapeake Health work in a collaborative, community-focused environment where teamwork is essential. You'll be part of a dedicated group of healthcare professionals committed to delivering the highest quality care to patients and positively impacting the broader community.

University of Maryland Upper Chesapeake Health offers a comprehensive benefits package for Medical Assistants, including competitive pay ranging from $18.36 to $25.34 per hour, health insurance, retirement plans, and opportunities for professional development. You can find more details outlined in the 2024-2025 UMMS Benefits Guide.

When handling difficult patients, it's essential to remain calm, patient, and understanding. I would actively listen to their concerns and validate their feelings while maintaining a positive attitude. It's also important to involve the physician when necessary to address their needs effectively.

In my previous roles, I've been trained in a variety of clinical procedures, including taking vital signs, administering injections, and performing EKGs. I can discuss specific situations where I've successfully executed these tasks to ensure quality patient care.

To ensure accuracy in maintaining patient records, I double-check all entries for completeness and consistency. I also prioritize staying organized by using digital tools effectively and following office protocols to keep patient information confidential and up to date.

Empathy is fundamental to the Medical Assistant position, as it helps in building trust with patients. Understanding their feelings and concerns can greatly enhance their experience, making them feel valued and supported throughout their medical journey.

In my last position, I collaborated closely with nurses and physicians during a busy flu season. We communicated effectively to manage patient flow, share responsibilities, and ensure that each patient received timely care, which ultimately improved our service delivery.

I prioritize tasks by evaluating their urgency and importance, often keeping a checklist of essential duties that need immediate attention. Staying organized helps me to manage time effectively, especially during peak hours.

To stay current, I regularly attend workshops, pursue continuing education courses, and read relevant medical journals. Networking with other healthcare professionals also keeps me informed about best practices and new procedures.

During a consultation, I would prepare by ensuring the room is ready, gather patient history, and assist in performing necessary tests. I'm attentive during the consultation to anticipate needs, taking notes on key points for follow-up care.

Patient confidentiality is a top priority in healthcare. I ensure that all patient information is handled according to HIPAA regulations, and I make it a point to discuss sensitive information only in designated areas to protect patient privacy.

I am drawn to UM UCH's mission of community-focused healthcare and excellence. I believe my skills align well with the values of the organization, and I am excited about the opportunity to contribute to improving health outcomes in the community.