Medical Secretary II

As a Medical Secretary II at UMMC Midtown Campus, your key responsibilities include managing patient records, scheduling appointments, and supporting the ENT Surgery team. You'll be the person who keeps everything organized, ensuring smooth communication between patients and healthcare providers while handling various administrative tasks efficiently.

To qualify for the Medical Secretary II position at UMMC Midtown Campus, you need a high school diploma or equivalent, at least two years of experience in a medical secretary role, and familiarity with ICD-10 and CPT coding. Additionally, proficiency with electronic medical record (EMR) systems is essential for success in this role.

At UMMC Midtown Campus, we offer a supportive environment for our Medical Secretary II staff, which includes ongoing training, a collaborative team atmosphere, and access to resources that promote professional development. Our commitment to employee well-being translates into a satisfying work experience where you can thrive both personally and professionally.

The Medical Secretary II position at UMMC Midtown Campus offers a competitive pay range between $19.50 and $27.31 per hour. This compensation reflects the skills and experience required for the role and is accompanied by a comprehensive benefits package that supports the health and wellness of employees.

Yes! UMMC Midtown Campus encourages career advancement for its Medical Secretary II staff. With access to training programs and a supportive network within the health system, there are various pathways to grow your career in healthcare administration. Whether you wish to specialize further or move into management, the opportunities are within reach.

In responding to this question, highlight your specific responsibilities and accomplishments in past roles. Include details about your experience with managing medical terminology, coding, and working with EMR systems. Providing quantitative results from your previous positions can also help showcase your effectiveness.

When answering, demonstrate your ability to multitask and maintain organization under pressure. You could mention creating to-do lists, using digital scheduling tools, and communicating with team members effectively to ensure critical tasks are completed in a timely manner.

Discuss specific challenges such as managing high patient volumes or handling difficult patients, and outline the strategies you used to overcome those challenges. This could include developing new processes or improving your communication skills.

Emphasize your understanding of HIPAA regulations and the importance of confidentiality in healthcare. Explain your practices for safeguarding patient information, including safely storing documents and discussing patient details only with authorized personnel.

Share a specific situation that demonstrates your commitment to patient care and service. Focus on how you went above and beyond to assist a patient or family member, highlighting your interpersonal skills and your ability to empathize.

Detail your experience and familiarity with ICD-10 and CPT coding. Include any relevant certifications or training that support your qualifications and describe how you've applied this knowledge in your previous roles to enhance accuracy in medical billing.

Talk about the specific EMR systems and medical software you've used. If possible, mention how you adapted quickly to new systems and contributed to their efficient use in your workplace, which will reflect your technological competency.

Provide strategies you utilize to cope with stress, such as time management techniques and the importance of maintaining a positive attitude. Highlight any personal practices such as deep breathing or taking breaks to stay focused.

Discuss your passion for helping others and contributing to a healthcare team. Emphasize how supporting patients and doctors energizes you and why you find fulfillment in the responsibilities typical of a Medical Secretary II.

Express your admiration for UMMC Midtown Campus’s commitment to community health and education. Mention specific programs or values that resonate with you, showing that you've done your research and believe in the mission of the organization.