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Patient Care Technician II, Telemetry Stepdown, Nights

Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021!  As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. 

The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore.

For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health.  Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

Job Description

8p-830a - Three nights/week, Sunday-Saturdays, weekends and holidays required.

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General Summary

Under the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, aids patient’s with activities of daily living.  This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient’s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Performs testing and manages the care of the patient based on results achieved and clinical findings.
  2. Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring.
  3. Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level).
  4. Assists in admission, transfer and discharge of patients.
  5. Participates in cost effective strategies to optimize patient outcomes.
  6. Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members.
  7. Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen.
  8. Provides post-mortem care.
  9. Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients’ condition.
  10. Ensure patient comfort relative to their pain status.
  11. Measures and documents patient urinary and stool output. Documents calorie count. Measures and documents patient weight.
  12. Assists with indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Performs bladder scans, measures post void residuals and documents. Inserts both intermittent and indwelling catheters, documenting volume output.
  13. Conducts blood glucose monitoring.
  14. Performs venipuncture for drawing blood samples and established IV access.
  15. Performs nasal swabs. 
  16. Gathers equipment required and initiates placement IV for the patient as directed by the registered nurse.
  17. Sets up and operates multiple lead EKG machines; attaches and removes EKG leads; runs a rhythm strip.
  18. Assists with enteral tube feedings via nasogastric or gastrostomy tubes, as supervised by licensed nurse.
  19. Performs chest physical/physio therapy, tracheal suctioning, tracheostomy care and incentive spirometry treatments as delegated and supervised by the responsible registered nurse 
  20. Assists with simple dressing changes, such as routine dressings to stage one and two wounds, surgical incisions, and peripheral IV sites after assessment by a Registered Nurse. Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or wound impairment. Assists with appropriate strategies and/or treatment measures to provide wound care.
  21. Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation.
  22. Provides orthopedic/rehab device care: e.g. braces, splints, CPM.  Dons/doffs compression wraps/stockings.
  23. Precepts and mentors PCT Is, and other PCT IIs, managing completion of documentation. 
  24. Participates in hourly patient rounding in collaboration with the health care team.
  25. Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.
  26. Complies with the The Joint Commission National Patient Safety Goals within scope of practice.
  27. Detects, reports, and acts to avoid or correct safety risks.  Reports adverse events and near misses to appropriate management authority. 
  28. Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.
  29. Incorporates safe lifting techniques and body mechanics in daily practice.         
  30. Improves patient flow and prevents care delays.
  31. Performs other duties as assigned.

Qualifications

Education & Experience

  1. High school diploma or equivalent required.
  2. Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required.   
  3. One (1) year of previous experience preferred.
  4. Phlebotomy and EKG experience is preferred.
  5. Current Basic Life Support (BLS) certification required.

Knowledge, Skills and Abilities

  1. Able to effectively communicate using verbal and written skills. 
  2. Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.
  3. Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.
  4. Ability to learn and use computer systems
  5. Demonstrates proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.
  6. Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.
  7. Demonstrates knowledge, practice and accountability for skills or procedures that require aseptic technique.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

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Average salary estimate

$22720 / YEARLY (est.)
min
max
$18930K
$26510K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician II, Telemetry Stepdown, Nights, University of Maryland Medical System

If you're looking to make a difference in the healthcare field, the position of Patient Care Technician II at UM Baltimore Washington Medical Center (UM BWMC) might be just what you need! Located in Glen Burnie, MD, UM BWMC has been recognized as a Top Workplace in the Baltimore area and across the USA, making it a fantastic place to start or continue your career. As a Patient Care Technician II working the night shift from 8 PM to 8:30 AM for three nights a week, your primary focus will be to support the nursing staff in providing exceptional patient care. Your responsibilities will include taking vital signs, assisting patients with daily activities, and ensuring their comfort and safety. Collaboration is key here; you'll be part of a skilled interdisciplinary team working together to develop and implement patient care plans. You'll also be using leading-edge technology and best practices to monitor patient statuses and respond to their needs. The role requires compassion, effective communication, and teamwork, and offers an opportunity to grow your skills in a supportive environment. If you have a current CNA or GNA certification and are eager to dive into the world of patient care, this position could be a perfect fit for you. Join UM BWMC, where we are committed to delivering high-quality health care while promoting a culture of respect and appreciation. Your contributions will matter!

Frequently Asked Questions (FAQs) for Patient Care Technician II, Telemetry Stepdown, Nights Role at University of Maryland Medical System
What are the primary responsibilities of a Patient Care Technician II at UM Baltimore Washington Medical Center?

A Patient Care Technician II at UM Baltimore Washington Medical Center is responsible for providing direct patient care under the supervision of professional nursing staff. Key responsibilities include taking vital signs, recording patient care activities, assisting with daily living tasks, collecting specimen samples, and collaborating with the healthcare team to ensure patient comfort and safety.

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What qualifications are necessary to become a Patient Care Technician II at UM BWMC?

To be considered for the Patient Care Technician II position at UM BWMC, candidates must have a high school diploma or equivalent, current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA), and ideally, at least one year of previous experience in a healthcare setting. Phlebotomy and EKG experience are also preferred.

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What shifts are available for the Patient Care Technician II position at UM BWMC?

The Patient Care Technician II position at UM Baltimore Washington Medical Center is for the night shift, specifically from 8 PM to 8:30 AM, three nights a week. This includes weekends and holidays, providing flexibility for individuals looking to work during non-traditional hours.

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How does UM BWMC support the professional development of Patient Care Technicians?

UM Baltimore Washington Medical Center encourages professional growth by offering mentorship programs, ongoing training, and opportunities to collaborate with a team of experienced healthcare professionals. Patient Care Technicians II are often involved in precepting and mentoring less experienced PCTs, fostering a supportive learning environment.

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What is the work environment like for Patient Care Technicians at UM BWMC?

The work environment for Patient Care Technicians at UM BWMC is dynamic and team-oriented. Staff members work in various patient areas, collaborating closely with nurses and other healthcare professionals. The hospital's commitment to safety, patient care, and employee well-being creates a positive atmosphere focused on providing the best care possible.

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Common Interview Questions for Patient Care Technician II, Telemetry Stepdown, Nights
Can you describe your experience as a Patient Care Technician?

When answering this question, focus on specific experiences that showcase your ability to provide direct patient care. Mention tasks like taking vital signs, assisting with daily activities, and any relevant patient interactions that highlight your communication and teamwork skills.

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How do you prioritize tasks during your shift?

Explain your approach to prioritization while emphasizing the importance of patient safety and care. You could mention creating a task list or using techniques like triaging based on severity and urgency of patient needs.

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What strategies do you use to communicate effectively with your team?

Discuss specific communication methods, such as participating in daily briefings or using charts and data effectively to share critical information. Emphasize the role of teamwork in patient care and how you encourage open dialogue.

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How would you handle a difficult patient?

Highlight your approach to empathy and active listening. Describe strategies for conflict resolution and ways to de-escalate situations while maintaining professionalism and patient dignity.

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What is your experience with blood draws and specimen collection?

Share any relevant training or experience performing blood draws and collecting specimens. Mention specific techniques you utilize to ensure patient comfort and maintain safety, as these skills are crucial for a Patient Care Technician II role.

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How do you ensure patient safety in your role?

Describe the various measures you take to ensure patient safety, such as constant monitoring, adhering to protocols, and following best practices for infection control. Stress the importance of teamwork in maintaining a safe environment.

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What role do you play in patient care planning?

Discuss your ability to collaborate with the healthcare team in developing and implementing care plans. Highlight how your observations and interactions with patients contribute to their ongoing care needs.

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Can you give an example of a time when you advocated for a patient?

Use a specific example to illustrate your advocacy for a patient’s needs, whether by effectively communicating concerns to nursing staff or ensuring that a patient’s preferences were respected. It demonstrates your commitment to patient-centered care.

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How do you manage stressful situations in the healthcare environment?

Share techniques you use to cope with stress, such as staying organized, practicing mindfulness, or relying on your team for support. Discussing your approach to maintaining a clear head during challenging situations is important in healthcare.

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Why do you want to work at UM Baltimore Washington Medical Center?

Express your admiration for UM BWMC's commitment to quality healthcare and community service. Discuss how being part of their top workplace environment excites you and aligns with your professional goals.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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Full-time, on-site
DATE POSTED
March 11, 2025

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