Revenue Cycle Pre-Admission & Authorization Coordinator - job 2 of 2

As a Revenue Cycle Pre-Admission & Authorization Coordinator at UMMS, your daily responsibilities include scheduling patient admissions and evaluations, obtaining and inputting necessary insurance and demographic information, and verifying patient benefits. You'll also communicate effectively with medical staff, patients, and visitors regarding hospital policies, ensuring a smooth patient experience.

To qualify for the Revenue Cycle Pre-Admission & Authorization Coordinator role at UMMS, you need a High School Diploma or equivalent (GED). We're looking for candidates who possess strong verbal, written, and interpersonal skills, as well as knowledge of various insurance coverages, including Medicaid and HMOs.

Successful Revenue Cycle Pre-Admission & Authorization Coordinators at UMMS exhibit effective communication skills, strong listening abilities, and a solid understanding of insurance processes. Being detail-oriented and having the ability to empathetically engage with patients is also key to excelling in this role.

At UMMS, Revenue Cycle Pre-Admission & Authorization Coordinators benefit from working in a supportive and collaborative environment that prioritizes patient care and professional growth. The vibrant setting allows for the exchange of innovative ideas, contributing to enhanced team dynamics and patient outcomes.

The salary range for a Revenue Cycle Pre-Admission & Authorization Coordinator at UMMS is between $19.50 and $27.31 per hour, depending on experience and qualifications. Additionally, UMMS offers competitive benefits, making it an attractive workplace for healthcare professionals.

In answering this question, highlight the different stages of the revenue cycle, emphasizing the importance of pre-admission and authorization processes in ensuring timely patient care. Mention how these stages directly affect the financial aspects of healthcare delivery.

Discuss the strategies you employ to manage multiple tasks and priorities, such as effective time management and utilizing scheduling tools to ensure patients receive timely care without compromising on service quality.

Share specific examples of your past experiences with verifying insurance coverage, explaining the process you followed and any systems or software you used to facilitate this verification.

Explain your approach to empathetic communication, highlighting your listening skills and how you provide clear, supportive explanations that help patients understand their financial obligations while minimizing stress.

Discuss the critical role of accurate documentation in preventing delays in care, ensuring compliance with regulations, and maintaining open lines of communication among healthcare providers and patients.

Mention your commitment to ongoing education, utilizing resources such as workshops, webinars, and professional networks to keep informed about changes in the healthcare and insurance sectors.

Talk about your attention to detail and your understanding of UMMS policies that guide scheduling practices, and how you consistently apply them to ensure compliance while providing exceptional patient service.

Offer a specific instance demonstrating your initiative to streamline a process, such as improving scheduling efficiency or enhancing communication among staff, along with the positive outcomes it produced.

Emphasize your ability to work collaboratively, support colleagues, and contribute positively to team objectives, helping them understand how your teamwork aligns with UMMS's commitment to excellent patient care.

Share your passion for improving patient care and simplifying processes within healthcare management. Highlight how you find fulfillment in contributing to patient experiences while ensuring their financial needs are met.