Keyholder (PT) - Charleston - job 1 of 2

As a Part Time Keyholder at UNTUCKit in Charleston, your main responsibilities will include overseeing store operations, maintaining a clean sales floor, and ensuring exceptional customer service. You'll also be in charge of opening and closing the store, managing the stock room, and collaborating with team members to enhance customer satisfaction.

To apply for the Keyholder position at UNTUCKit in Charleston, candidates should have prior management experience and a strong understanding of retail operations. A high school diploma is required, while a BA/BS degree is a plus. Proficiency in Apple products, G-suite, and basic knowledge of sales principles are also necessary.

UNTUCKit fosters a positive work environment through its CORE VALUES, which emphasize kindness, ownership, teamwork, effective communication, mentorship, and fun. As a Part Time Keyholder, you're encouraged to create an engaging and inspiring atmosphere for both customers and associates.

Part Time Keyholders at UNTUCKit in Charleston enjoy various benefits, including a 401k retirement plan, paid time off, and wellness resources. Additionally, employees also receive ongoing training and development opportunities to help advance their careers.

Part Time Keyholders at UNTUCKit in Charleston can expect scheduling flexibility that accommodates retail hours, which may include days, evenings, weekends, and holidays. This flexibility is designed to support a work-life balance while still meeting store needs.

In answering this question, highlight specific experiences where you led a team, improved store performance, or enhanced customer satisfaction. Use concrete examples to illustrate your leadership style and problem-solving abilities, showing how these skills will be beneficial as a Keyholder at UNTUCKit.

Discuss strategies such as establishing open communication, recognizing achievements, and promoting teamwork. Explain how cultivating a positive work environment can inspire associates at UNTUCKit to deliver exceptional service and meet sales goals.

Excellent customer service is about understanding customer needs and exceeding their expectations. Describe how you would assess needs, provide tailored assistance, and create a welcoming shopping experience at UNTUCKit to share your commitment to service excellence.

Approach this question by outlining a step-by-step process: listen to the customer's concern, show empathy, attempt to resolve the issue, and involve management if necessary. This response demonstrates your conflict resolution skills and dedication to customer satisfaction at UNTUCKit.

Mention qualities such as leadership, communication, and problem-solving. These are essential for a Keyholder at UNTUCKit to effectively manage staff, ensure smooth operations, and maintain a high level of customer service.

Discuss your ability to learn about UNTUCKit's unique offerings quickly and your enthusiasm for sharing product details with customers. Highlight any previous experiences in similar environments and your strategies to engage shoppers with product features.

Outline your organizational skills and time management techniques. Provide examples of prioritizing customer service needs, managing inventory, and ensuring a tidy store, demonstrating how you would maintain efficiency at UNTUCKit.

Provide a specific story that illustrates your teamwork skills, such as collaborating with coworkers to meet sales goals or addressing customer feedback in a store initiative. Highlight the project’s outcome and your role in its success.

Express how a Keyholder is vital in embodying and upholding the company's CORE VALUES. Describe how you would reinforce a positive culture within the store through leadership, mentorship, and promoting UNTUCKit’s commitment to fun and collaboration.

When answering this question, express your passion for retail and how UNTUCKit's values align with your own. Talk about what excites you about being part of a brand that values customer service and team dynamics, showing your genuine interest in the position.