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Senior Payroll Administrator

Upstream Rehabilitation is looking for a Sr Payroll Administrator to join our team

JOB SUMMARY:  

Responsible for providing high quality service to our associates to include all aspects of the payroll process, time keeping and associate education.  Will be responsible for bi-weekly payroll processing, garnishment processing, federal and state compliance, and review and reconciliation of final payroll submission.  Will assist with quarterly  payroll corrections and year end W-2 review and reconciliation.  Also responsible for completing special projects as assigned.  This position is responsible for supporting the mission, vision and values of Upstream Rehabilitation.

 

DUTIES AND RESPONSABILITIES:

  • Must maintain the highest levels of confidentiality for employment-related information, particularly in the areas of compensation and payroll.
  • Provides excellent service to all candidates for employment, associates, vendors, and guests.
  • Responds to email and phone calls within 1 to 2 business days, with the appropriate level of information.
  • Assists all associates or directs them to the appropriate party for assistance.
  • Maintains a positive and professional manner at all times.
  • Ensures compliance with all federal, state and organizational rules, policies and regulations as they apply to employment and payroll administration.
  • Ensures compliance with any garnishment, tax levy, or child support order.
  • Encompass an overall understanding of all aspects of the payroll process and how each part of an associate’s pay profile will affect the outcome of payroll processing.
  • Responsible for managing the payroll process for all associates in the organization including appropriate FLSA assignment, federal, state and local tax assignments, garnishment setup and deductions, bonus payments, compensation adjustments, corrections as needed and reporting.
  • Ensures timely, accurate payroll processing with minimal errors.
  • Handles prior quarter adjustments to make corrections to an associate’s pay profile throughout the year.
  • Assists in W-2 review and reconciling at year end.
  • Provides education and information to associates and leadership as requested.
  • Responsible for communication and coordination with payroll vendor regarding system issues and corrections.
  • Manages time keeping system to capture time according to Federal and State regulations.
  • Provides initial and on-going training to associates and managers on proper use of time system and communicates frequently re: pay cycle closing dates and other expectations.
  • Responsible for entry and maintenance of all associate data from new hire to termination within HRIS and reporting as requested. Ensures data is accurate and current.
  • Takes a lead role on team to periodically audit associate data to review and reconcile any corrections that need to be made.

 

QUALIFICATIONS:

  • College level degree or equivalent work experience required
  • 6 to 10 years’ experience in Payroll Administration at a Senior Processing level
  • Thorough knowledge of the complete payroll process to include compliance with federal, state, local laws, garnishment processing, status and wage adjustments, bonus payments, and final review and reconciliation of the bi-weekly payroll
  • Able to take on a lead role with others on the same team
  • High attention to detail, organization skills, excellent customer service skills, teamwork, ability to work independently and as part of a team, capable of handling changing priorities effectively, ability to interact with a wide variety of candidates, associates and vendors
  • Requires advanced computer skills to include web-based products and data management software
  • Accommodates to changing situations with ease
  • Strong decision and problem-solving skills, interpersonal and communication skills, both verbally and in writing, with the ability to interface successfully with various individuals internally and externally
  • Can prioritize and handle multiple tasks simultaneously and see them through to their completion
  • The ability to handle sensitive, confidential and interpersonal matters and information adequately
  • Related experience and demonstrated knowledge of software packages such as Microsoft Word, Excel and Outlook
  • Desire to update job knowledge by pursuing continuing educational opportunities

 

Fulltime positions include:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
  • 3-week Paid Time Off plus paid holidays
  • 401K + company match

 

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

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What You Should Know About Senior Payroll Administrator, Upstream Rehabilitation

Upstream Rehabilitation is excited to welcome a talented Senior Payroll Administrator to our team! In this essential role, you will be the backbone of our payroll process, ensuring our associates receive high-quality service throughout every aspect of payroll, including timekeeping and education. Your responsibilities will encompass bi-weekly payroll processing, garnishment management, and ensuring compliance with federal and state regulations. You'll also review and reconcile final payroll submissions, assist with quarterly corrections, and handle year-end W-2 tasks. Your exceptional attention to detail will shine as you manage payroll processes for all associates, ensuring accuracy while providing support with positive communication. As part of Upstream Rehabilitation, you'll maintain confidentiality and professionalism, guiding teammates and leadership with payroll-related inquiries. With a friendly and engaging demeanor, you’ll respond to emails and calls in a timely manner, providing education as needed. Your leadership skills will assist in training associates on using our timekeeping system while you make sure all associate data remains accurate in our HRIS. We’re looking for someone with significant payroll experience and strong customer service skills who thrives in a collaborative environment. Join us in supporting our mission to uplift our communities and make a difference!

Frequently Asked Questions (FAQs) for Senior Payroll Administrator Role at Upstream Rehabilitation
What are the key responsibilities of a Senior Payroll Administrator at Upstream Rehabilitation?

As a Senior Payroll Administrator at Upstream Rehabilitation, you'll be responsible for managing the complete payroll process, which includes bi-weekly processing, compliance with federal and state laws, and addressing garnishments and tax levies. Additionally, you'll handle quarterly adjustments, year-end W-2 reconciliations, and assist with special payroll-related projects.

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What are the qualifications needed for the Senior Payroll Administrator position at Upstream Rehabilitation?

To qualify for the Senior Payroll Administrator role at Upstream Rehabilitation, candidates should possess a college-level degree or equivalent experience, along with 6 to 10 years of payroll administration experience at a senior level. A comprehensive understanding of payroll processes, strong organizational skills, and advanced computer proficiency are also essential.

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How does Upstream Rehabilitation ensure compliance in payroll administration?

Upstream Rehabilitation ensures compliance by regularly reviewing payroll processes in line with federal, state, and local laws. The Senior Payroll Administrator is tasked with overseeing adherence to compliance requirements, which includes managing factors such as garnishments, wage adjustments, and tax assignments.

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What type of work environment can I expect as a Senior Payroll Administrator at Upstream Rehabilitation?

As a Senior Payroll Administrator at Upstream Rehabilitation, you'll join a supportive and inclusive work environment. The company values differences and promotes a team-oriented culture where you can share ideas, learn from your peers, and contribute positively to the organization’s mission.

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What benefits are included for the Senior Payroll Administrator position at Upstream Rehabilitation?

At Upstream Rehabilitation, Senior Payroll Administrators enjoy a robust benefits package that includes medical, dental, vision, life insurance, and long-term disability. Additionally, employees benefit from generous paid time off, a company-matched 401K, and a paid charity day to contribute to a cause that resonates personally.

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Common Interview Questions for Senior Payroll Administrator
Can you explain your experience with bi-weekly payroll processing?

When answering this question, be sure to highlight specific software or systems you’ve used for processing payroll, the number of employees you managed, and any challenges you overcame. Providing quantifiable results from your experience will also help showcase your competence.

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How do you handle compliance-related issues in payroll?

Discuss your familiarity with federal and state payroll laws, giving examples of situations where you ensured compliance. Mention processes you’ve developed or followed to stay updated on regulatory changes and how you implement them.

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What leadership qualities do you bring to the team as a Senior Payroll Administrator?

Focus on your ability to mentor and train your colleagues. Share examples of how you’ve led teams or projects in the past, emphasizing effective communication skills and fostering an encouraging environment.

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How do you ensure accuracy in payroll processing?

Explain the steps you take to verify accuracy before payroll submission, such as audits, data checks, or reconciliations. Illustrate your attention to detail and proactive approach in identifying potential discrepancies early.

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Describe a time when you resolved a payroll-related issue.

Share a specific instance detailing the problem, your approach to resolving it, and the outcome. Demonstrating critical thinking and problem-solving skills is key here.

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What tools do you use for payroll management and data analysis?

Mention specific software or tools you’ve used, including any payroll systems, HRIS, and data analytics software. Highlight how these tools improve efficiency and accuracy in payroll processes.

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How do you maintain confidentiality in payroll administration?

Discuss the importance of confidentiality in payroll and provide specific practices you follow, such as securing sensitive data, limiting information access, and conducting regular audits to protect employee information.

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What challenges have you faced in payroll administration, and how did you overcome them?

Be transparent about particular challenges, whether technology-related or compliance issues, and how your experience and skills equipped you to navigate these situations successfully.

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How do you stay current with payroll regulations and best practices?

Discuss the various resources you utilize to stay informed, such as industry publications, professional associations, and online courses. This emphasizes your commitment to continuous learning.

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What strategies do you use for effectively communicating payroll information to associates?

Explain how you tailor your communication style to the audience, whether through informative meetings or educational resources, to ensure associates understand their payroll-related questions and issues.

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To inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

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Full-time, on-site
DATE POSTED
April 12, 2025

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