Services Sales Director

The main responsibilities of a Services Sales Director at Validata include achieving defined sales targets, executing sales strategies, and building enduring relationships with prospects and customers. This role involves negotiating deals, handling customer complaints, and delivering engaging presentations that highlight the quality of our software services. Furthermore, you will be engaged with RFIs and RFPs while staying updated on market trends and competitor activities.

To qualify for the Services Sales Director position at Validata, candidates should have a minimum of 10 years of experience in B2B sales, specifically within the software and technology services sector. Having a background in core banking is advantageous. Strong communication skills in English and client-facing capabilities are essential, along with a solid understanding of selling software licenses and services, including implementation and support.

Yes, Validata provides a hybrid work model for the Services Sales Director role. This means you can enjoy the flexibility of remote work while also collaborating with the team in a shared workspace when needed. We value work-life balance and strive to create an environment that caters to the diverse needs of our employees.

At Validata, Services Sales Directors can expect a very competitive salary coupled with an attractive commission scheme. Additional benefits include paid leave, sick leave, vacation time, and extensive learning opportunities that promote both professional and personal growth. We also focus on creating a great scale-up culture that supports career advancement.

Essential skills for a successful Services Sales Director at Validata include exceptional communication abilities in English, strong client-facing skills, and a thorough understanding of sales processes related to technology services. A technical background or knowledge of the software development lifecycle (SDLC) enhances your effectiveness in the role, enabling you to understand client needs better and tailor solutions accordingly.

A successful sales strategy for technology services hinges on understanding the market landscape, identifying customer pain points, and aligning your offerings to meet those needs. It involves consistent customer engagement, data-driven decision-making, and adapting to market trends while fostering long-lasting relationships.

When faced with a challenging sales scenario, it's crucial to analyze the situation, identify objections, and reach out to clients for clarity. Developing a personalized approach based on their feedback can significantly improve your chances of overcoming hurdles and closing deals.

Maintaining client relationships involves regular communication, understanding their business changes, and following up on previous interactions. Utilizing CRM tools and scheduling regular check-ins can help ensure that you are always available to address any concerns or opportunities.

Approaching negotiations in sales requires a balance of preparation and flexibility. Know your goals but be prepared to listen to the client's needs and adjust your proposals accordingly. Establishing trust and finding win-win solutions can lead to successful outcomes.

Market research is fundamental as it provides insights into industry trends, competitor strategies, and customer preferences. This information is invaluable in crafting a sales strategy that differentiates your offerings and anticipates market demands.

Responding to RFIs and RFPs is about articulating value clearly and precisely. Understanding client requirements and showcasing how your solutions meet those needs while adhering to guidelines is key to a successful proposal.

Qualifying leads effectively involves a combination of targeted questioning, analyzing potential client data, and gauging their readiness to buy. Using criteria such as budget, need, and timeframe helps prioritize high-potential prospects.

When presenting a new product, it's essential to customize the pitch based on the client's specific needs and challenges. Highlighting the unique benefits and utilizing case studies or demonstrations can illustrate the product's impact effectively.

Challenges in the core banking market often involve regulatory shifts and evolving technology demands. Addressing them requires staying updated on compliance issues and being adaptable in offering solutions that align with changing banking requirements.

Incorporating feedback involves listening actively during customer interactions and taking notes on their preferences and suggestions. It’s important to iterate on your approach and adjust your strategies based on the insights gained from each client engagement.