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Automation & Controls Technician, NA

About Vantage Data Centers


Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Automation Systems Department

The Automation Systems Group is responsible for the design, construction and support of cutting-edge data center automation and control infrastructure. The department collaborates with Operations, Sales, Engineering, Information Technology and Management to ensure the system continues to fulfill Vantage customer requirements. Automation Systems works closely with partner contractors to come up with the best design and helps lead these partners to success by providing accurate requirements, goals, and timelines. In addition to design and construction, we are also responsible for the technical requirements of the Operations department involving troubleshooting, calibrating, and repairing mission critically important control systems throughout all Vantage locations.

Position Overview

This role is based onsite 5 days a week in New Albany, OH

The Automation & Controls Technician is responsible for the overall functional health of critical monitoring and control systems. Requirements for this position include full familiarity with control systems arrangements and control components for Power and Cooling systems from the field component to the integrated systems level. The Automation & Controls Technician understands the functions of direct control devices and logic controllers as well as the extended effects of failure of those devices in the larger context of systems automation. The Automation & Controls Technician has familiarity with sensors and monitoring devices and the ability to ensure data reliability. The Automation & Controls Technician acts as an advisor to Site Operations and has enough experience to guide technicians through effective troubleshooting. The Automation & Controls Technician regularly interfaces the Engineering teams, Software Development team and Site Operations teams. You will be on call to troubleshoot existing automation systems in a live, mission-critical environment.

Essential Job Functions

Installation and Calibration:

  • Install, calibrate, and maintain electronic devices, instruments, and equipment such as transmitters, controllers, and sensors.
  • Perform tests and calibrations on instruments to ensure accuracy and reliability.

Technical Support and Troubleshooting:

  • Provide full technical and troubleshooting support for Site Operations teams in response to control system failures, including the diagnosis and repair of malfunctions in PLC, network, instrumentation, and any other critical control system issues during an incident.

System Configuration and Maintenance:

  • Configure and adjust control systems and equipment according to production specifications.
  • Maintain accurate records of maintenance, calibration, and repair activities.
  • Work with leading edge automation systems from large scale industrial controls vendors.

Safety and Compliance:

  • Adhere to all safety rules, regulations, practices, and procedures.
  • Ensure data communications from monitored systems remain intact, and data is properly collected and stored.

Collaboration and Feedback:

  • Work with Engineering and Construction teams to ensure the reliability of new and modified installations.
  • Provide system reliability feedback to Design Engineering teams for future design considerations.
  • Collaborate with members of the Reliability Engineering team and Site Operations team for sustaining existing automation architecture.

Data Analysis and Improvement:

  • Analyze and process system-collected data and recommend improvements to site operations and maintenance strategies.
  • Perform Root-Cause Failure Analysis and facilitate corrective actions.

System Upgrades and Maintenance Programs:

  • Perform system component upgrades to ensure reliability and combat obsolescence.
  • Design maintenance programs to minimize control systems maintenance complexity and reduce maintenance downtime.

Site Response Procedures and Training:

  • Design appropriate site response procedures based on potential control system failures.
  • Ensure Site Teams are proficient with Building Management Systems and control system operations.

Additional Duties:

  • Handle additional duties as assigned by Management.
  • Participate in a rotating, 24/7/365 on-call team of Automation Technicians, responding to high-priority incidents related to building automation.

Job Requirements

Education/Experience:

  • 3-5 years of experience in Industrial Automation required 5 to 7 years preferred.
  • Ignition experience required
  • SCADA system experience required
  • PLC experience strongly preferred
  • Data Center experience is strongly preferred, but not required.

Skills:

  • Strong organizational and project management skills.
  • Excellent communication and interpersonal abilities.
  • Strong attention to detail and accuracy.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Knowledge of automation systems (control loops, field IO, etc.) in a mission critical environment.
  • Knowledge of automation systems communication protocols is required, to include Ethernet/IP, Modbus/TCP, Modbus/RTU and BACnet.
  • Advanced Knowledge of programming to include Rockwell Automation software platform is required.
  • Knowledge of industrial PLC systems manufactured by leading edge, large-scale vendors.
  • Travel required is expected to be up to 25% but may increase over time as the business evolves.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. 

#LI-MW2

#LI-Onsite

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.


Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.


Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Automation & Controls Technician, NA, vantagedc

Join Vantage Data Centers as an Automation & Controls Technician in New Albany, Ohio, where you'll be at the forefront of cutting-edge data center technology! In this dynamic role, you will ensure the functional health of our critical monitoring and control systems, supporting world-renowned hyperscalers and cloud providers. Your expertise will help us maintain the highest standards of reliability and efficiency in our fully integrated systems. With responsibilities that include installing and calibrating state-of-the-art electronic devices, troubleshooting system failures, and collaborating with our talented Operations and Engineering teams, your contributions will be vital to our mission of delivering exceptional service. We are looking for someone who is well-versed in control systems and PLCs, thrives in a fast-paced environment, and has a knack for problem-solving. Furthermore, your role will involve data analysis to recommend improvements and outline procedures to enhance system reliability. If you're passionate about automation and want to make a difference in our industry, come join us at Vantage Data Centers and be part of an inclusive workplace that values collaboration and continuous growth.

Frequently Asked Questions (FAQs) for Automation & Controls Technician, NA Role at vantagedc
What are the main responsibilities of an Automation & Controls Technician at Vantage Data Centers?

As an Automation & Controls Technician at Vantage Data Centers, your primary responsibilities include maintaining the functional health of critical monitoring and control systems, installing and calibrating electronic devices, and providing technical support during system failures. You'll also collaborate closely with Engineering and Site Operations teams to ensure the reliability of our control systems and take part in system upgrades to adapt to evolving technology needs.

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What qualifications do I need to apply for the Automation & Controls Technician position at Vantage Data Centers?

To qualify for the Automation & Controls Technician role at Vantage Data Centers, you should have 3-5 years of experience in industrial automation, along with proficiency in Ignition and SCADA systems. Familiarity with PLC systems is preferred, and while data center experience is a plus, it is not mandatory. Strong organizational skills and attention to detail are also essential attributes for candidates.

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What skills are essential for success as an Automation & Controls Technician at Vantage Data Centers?

Successful candidates for the Automation & Controls Technician role at Vantage Data Centers should possess strong technical skills in automation systems, including control loops and communication protocols. Excellent communication and interpersonal abilities, project management skills, and the ability to multitask in a high-pressure environment will also significantly contribute to your success in this position.

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What type of work environment can I expect as an Automation & Controls Technician at Vantage Data Centers?

As an Automation & Controls Technician at Vantage Data Centers, you will work onsite in New Albany, Ohio, within a creative and collaborative environment that emphasizes continuous learning and professional development. Our culture encourages teamwork, and we operate with a commitment to diversity, inclusion, and mutual respect, ensuring a supportive atmosphere for all employees.

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Is travel required for the Automation & Controls Technician role at Vantage Data Centers?

Yes, as an Automation & Controls Technician at Vantage Data Centers, you should expect travel requirements of up to 25%. This travel may increase over time, providing you with opportunities to work on various projects and collaborate with teams across multiple locations.

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Common Interview Questions for Automation & Controls Technician, NA
How do you address technical failures in automation and control systems?

When addressing technical failures in automation systems, it's essential to follow a systematic approach. Start by diagnosing the issue using tools and logs to identify the source of the problem. Isolate the affected system components and test each part to pinpoint the malfunction. Once identified, apply your technical expertise to resolve the issue and ensure that all repairs are well-documented for future reference.

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Can you describe a time when you successfully implemented a new automation system?

During my previous role, I was involved in implementing a new SCADA system that improved monitoring capabilities for our facility. I collaborated with engineers and site operations to gather requirements, configured the system components, and oversaw the testing phase to ensure seamless integration. The project was a success, and we observed a 20% increase in operational efficiency post-implementation.

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What experience do you have with PLC programming?

I have extensive experience with PLC programming, particularly with the Rockwell Automation software platform. I have programmed various control logic, developed user interfaces, and configured communications between devices. Understanding how to create and troubleshoot programs allows me to ensure control systems operate efficiently.

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How do you ensure the reliability of the monitoring data you collect?

To ensure the reliability of monitoring data, I implement regular calibration and maintenance schedules for all sensors and devices. I also monitor data trends over time to identify anomalies that may suggest inaccuracies. If discrepancies arise, I take immediate steps to diagnose the issue, ensuring that our data integrity remains intact.

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What steps do you take to follow safety regulations in your role?

Safety is of utmost importance in my role as an Automation & Controls Technician. I always adhere to safety regulations and protocols, participate in safety training, and engage with team members to foster a culture of safety awareness. During projects or troubleshooting, I ensure that all safety equipment is used correctly, and that I conduct risk assessments before and after any interventions.

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Describe your experience working with engineering teams to improve automation systems.

I often collaborate with engineering teams to improve existing automation systems. For instance, I provide feedback on system performance, share data insights, and suggest design modifications that enhance system reliability. Regular communication allows us to collectively address challenges and align on solutions that support operational goals.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, effective prioritization is crucial. I start by assessing task urgency based on operational needs and deadlines. I utilize project management tools to organize my workload and communicate with stakeholders to ensure alignment on priorities. Maintaining adaptability is also important, as priorities may shift depending on unexpected incidents.

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What tools do you typically use for troubleshooting automation systems?

I typically use software tools like SCADA systems and diagnostic tools for troubleshooting automation systems. These help me monitor system performance in real-time, analyze data logs, and identify root causes for failures. Familiarity with such tools allows me to efficiently address issues and minimize downtime.

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How would you handle an on-call situation regarding system failures?

In an on-call situation, my first step would be to stay calm and gather all necessary information about the system failure. I would then utilize diagnostic tools remotely to assess the situation, identifying potential solutions based on previous experiences. Continuous communication with onsite teams is vital during incidents to facilitate timely resolutions.

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Why do you want to work for Vantage Data Centers as an Automation & Controls Technician?

I am eager to work for Vantage Data Centers due to its commitment to innovation and sustainability in data center design. I admire the company's focus on collaboration and diversity, which aligns with my values. The opportunity to contribute to critical automation and controls in a pioneering environment excites me and motivates me to drive reliability and efficiency.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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