Business Development Manager - Services

As a Business Development Manager at Veolia Energy and Process Solutions, you will be responsible for developing and growing the sales pipeline, achieving annual revenue targets, managing existing service agreement accounts, and identifying customer issues to promote technical solutions. Moreover, you will prepare detailed estimates and proposals for service and brownfield projects and work closely with various teams to provide technical support to new and existing clients.

The ideal candidate for the Business Development Manager position at Veolia should have extensive experience in field operation, maintenance, and engineering services sales, particularly in the Oil & Gas industry. Strong verbal and written communication skills, along with the ability to adapt to change and drive self-motivation, are essential for success in this role.

In the Business Development Manager role at Veolia, the sales process is comprehensive and involves several critical steps. You will identify and qualify prospects, gather vital information from client sites, prepare commercial proposals, and manage relationships with existing clients. Your technical knowledge of oil, gas, and water treatment processes will play a key role in winning new business.

Yes, the Business Development Manager position at Veolia requires interstate travel. This travel is essential for visiting client sites to gather relevant information, inspect equipment, and run pilot trials, allowing you to build strong relationships and tailor solutions to customer needs.

Veolia is committed to the professional development of its team members, including Business Development Managers. We provide opportunities for ongoing education, training, and exposure to the latest industry innovations. Our inclusive and collaborative culture encourages knowledge sharing and growth, ensuring that you can expand your skill set while contributing to our success.

In your answer, detail your previous roles that involved field operation and maintenance sales, emphasizing any specific projects or clients you've worked with in the Oil & Gas sector. Mention how your experiences have shaped your understanding of client needs and the sales process.

Discuss your strategies for lead generation and qualification, such as industry research, networking, and utilizing existing relationships. Highlight any tools or methodologies you use to assess potential clients and their alignment with your service offerings.

Outline the process you follow for proposal preparation, such as gathering information from team members, understanding client needs, and incorporating technical solutions. Emphasize your attention to detail and the importance of tailoring proposals to each client's specific requirements.

Share specific techniques you employ to address client objections, such as active listening, empathy, and providing data or case studies that support your offerings. Illustrate your ability to turn objections into opportunities.

Offer a detailed account of a successful sales deal, including the challenges you faced, your approach to overcoming them, and how you ultimately achieved a positive outcome. Highlight your role in cultivating the relationship leading to the deal.

Talk about the importance of regular communication, follow-ups, and providing ongoing support to clients. Share examples of how you've successfully managed client relationships to ensure their satisfaction and loyalty.

Explain the resources you utilize to stay informed about industry trends, such as attending conferences, participating in webinars, reading industry publications, and networking with professionals in the field.

Discuss any CRM systems, project management tools, or sales automation software you're familiar with and how they have improved your efficiency and effectiveness in managing the sales process.

Mention qualities such as strong communication skills, adaptability, technical knowledge, and a proactive approach to problem-solving. Explain why these traits are vital for success in business development roles.

Describe your approach to teamwork, emphasizing how you engage with technical departments to understand the solutions available and translate those into offerings that meet client needs effectively.