US Consignment Lead (mat leave cover)
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
Vestiaire Collective is looking for a temporary maternity leave coverage for US Consignment Lead and is expected to start in May and last for 5 months.
- The role of the US Consignment Lead is to grow Vestiaire Collective’s VIP Consignment business in the region by redefining the service and its target audience, building and growing teams of account managers and business developers. The ideal candidate will have previous experience shaping a new clienteling service in secondhand fashion, recruiting and managing teams of sales and account managers. Previous experience in the fashion industry and understanding of fashion clients is a must.
- Team management: Manage a team of performance-oriented key account managers and coach existing teams into developing a strong client roster and quality consignment business, with a strong sales and clienteling acumen to reach (and exceed) target KPIs
- Business development: Build customer acquisition strategy to call, meet and make initial contact with target prospects and onboard as new clients to meet monthly goals
- Account Management: You are responsible for managing top VIP clients through sales and relationship management as needed, including day to day support and troubleshooting
- Revenue Generation: Drive onsite campaigns, maximize GMV, optimize your stock intake and manage sell-thru rates by analyzing sales performance data, while always maintaining a strong product selection
- Operations: Working closely with the Brooklyn operations team to manage a strong consignment logistics, operations flow and priorities. Manage volume and problem-solve on ways to address busy periods.
- Partnerships : Identify opportunities and develop value added partnerships to grow the business and bring on new sellers
- Global teamwork: Partner with other cross-functional teams on structuring and executing operational and strategic initiatives.
- You have at least 7 years of experience with both business and sales/clienteling teams within the fashion resale industry
- You have experience building and coaching sales and performance-oriented teams
- You understand the complexity of a consignment business from both a business and a clienteling perspectiveYou are data driven and have a strong understanding of key retail and e-commerce dynamics
- Proactive, you are comfortable working in a fast-paced and ever-changing environment.
- You are customer focused and excited to build new customer experiences
- You are a self-starter, detail-oriented and customer-focused, with the ability to attract talents and lead teams of various backgrounds.
- Experience in the fashion resale market is strongly preferred.
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Vestiaire Collective is an equal opportunities employer.
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Welcome to Vestiaire Collective, the leading global online marketplace for pre-loved fashion, where we're on a mission to transform the industry for a more sustainable future. We're currently seeking a dynamic US Consignment Lead for a maternity leave cover in our New York office, starting in May and lasting for about five months. In this role, you'll be pivotal in growing our VIP Consignment business in the region by redefining service strategies and building high-performing teams of account managers. If you have a flair for shaping clienteling services in secondhand fashion and possess a solid background in the industry, you're just the person we need. You'll manage a team focused on client relations and quality consignment business while meeting and exceeding key performance indicators. Your expertise in business development will drive our customer acquisition strategy, ensuring we onboard new clients and further enrich our community's marketplace. With responsibilities that include managing top VIP clients, analyzing sales data, optimizing stock intake, and collaborating with our operations team, this is an excellent chance to make a real impact. If you're customer-focused, data-driven, and eager to attract and lead talented individuals, we want to hear from you! Join us at Vestiaire Collective and be part of our commitment to sustainability and fashionable innovation. Let's work together to change the way the world consumes fashion!
We transform the fashion industry for a more sustainable future by empowering our community to drive the change.
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