Job details

General Application

Get a free resume review

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience.

What We Hire For

While most of our hiring is for Customer Service Representatives (Brand Ambassadors)—remote professionals who provide world-class service on behalf of the brands we support—we also seek talented individuals across a variety of corporate and operational functions that keep our business running.

What a Brand Ambassador Does

Deliver exceptional customer support via phone, email, chat, or social media.

Represent well-known brands with professionalism, empathy, and enthusiasm.

Work from home while staying engaged in a collaborative, remote team environment.

Use technology to troubleshoot customer issues and provide tailored solutions.

Who We're Looking For

Customer-focused professionals who thrive in a fast-paced, remote work setting.

Strong communicators with the ability to build rapport and problem-solve.

Tech-savvy individuals who are comfortable navigating multiple systems.

Candidates based in the United States (our roles are remote but location-dependent).

How to Apply

If you’re interested in future opportunities at VIPdesk, submit your resume today! We’ll keep your application on file and contact you when a role that fits your skills and experience becomes available.

Who We Are

At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.

VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Application, VIPdesk Connect

Join VIPdesk Connect, a certified B-Corp and a recognized leader in the customer service sphere, as we invite passionate individuals to consider a General Application role. We’re all about delivering ‘more human’ customer service and are proud to partner with iconic brands to enhance customer experiences. While our primary hiring revolves around Customer Service Representatives, also known as Brand Ambassadors, there are ample opportunities across various corporate and operational functions. As a Brand Ambassador, you will engage with customers through phone, email, chat, or social media, providing the exceptional support that reflects the values of our partner brands. We’re looking for customer-focused professionals who thrive in fast-paced environments, possess stellar communication skills and have the ingenuity to problem-solve effectively. It’s essential to be tech-savvy, navigating various systems with ease. Based entirely in the USA, our remote positions support a culture where the happiness of our team members is a core priority. We believe every interaction can reinforce brand loyalty, creating lasting relationships with customers. Our supportive and collaborative environment invites team members to innovate, express ideas freely, and work hand-in-hand to achieve shared goals. If you believe in the power of human connection and are looking to be part of a diverse and inclusive workplace, consider submitting your resume for future opportunities at VIPdesk Connect. We’re excited to connect with individuals eager to make a meaningful impact in customer service.

Frequently Asked Questions (FAQs) for General Application Role at VIPdesk Connect

What are the responsibilities of a General Application at VIPdesk Connect?

At VIPdesk Connect, a General Application opens the door to numerous roles, primarily focused on Customer Service Representatives or Brand Ambassadors. In this role, you’ll be delivering exceptional customer support across various channels such as phone, email, and social media, while effectively representing some of the world’s most beloved brands with professionalism and empathy.