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People Operations Specialist (contract)

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes and obesity in one billion people.

This role exists within our Total Rewards & People Operations team to assist us with a critical payroll and benefits administration project. This role is focused on data accuracy, systems support, employee communications, and operational tasks. This person will play a supporting role working closely with the Total Rewards team to ensure a smooth, people-first experience for our employees. 

Responsibilities

  • Support benefits set up, including data entry, documentation review and auditing enrollments across platforms.

  • Assist with setup and administration of health, dental, vision, and other employee benefits.

  • Provide day-to-day support for leave of absence processes – including FMLA, disability, and parental leave – ensuring compliance with federal and state regulations.

  • Assist with data migration of HRIS systems, ensuring employee records are accurate and complete.

  • Monitor and assist with responding to employee questions during the project, using our HR ticketing system. 

  • Provide administrative support for onboarding/offboarding tasks as needed.

  • Partner with the Total Rewards team on day-to-day HR processes and projects  as needed.

Must Haves

  • Minimum 2-5 years experience in HR, with a focus on benefits administration and leave of absence support.

  • Solid understanding of FMLA and related state/federal leave regulations..

  • Familiarity with HRIS systems (e.g., TriNet, ADP, Workday), including data updates and audits.

  • Ability to handle confidential employee information with discretion.

  • Strong attention to detail, organizational skills, and a commitment to data accuracy.

  • Ability to work independently on responsibilities without daily oversight, including an awareness of when escalation is required.

  • Strong interpersonal skills and a service-oriented mindset, understanding the impact of HR operations across the organization.

Nice to Haves

  • Experience supporting system migrations.

  • Familiarity with benefits or payroll compliance.

  • Experience using HR ticketing systems like Zendesk or Jira.

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

  • You put people first and take care of yourself, your peers, and our patients equally

  • You have a strong sense of ownership and take initiative while empowering others to do the same

  • You prioritize positive impact over busy work

  • You have no ego and understand that everyone has something to bring to the table regardless of experience

  • You appreciate transparency and promote trust and empowerment through open access of information

  • You are evidence-based and prioritize data and science over seniority or dogma

  • You take risks and rapidly iterate

Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!

Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $35-$42.  Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.

As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.

#LI-remote

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$35000K
$42000K

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What You Should Know About People Operations Specialist (contract), Virta Health

Virta Health is on a mission to revolutionize the management of type 2 diabetes and obesity, and we’re looking for a dedicated People Operations Specialist (contract) to join our Total Rewards & People Operations team! In this exciting role, you'll play a vital part in supporting crucial payroll and benefits administration projects that directly impact our employees. Your day-to-day activities will involve maintaining data accuracy, providing systems support, and facilitating employee communications. As a People Operations Specialist, you'll assist with setting up health, dental, vision, and various employee benefits while ensuring compliance with leave of absence processes such as FMLA and parental leave. We're a remote-first organization, so you'll also benefit from a flexible work environment! We're looking for someone with a solid understanding of HRIS systems and a keen eye for detail. At Virta Health, we offer an empowering culture that values transparency, ownership, and a commitment to making a positive impact. If you're ready to help us transform lives and drive meaningful change, we’d love to have you on our team!

Frequently Asked Questions (FAQs) for People Operations Specialist (contract) Role at Virta Health
What are the primary responsibilities of a People Operations Specialist at Virta Health?

As a People Operations Specialist at Virta Health, your core responsibilities include assisting with benefits administration, ensuring compliance with leave of absence processes like FMLA, and supporting data accuracy during HRIS systems migrations. You will also handle employee inquiries, manage onboarding/offboarding tasks, and partner with the Total Rewards team on various HR projects.

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What qualifications are required for the People Operations Specialist position at Virta Health?

To succeed as a People Operations Specialist at Virta Health, you’ll need a minimum of 2-5 years of HR experience, particularly in benefits administration and leave support. Strong knowledge of FMLA and state regulations is essential, as is familiarity with HRIS systems. Excellent attention to detail and strong organizational skills are crucial to effectively handle the role's responsibilities.

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How does Virta Health define its values-driven culture for the People Operations Specialist role?

Virta Health’s values-driven culture emphasizes putting people first, taking ownership, and fostering empowerment and transparency. As a People Operations Specialist, you'll be expected to prioritize positive impact and embrace an evidence-based approach, ensuring that HR operations enhance the overall experience for both employees and patients.

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What benefits can a People Operations Specialist expect at Virta Health?

A People Operations Specialist at Virta Health will enjoy a competitive compensation package and comprehensive benefits aimed at supporting their well-being. Flexible work arrangements as a remote-first company also enhance work-life balance. For detailed information about our benefits, candidates may refer to our Careers page.

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What is the expected salary range for the People Operations Specialist at Virta Health?

The expected salary range for the People Operations Specialist position at Virta Health is between $35 and $42 per hour, depending on your qualifications and experience. Our location-based compensation structure ensures fairness and competitiveness in salary offers.

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Common Interview Questions for People Operations Specialist (contract)
Can you describe your previous experience with benefits administration as a People Operations Specialist?

When responding to this question, provide specific examples of your past roles that involved benefits management. Discuss the systems you used, the processes you overseen, and the overall impact of your work on employee satisfaction and compliance.

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How do you ensure data accuracy in HRIS systems?

Explain your methods for maintaining data integrity in HRIS, such as regular audits, checks of employee records, and collaboration with teammates to cross-verify information. Mention any specific software you've used to support these processes.

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What strategies do you use to communicate effectively with employees regarding leave of absence processes?

Discuss your approach to clear communication, highlighting how you ensure employees understand their rights and options under FMLA and state laws. Share any tools or methods, such as HR ticketing systems, that you have utilized to manage inquiries.

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How do you prioritize your tasks as a People Operations Specialist?

Talk about your time management strategies, perhaps mentioning prioritizing tasks based on urgency, importance, and employee needs. Use examples from previous jobs to illustrate how you’ve successfully met deadlines.

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What is your experience with employee onboarding and offboarding?

Provide detailed insight into your involvement in both onboarding and offboarding processes. Discuss how you ensure a welcoming experience for new hires and a smooth transition for departing employees, including compliance with necessary documentation.

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Describe a time when you had to handle confidential employee information.

Share your understanding of privacy practices in HR. Highlight a specific instance where you went above and beyond to protect sensitive information and the measures you took to ensure compliance with regulations.

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What HRIS systems are you familiar with, and how have you used them in your previous roles?

Discuss the HRIS systems you have experience with, such as TriNet, ADP, or Workday. Describe the context in which you used these systems and what tasks you managed, such as data entry, reporting, or migrations.

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How do you approach problem-solving when faced with HR-related challenges?

Illustrate your analytical skills by providing an example of a challenge you faced in HR and how you systematically approached solving it. Emphasize your ability to gather data, collaborate with others, and implement effective solutions.

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How do you handle difficult employee questions or complaints in a People Operations role?

Stress the importance of active listening and empathy. Describe your strategy for managing such situations, including maintaining professionalism, providing thorough information, and escalating when necessary.

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What motivates you to work as a People Operations Specialist at Virta Health?

Share your passion for HR and your alignment with Virta Health's mission to transform diabetes and obesity care. Express how you believe the People Operations role contributes significantly to creating a positive work environment and supporting health outcomes.

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Virta Health provides remote treatment for type 2 diabetes without medications or surgery. Their approach results extend beyond diabetes reversal to other areas of metabolic and cardiovascular health, including sustained improvements in blood pres...

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DATE POSTED
April 5, 2025

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