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Chief Systems Engineer - job 12 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Join Visa as a Chief Systems Engineer in the vibrant city of Austin, where you’ll be a key player in transforming our Corporate IT group. We're moving beyond traditional IT approaches and stepping into a realm of innovation, prioritizing customer experience and operational excellence. In this role, you’ll take the lead on developing and launching a global End User Technology strategy focused on cutting-edge, open extensible platforms. Your leadership will foster a high-performing team that’s equipped to handle project demands and technology upgrades while aligning our global vendor strategy with fresh technological insights. You’ll oversee every phase of operations—from budgeting and planning to implementation and ongoing maintenance—ensuring that our corporate computing and networking infrastructure is not only secure but also resilient. Your strong people management skills will shine as you mentor your team and cultivate a culture of innovation, deep partnerships, and agile collaboration within the organization. You’ll also play a crucial role in integrating information security and risk management into our everyday practices. With this hybrid position, you’ll have the flexibility to work from the office and remotely, striking a great balance while contributing to transformative projects that impact Visa and its customers. Ready to make your mark with us and redefine engineering in IT? Let’s connect!

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the main responsibilities of a Chief Systems Engineer at Visa?

As a Chief Systems Engineer at Visa, you will lead the development of the global End User Technology strategy and oversee operations and technology projects. This position requires you to manage budgeting, planning, and implementation of various initiatives while fostering a high-performing team. Additionally, you will ensure the continuous and secure operation of our corporate infrastructure, drive organizational transformations, and integrate risk management practices. Your role is pivotal in enhancing partnerships and facilitating a culture of innovation.

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What qualifications are required for the Chief Systems Engineer position at Visa?

To qualify for the Chief Systems Engineer role at Visa, you'll need a solid foundation in systems engineering and technology management. Strong leadership experience is essential, showcasing your ability to grow and mentor teams. Proficiency with information security best practices and frameworks like ITIL and ISO27001 is also important. Since this is a hybrid position, an adaptable work style is key. A relevant degree in engineering, computer science, or a related field can be advantageous.

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What kind of work environment can a Chief Systems Engineer expect at Visa?

At Visa, the Chief Systems Engineer will enjoy a dynamic work environment that embraces hybrid work. This means flexibility to split time between remote work and the physical office, with expectations to be present in the office 2-3 days a week. The atmosphere encourages collaboration and innovation, allowing you to work closely with various teams to drive technical advancements and operational excellence.

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How does Visa ensure information security within the Chief Systems Engineer role?

In the Chief Systems Engineer role at Visa, you'll play a key part in embedding information security and risk management into our culture. This includes developing comprehensive risk management, identity/access management, and disaster recovery plans. You will work closely with other departments to ensure compliance with corporate standards and external regulations, thus maintaining a secure and robust infrastructure.

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What opportunities for professional growth exist for a Chief Systems Engineer at Visa?

Visa offers numerous opportunities for professional growth for a Chief Systems Engineer. You will have the chance to lead transformative projects that directly impact the company's technology landscape while also gaining experience in managing global strategies. The supportive environment at Visa promotes continuous learning and innovation, enabling you to advance your career and stay at the forefront of the systems engineering field.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with leading technology strategy initiatives?

When answering this question, focus on specific examples of technology strategy initiatives you've led. Highlight the planning, execution, and outcomes of these projects, emphasizing your role in fostering team collaboration and achieving organizational goals.

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How do you ensure cybersecurity is embedded in IT operations?

Discuss your approach to integrating cybersecurity measures into everyday operations. Share strategies you've implemented for risk management and compliance, illustrating your understanding of frameworks like ITIL and ISO27001 that guide security best practices.

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What methods do you use to foster a culture of innovation?

Speak about techniques you've employed to encourage creativity and innovation within teams. This could include initiatives for collaboration, open dialogue, and exploring emerging technologies that challenge the status quo.

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How would you handle competing demands from multiple technology projects?

Emphasize your prioritization skills and how you utilize project management tools to balance competing demands effectively. Illustrate your ability to communicate with stakeholders and allocate resources efficiently.

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Describe your experience managing a high-performance team.

Provide an example of a team you managed that showcases your leadership style. Highlight specific achievements and how you motivated your team to attain high performance and meet strategic goals.

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How do you approach budget management for technology projects?

Discuss your budgeting strategy, including forecasting costs, monitoring expenditures, and adjusting plans as necessary. Include an example of a project where prudent budgeting led to project success.

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Can you give an example of how you have driven organizational transformation?

Share a specific instance where you played a role in organizational change. Detail your steps to engage and align stakeholders, address resistance, and ensure a smooth transition through clear communication.

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What is your experience with risk management in technology?

Clarify your knowledge of risk management processes and how you've implemented them in past roles. Focus on your understanding of risk assessments, incident response plans, and compliance with relevant standards.

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How do you keep current with emerging technologies in this field?

Discuss your methods for staying updated on industry trends, such as attending conferences, participating in webinars, and networking with professionals. Highlight how you've applied new technologies in your previous roles.

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Why do you want to work as a Chief Systems Engineer at Visa?

Express your enthusiasm for the role by aligning your values with Visa's mission. Talk about your desire to contribute to innovative projects that enhance customer experience and operational efficiency, showing genuine interest in the company’s transformational journey.

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Full-time, hybrid
DATE POSTED
April 3, 2025

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