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Chief Systems Engineer - job 15 of 21

Visa’s Corporate IT group has embarked on a major transformational journey. We will not follow the 'traditional' IT playbook of simply purchasing off the shelf solutions and stitching them together. We are transforming ourselves into a true engineering organization where we put customer experience first, create highly leveraged platforms with a heavy emphasis on operational excellence such as ensuring our platforms and services are unbreakable. Where we choose to continue with packaged software we will invent our way around their limitations such as poor UI or scale.

 

Essential Functions

  • Lead the development and launch of the global End User Technology strategy from concept to delivery with a focus on new technologies particularly open extensible platforms.
  • Development and management of the teams to manage the demands from projects and technology upgrades including near term direction for global vendor strategy, technology strategy and global alignment of networks.
  • Oversee all phases of operations and technology projects including budgeting, planning, implementation, maintenance, administration, construction, staffing and logistics.
  • Strong people management skills with demonstrated ability to grow and mentor a high performing team.
  • Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.
  • Analyze, automate, monitor and ensure the resiliency of the corporate landscape.
  • Drive organizational transformations along dimensions such as deep partnerships and agile collaboration with business, fostering a culture that encourages innovation.
  • Drive technical architecture and infrastructure planning as well as system hardware and software engineering activities.
  • Ensure that Information Security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to coordinate security and compliance risks related to information systems and assets.
  • Ensure that the End User operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., ITIL, COBIT, ISO27001/27002 and similar).
  • Establish standards and governance in future acquisitions to mitigate risk and maximize technology stability.


This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
min
max
$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Systems Engineer , Visa

Are you ready to take your career to the next level as a Chief Systems Engineer at Visa in Austin? We're not just an IT department; we're embarking on a transformational journey that breaks the mold of traditional IT practices. Here, we prioritize customer experience and strive to create innovative, highly leveraged platforms that focus on operational excellence and resilience. In this exciting role, you'll lead the development and launch of our global End User Technology strategy, harnessing cutting-edge technologies and open extensible platforms. You’ll manage teams to tackle project demands and technology upgrades, ensuring our infrastructure meets corporate standards and complies with external regulations. As the Chief Systems Engineer, you’ll oversee all phases of technology projects, from budgeting to implementation, driving partnerships and fostering a culture of innovation. You'll play a key role in securing our corporate computing landscape, developing risk management strategies, and continuously improving our security practices. We embrace hybrid work, allowing you the flexibility to balance remote work with our dynamic office environment in Austin. If you have a passion for technology and leadership, this is your opportunity to make a real impact at Visa.

Frequently Asked Questions (FAQs) for Chief Systems Engineer Role at Visa
What are the core responsibilities of the Chief Systems Engineer at Visa?

The Chief Systems Engineer at Visa is responsible for leading the global End User Technology strategy and managing teams to support technology upgrades and projects. This includes overseeing all phases of operations and technology projects, from budgeting to implementation and staff management. The Chief Systems Engineer also ensures secure operation of the corporate infrastructure, integrates risk management, and is heavily involved in driving organizational transformations.

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What qualifications are necessary for the Chief Systems Engineer role at Visa?

For the Chief Systems Engineer position at Visa, candidates typically need a strong background in systems engineering, IT management, and project leadership. A bachelor's or master's degree in a related field is often required, paired with significant experience managing technology projects, teams, and risk management. Strong people management skills and a proven ability to foster innovation are essential, as is familiarity with IT compliance standards like ITIL and ISO27001.

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How does Visa's hybrid work model impact the Chief Systems Engineer position?

The Chief Systems Engineer at Visa enjoys a hybrid work model that balances remote and office work. Employees in this role are expected to work from the office 2-3 days a week, promoting collaboration and team cohesion while maintaining the flexibility of remote work. This model reflects our commitment to adaptability and responding to business needs effectively.

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What is Visa's approach to technology innovation in the Chief Systems Engineer role?

Visa emphasizes a transformative approach to technology innovation for the Chief Systems Engineer. Rather than adopting off-the-shelf solutions, the focus is on creating custom, scalable platforms that enhance customer experience and operational excellence. The role encourages deep partnerships and agile collaboration with various business units to promote a culture of continuous innovation.

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What does success look like in the Chief Systems Engineer role at Visa?

Success for the Chief Systems Engineer at Visa is characterized by seamless operation of the corporate IT landscape, effective risk management, and the successful execution of technology strategies. Additionally, building and mentoring a high-performing team while fostering a culture of innovation is vital. Achieving compliance with industry standards and ensuring that the infrastructure remains resilient and adaptable to changes are also key indicators of success.

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Common Interview Questions for Chief Systems Engineer
Can you describe your experience with leading technology projects?

In answering this question, highlight specific projects where you played a leadership role. Discuss your strategies for planning, budgeting, and executing technology initiatives, emphasizing your ability to coordinate cross-functional teams and manage timelines effectively.

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How do you ensure your team is aligned with corporate technology standards?

To answer this question, detail your approach to setting clear expectations and providing resources for your team. Talk about regular training sessions, performance reviews, and the importance of adhering to standards like ITIL and ISO27001 in your operations.

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What strategies do you use to encourage innovation within your team?

Explain your methods for fostering a creative environment. Share examples of initiatives you’ve implemented such as brainstorming sessions, hackathons, or incentives for innovative ideas, ensuring to relate it back to how it could perform at Visa.

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Can you give an example of a successful risk management strategy you've implemented?

Provide a concrete example where you identified potential risks and successfully mitigated them. Discuss the steps you took to implement the strategy and its positive impact on project outcomes or organizational success, specifically how it relates to systems engineering.

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How do you balance between operational excellence and innovation?

Articulate your philosophy on combining operational stability with a push for innovation. Discuss prioritizing operational tasks while allocating resources for innovative projects and how this coexistence can propel significant advancements in technology.

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What challenges do you anticipate in the Chief Systems Engineer role, and how would you address them?

In your response, identify key challenges such as managing evolving technology or compliance pressures and outline strategies for overcoming these, like staying updated on industry standards or investing in team training.

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What tools do you frequently use in systems engineering management?

List specific tools and technologies that you have used successfully in past roles. Be sure to mention any project management tools, monitoring systems, or automation technologies relevant to the Chief Systems Engineer position at Visa.

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How would you approach developing a global End User Technology strategy?

Describe your strategic planning process, including conducting stakeholder analysis, benchmarking against best practices, and leveraging input from end users to ensure the strategy aligns with their needs and overall corporate goals.

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What approaches do you take to mentor technology professionals on your team?

Share specific mentoring practices that you’ve successfully employed, such as one-on-one coaching, providing constructive feedback, and creating development plans that align with team members' career aspirations.

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How do you measure the success of technology initiatives?

Discuss metrics and KPIs that you focus on when evaluating the success of technology initiatives. Mention the importance of gathering data from stakeholders, usability metrics, and performance analysis to ensure continuous improvement.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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