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Director, Business Operations Growth Product & Partnerships - job 9 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$145000 / YEARLY (est.)
min
max
$130000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

As the Director of Business Operations Growth Product & Partnerships at Visa in San Francisco, you'll play a pivotal role in steering our team's strategic initiatives and driving transformative change. You'll work closely with the SVP, Growth Product and Partnerships, to oversee key business strategies and ensure seamless execution across departments. Your expertise will guide crucial decisions around revenue generation, business optimization, and resource allocation, making you an essential navigator in our operational landscape. In this hybrid role, you'll have the chance to lead quarterly business reviews, develop effective internal communications, and coordinate materials for significant meetings with executives. Your knack for relationship-building will be vital as you liaise with stakeholders from various functions—including Tech, Finance, and Marketing—to bring clarity and focus to critical business topics. With a strong emphasis on process improvement, you’ll implement automation to boost productivity and ensure timely delivery of project milestones. Moreover, promoting employee recognition and driving team engagement are integral parts of your mission. The opportunity to influence strategy and operational effectiveness at Visa awaits you, so if you’re ready to contribute to our growth and success, we encourage you to explore this role further.

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the primary responsibilities of the Director of Business Operations Growth Product & Partnerships at Visa?

The Director of Business Operations Growth Product & Partnerships at Visa is responsible for overseeing strategic business initiatives, coordinating revenue generation strategies, and managing internal communications. This includes leading quarterly business reviews, prioritizing communication with stakeholders, and ensuring timely completion of critical deliverables, all while fostering a culture of recognition and engagement amongst employees.

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What qualifications are required for the Director of Business Operations Growth Product & Partnerships at Visa?

Candidates for the Director of Business Operations Growth Product & Partnerships role at Visa should possess extensive experience in business operations management, strategic planning, and team leadership. A background in finance, project management, and cross-functional collaboration is crucial, along with strong analytical and communication skills to facilitate effective decision-making.

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How does the Director of Business Operations Growth Product & Partnerships at Visa contribute to employee engagement?

In the Director of Business Operations Growth Product & Partnerships role at Visa, you will identify opportunities for employee recognition and drive engagement initiatives to foster a motivating environment. By empowering teams and ensuring visibility of talent, you'll play a key role in enhancing team dynamics and supporting overall organizational culture.

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What does collaboration look like for the Director of Business Operations Growth Product & Partnerships at Visa?

Collaboration for the Director of Business Operations Growth Product & Partnerships at Visa involves working closely with various teams, such as Consumer, Tech, Finance, and Marketing. By establishing strong relationships with these stakeholders, the director ensures alignment on strategic initiatives and facilitates effective communication around critical business updates and decisions.

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What hybrid working model will the Director of Business Operations Growth Product & Partnerships at Visa follow?

The Director of Business Operations Growth Product & Partnerships at Visa will engage in a hybrid working model, where the expectation of in-office days will be determined by the hiring manager. This approach allows for flexibility while ensuring effective collaboration with teams across the organization.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience in leading strategic business initiatives?

In answering this question, emphasize specific examples where you successfully led strategic initiatives, highlighting your ability to coordinate resources, manage teams, and drive results. Discuss measurable outcomes that showcase your contribution to business growth.

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How do you prioritize your tasks as a Director at Visa?

Share your methodology for prioritization, perhaps mentioning frameworks like Eisenhower Matrix or OKRs. Illustrate your ability to manage competing priorities while aligning them with strategic goals and timelines at Visa.

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How would you foster collaboration among diverse teams?

To respond effectively, give examples of how you have previously built relationships across departments. Discuss the importance of open communication, shared goals, and regular updates to keep teams aligned in achieving business objectives.

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What strategies have you used to improve employee engagement?

Provide examples of initiatives you've led that contributed to enhanced employee morale and recognition. Share how you measure success and make adjustments to ensure engagement remains high within teams.

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What challenges do you foresee in this role, and how would you address them?

Discuss potential challenges such as resource allocation or aligning stakeholder interests. Propose how you would leverage your experience and communication skills to address these issues proactively.

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How do you utilize data in decision-making processes?

Explain your approach to analyzing data and indicators. Share specific tools or methodologies you leverage to make informed decisions that drive business outcomes in your previous roles.

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Could you describe a time when you implemented a successful process improvement?

Identify a particular process improvement initiative you've led. Describe the challenge, the steps you took to implement the change, and the positive impact it had on productivity and operations.

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In your opinion, what is the role of internal communications in business operations?

Discuss the significance of internal communications for a role like Director of Business Operations Growth Product & Partnerships, emphasizing how it fosters alignment, enhances team morale, and informs strategic decision-making across the organization.

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What is your approach to managing remote teams effectively?

Share best practices and strategies you’ve used to manage remote teams, such as regular check-ins, clear communication channels, and team-building activities to maintain cohesion and productivity.

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How do you keep abreast of industry trends and innovations?

In your response, mention the sources you rely on for staying updated, such as industry publications, webinars, or networking events. Explain how this knowledge influences your strategic approach within your role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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