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Director, Business Operations Growth Product & Partnerships - job 12 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

If you are passionate about driving business operations and facilitating growth initiatives, Visa is looking for a Director of Business Operations Growth Product & Partnerships to join their team in San Francisco. In this pivotal role, you will work closely with the SVP of Growth Product and Partnerships, influencing the direction of internal and external initiatives that are crucial for Visa's success. Your responsibility will encompass overseeing strategic business initiatives from conception through execution—working in collaboration with the Growth Products and Partnerships Leadership Team across different regions. You will coordinate efforts around revenue generation, expense management, and business optimization, leading quarterly business reviews and monitoring the progress of objectives and key results (OKRs). With your keen eye for detail, you will streamline internal communications, ensuring that leadership meetings and town halls are effective in empowering and aligning the team. You'll be the vital link connecting various stakeholders, from Consumer and Tech to Finance and Marketing, ensuring that the right information is available for strategic decision-making. By introducing automated processes and controls, you’ll not only enhance team productivity but also identify opportunities for employee recognition and engagement. This hybrid position offers flexible office days as confirmed by your hiring manager, making it the perfect opportunity to make a significant impact at Visa while thriving in a collaborative environment.

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the primary responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

The Director, Business Operations Growth Product & Partnerships at Visa will oversee significant strategic initiatives aimed at boosting revenue and optimizing expenses. This role involves coordinating key business decisions, leading quarterly reviews, and ensuring the effective execution of projects in collaboration with various stakeholders. You'll be responsible for maintaining internal communications, creating presentation materials for meetings, and implementing strategies to improve operational processes and team engagement.

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What qualifications are necessary for the Director, Business Operations Growth Product & Partnerships at Visa?

Successful candidates for the Director, Business Operations Growth Product & Partnerships role at Visa should have a strong background in business operations, project management, and leadership. They should be adept at strategic planning and decision-making, with experience in working across different departments such as Consumer, Tech, Finance, and Marketing. A proven ability to manage complex deliverables and improve processes through automation is also important. Exceptional communication and interpersonal skills are essential for maintaining relationships with key stakeholders.

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How does the Director of Business Operations Growth Product & Partnerships at Visa contribute to team success?

The Director of Business Operations Growth Product & Partnerships plays a crucial role in driving team success through effective management of strategic initiatives. By overseeing program implementation and decision-making, the director enables the team to stay aligned with Visa’s strategic goals. This position also involves proactive employee recognition and engagement strategies, which help to create a motivated team environment that contributes to overall productivity and job satisfaction.

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What skills are emphasized for the Director, Business Operations Growth Product & Partnerships position at Visa?

For the Director, Business Operations Growth Product & Partnerships position at Visa, skills in strategic analysis, program management, and cross-department collaboration are key. Familiarity with KPI monitoring, process improvement, and change management will also be emphasized. Strong analytical capabilities and the ability to communicate effectively with various stakeholders are essential for success in this role, which combines strategic oversight with hands-on execution.

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What type of work environment can candidates expect for the Director, Business Operations Growth Product & Partnerships role at Visa?

The work environment for the Director, Business Operations Growth Product & Partnerships at Visa is designed to be dynamic and collaborative. This hybrid position means that candidates will have flexibility in their work location, with days in the office to be confirmed by the hiring manager. The emphasis is on teamwork, engagement, and open communication, allowing for enriched collaboration across different departments to drive operations and growth.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
Can you describe your experience with cross-departmental collaboration as a Director of Business Operations?

When answering, focus on specific examples where you've successfully worked with multiple departments. Highlight how you facilitated communication and resolved conflicts to align everyone towards common goals. Emphasize any outcomes that improved productivity or led to successful project completions.

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How do you prioritize and manage strategic initiatives within business operations?

Discuss your approach to prioritization, possibly using a framework like the Eisenhower Matrix. Illustrate how you assess the urgency and impact of initiatives and make decisions accordingly. Share examples of successfully managing simultaneous projects while meeting deadlines.

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What strategies do you implement to improve team productivity in a business operations role?

Outline specific process improvement strategies you have employed. This might include automation techniques you’ve introduced or methodologies like Lean or Six Sigma. Emphasize measurable results, such as increased efficiency or reduced turnaround times.

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How do you track progress and success with key performance indicators (KPIs)?

Explain your method for selecting KPIs relevant to business objectives. Discuss how you utilize data analytics tools to monitor performance over time and how you adjust strategies based on this data. Mention a time when KPI monitoring directly influenced decision-making.

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How do you approach stakeholder management in your projects?

Detail your experience in building relationships with stakeholders. Discuss methods you use to ensure effective communication, such as regular updates and feedback loops. Give examples of challenges you've faced and how you navigated differing interests.

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What role does continuous change management play in your operations strategy?

Discuss how you’ve implemented a culture of continuous improvement in your previous roles, providing examples of successful change initiatives. Emphasize your commitment to adapting to new trends and supporting your team through transitions.

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Describe a time you transformed a longstanding business process. What steps did you take?

Use the STAR method (Situation, Task, Action, Result) to outline a specific example. Share your approach to identifying inefficiencies, communicating with the team, and implementing a new process—focusing on the successful end result.

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In your opinion, what is the key to successful decision-making in operations management?

Express your belief in data-driven decision-making, but also highlight the importance of stakeholder input. Provide examples of how you balance quantitative analytics with qualitative insights when making decisions in a leadership role.

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How do you ensure effective internal communication among diverse teams?

Explain the communication tools and methods you utilize to ensure clarity and keep everyone aligned. Mention any initiatives you've introduced to promote inclusivity and engagement during discussions.

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What do you consider your greatest achievement in business operations so far?

Choose an impactful achievement showcasing your skills in this role. Use quantifiable results to illustrate your contributions—whether it’s a successful project completion, a significant efficiency gain, or an enhancement in team morale.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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