Director, Global Deal Lead - job 14 of 19

The Director, Global Deal Lead at Visa is responsible for managing global deals that encompass issuers, merchants, and digital platforms, among others. This role involves coordinating strategies across regional Visa teams, leading negotiations, and optimizing deal outcomes. Additionally, the Director will build a high-performing team and create streamlined processes to enhance sales velocity and deal success rates.

To be considered for the Director, Global Deal Lead role at Visa, candidates should possess substantial experience in client negotiations, deal structuring, and building collaborative teams. Strong communication and relationship management skills are essential, along with the ability to interact effectively with senior stakeholders such as Regional Presidents and Finance teams. A record of achieving deal success and enhancing sales effectiveness is also vital.

Success for the Director, Global Deal Lead at Visa will be measured through various key performance indicators, including the deal success rate, internal partner Net Promoter Score (NPS), yield metrics, and overall sales velocity. The role prioritizes establishing effective deal processes and frameworks that drive strong outcomes and support the sales pipeline effectively.

Essential skills for the Director, Global Deal Lead position at Visa include strong negotiation and communication abilities, stakeholder management, and critical problem-solving skills. Additionally, candidates should excel in team leadership, possess a strategic mindset for deal structuring, and have the interpersonal skills necessary to influence clients and internal partners alike.

The work environment for the Director, Global Deal Lead at Visa is hybrid, allowing flexibility between office and remote work. This role is based in either the San Francisco or Miami office, fostering a collaborative atmosphere with the opportunity to connect across various market support locations. Frequent collaboration with diverse teams ensures a rich and engaging work culture.

When answering this question, focus on a specific negotiation where you played a pivotal role. Highlight the strategies you implemented and how you navigated complex conversations. Mention any successful outcomes that resulted from your involvement and how you collaborated with different stakeholders throughout the process.

Demonstrate your expertise in relationship management by discussing your approach to understanding stakeholders' needs and priorities. You could provide an example of how you have successfully communicated complex ideas and built trust over time, ensuring alignment and engagement in large-scale projects.

Discuss your ability to analyze and enhance deal structures based on previous experiences. Share examples of creative strategies you've employed to achieve better outcomes, including the use of metrics to evaluate success and adapt your approaches after learning from past negotiations.

Highlight your conflict resolution skills by providing a scenario where you successfully navigated a disagreement. Focus on your ability to listen actively, empathize with differing perspectives, and seek a mutually beneficial solution that satisfied all parties involved.

Share a specific instance where you led a team, focusing on how you motivated and guided them towards shared goals. Emphasize outcomes achieved as a result of strong leadership and collaboration, including team dynamics and individual contributions.

Outline the key metrics you typically assess, such as deal success rates, internal partner NPS, and sales velocity. Discuss how you use these metrics to inform your strategies and improve future deal processes, showcasing your data-driven approach.

Share your methods for keeping up with industry insights, whether through professional networks, attending seminars, or participating in industry forums. Discuss how this continuous learning has impacted your deal-making strategies and kept you ahead of industry changes.

Explain the importance of collaboration among different departments, such as Legal, Finance, and Product teams, during deal negotiations. Provide examples of how cross-functional cooperation has led to successful outcomes in your past experiences.

Articulate your passion for Visa’s mission and how your skills align with the Director, Global Deal Lead role. Mention specific aspects of Visa's culture or values that resonate with you, and how you envision contributing to the organization’s success through this position.

Discuss your approach to time management and the tools or techniques you use to stay organized. Share an example where you successfully juggled multiple deals, emphasizing how you maintained focus and delivered results while managing competing priorities.