Senior Director - Financial Institution Sales, NA Visa Direct - job 17 of 19

As the Senior Director of Financial Institution Sales for Visa Direct, you'll have a diverse set of responsibilities. You will own and deliver the entire annual sales target across regional and community banks while managing a talented team of sales professionals. Ensuring clear organizational goals and collaborating with senior Visa Account Executives will be pivotal for building a robust pipeline of sales opportunities. You will directly engage with client executives to sell and scale Visa Direct’s money movement suite and partner with financial technology providers to drive pipeline conversions.

To thrive as a Senior Director of Financial Institution Sales at Visa Direct, candidates ideally possess extensive experience in sales, particularly within the financial services domain. A successful track record of managing teams and achieving aggressive sales targets is essential. Additionally, strong strategic thinking, excellent communication skills, and the capability to engage with diverse stakeholders will set you apart. Familiarity with money movement solutions and a comprehensive understanding of market trends in payments are also highly advantageous.

Visa Direct is pivotal in supporting regional and community banks by providing an innovative platform for money movement solutions. It enables these financial institutions to utilize Visa's capabilities for both domestic and cross-border fund transfers. This includes services such as Original Credit Transactions (OCT), real-time bank account funding, person-to-person transfers, and more. By partnering with Visa, these banks can improve their service offerings, enhance customer experience and tap into a rapidly expanding market estimated to show significant growth.

In the Senior Director role at Visa Direct, you will be expected to develop, lead, and inspire a team of skilled sales professionals. It’s crucial to establish a clear organizational model that fosters collaboration and growth. The ability to mentor your team, promote a results-driven culture, and maintain high engagement levels is essential. Effective team management will ensure not only the achievement of aggressive sales targets but also the development of your team's skills and careers.

Visa Direct significantly enhances the competitive payments landscape by offering innovative solutions that facilitate money movement. With a comprehensive suite of services such as cross-border payments, digital wallet addresses, and multi-currency transactions, Visa Direct positions itself as a leader in the financial technology arena. Its extensive infrastructure supports a broad range of applications and provides unmatched reliability and security, setting new standards for customers and clients alike in the payment sector.

When answering this question, highlight specific roles where you managed sales teams. Discuss your approach to team development, results achieved, and how you fostered a positive and productive work environment.

Outline a structured approach, including market analysis, customer needs assessment, and key performance indicators. Be ready to discuss how you would align your strategy with Visa's broader goals while fostering collaboration within cross-functional teams.

Share techniques such as building rapport, understanding their business challenges, and providing tailored solutions. Discuss how maintaining strong relationships can lead to closing deals and long-term partnerships.

Mention specific resources like industry publications, networking at events, or participating in relevant online communities. Show how your continuous learning helps in staying ahead in a fast-paced industry.

Use the STAR method (Situation, Task, Action, Result) to explain your negotiation process. Showcase your skills in finding common ground and achieving favorable outcomes for both parties.

Talk about your method for defining realistic yet ambitious targets based on data analysis. Discuss monitoring performance and how you motivate your team to meet these goals.

Explain how you assess each opportunity's potential and impact on overall business strategy. Emphasize your decision-making process and how you communicate priorities to your team.

Address potential challenges like market competition, regulatory changes, or technology advancements. Emphasize your proactive problem-solving mindset and adaptability in the face of challenges.

Discuss methods such as regular touchpoints, shared goals, and facilitating open communication. Highlight your experience in bringing together diverse talents to achieve common objectives.

Share insights into emerging trends in payments and how Visa Direct can lead in innovation. Offer a forward-thinking approach that aligns with Visa's mission and the evolving needs of clients.