Job details

Director of Engagement Strategy - Ecosystem Risk and Controls (PERC) - job 5 of 21

Get a free resume review

Join our Payment Ecosystem Risk and Controls (PERC) team as the Director of Engagement Strategy. We're a Global Risk function dedicated to safeguarding the security and integrity of the payment ecosystem from illegal and fraudulent activities. This role is responsible for evaluating Visa’s engagement with ecosystem partners, refining value propositions, identifying communication strategies, addressing strategic issues, analyzing market trends, and identifying strategic gaps and growth opportunities. The position requires a collaborative leader with presence who can work with internal and external stakeholders to develop strategic initiatives, plans and messaging, ensuring they align with Visa's business values and its growth across Visa Commercial, Money Movement Solutions, and Value Added Services. You'll change policies, programs, narratives, and capabilities to tackle emerging risks, improve Visa’s proactive market positioning and drive partnerships.

Be a part of our mission to shape the future of secure payments.

Essential Functions

Evaluate Engagement Assess Visa's engagement with ecosystem partners compared to competitors.
Refine Value Proposition Evolve Visa's value proposition for ecosystem partners over time.
Communication Strategy Develop and implement communication initiatives to enhance ERP security and public trust, ensuring positive external narratives.
Stakeholder Engagement Shape strategies and deepen engagement, adapting to evolving payment and threat landscapes.
Communication Planning Drive communication lifecycle plans through sentiment analysis, media effectiveness assessments, collaboration, and strategic planning.
Narrative Crafting Create compelling narratives and communication collateral to position Visa's risk programs, highlighting unique features and benefits.
Policy and Regulatory Engagement Collaborate with legal, investor relations, regulators, policy makers, industry partners, and advocacy groups to develop policies enhancing payment ecosystem safety and integrity.
Collaborative Strategy Development Partner with corporate communications, legal, and other stakeholders to develop narratives and strategies for emerging risks.
Project Management Develop and execute project plans, perform risk analyses, and ensure timely delivery of communications and programs.
KRI Goals Design and implement scalable knowledge management solutions to meet Key Risk Indicator (KRI) goals.
Cross-functional Collaboration Work with cross-functional teams to advance security and integrity projects. Regulatory Compliance Collaborate with Legal for regulatory landscape scanning and required program updates.
Regional Risk Team Engagement Regularly engage with regional risk teams for consistent messaging and feedback.
Training and Governance Develop and support training, implement governance, and contribute to program MIS and reporting.
Advocacy Group Strategy Develop engagement and communication strategies with advocacy groups related to ecosystem engagement.
External Representation Develop content and represent Visa at media and speaking events.

Average salary estimate

$175000 / YEARLY (est.)

min

max

$150000K

$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Engagement Strategy - Ecosystem Risk and Controls (PERC), Visa

Join Visa's innovative Payment Ecosystem Risk and Controls (PERC) team as the Director of Engagement Strategy in sunny San Francisco! In this integral role, you'll dive into the heart of our mission to secure the payment ecosystem against fraudulent activities. Your proactive approach will involve evaluating Visa's interactions with ecosystem partners, refining our value proposition to ensure we're leading the pack, and crafting communication strategies that resonate across the board. Your work won't just be about messaging; it's about shaping the very narrative of what safe payments mean in today’s evolving landscape. Working collaboratively with various internal and external stakeholders, you’ll design strategic initiatives that align with Visa’s business values and drive growth. Imagine being at the forefront of tackling emerging risks and enhancing public trust in our systems! You’ll engage with policy makers, collaborate on risk solutions, and influence narratives that position Visa as a leader in the industry. Plus, you’ll be developing training and governance frameworks that empower our teams and advocate for safety and integrity in payment solutions. If you have a passion for strategic leadership, innovative thinking, and collaboration, this role offers the unique chance to make a real impact in the world of secure payments. Bring your expertise to Visa and help shape the future with us!

Frequently Asked Questions (FAQs) for Director of Engagement Strategy - Ecosystem Risk and Controls (PERC) Role at Visa

What are the key responsibilities of the Director of Engagement Strategy at Visa?

As the Director of Engagement Strategy at Visa, your key responsibilities include evaluating Visa's engagements with ecosystem partners, refining the value proposition, developing communication strategies for enhancing ERP security, and engaging with stakeholders to adapt to changing landscapes.