Director, Revenue and Billing Systems - job 14 of 20

The Director, Revenue and Billing Systems at Visa is tasked with leading major initiatives in the revenue space for Finance, translating the finance vision into a technology architecture. This includes developing requirements for finance revenue systems, managing delivery in partnership with IT, and conducting user acceptance testing. The role also involves strategic thinking, managing projects in an agile environment, and working collaboratively across different business units.

To be successful as the Director, Revenue and Billing Systems at Visa, candidates should bring a proven track record of overseeing complex global transformations, along with strategic forwarding thinking abilities. Experience working in a matrixed environment without direct authority is vital, as is proficiency with agile project management tools like Jira. Strong collaboration and communication skills are essential for this role.

The Director, Revenue and Billing Systems position at Visa is a hybrid role. This means you will alternate work between the office in Foster City and remote settings. It is expected that hybrid employees will spend 2-3 set days a week in the office, balancing in-person collaboration with flexible remote work.

The Finance Systems Strategy team at Visa plays a critical role in enhancing the technology and tools that support Finance operations. As the Director, Revenue and Billing Systems, you'll lead initiatives that directly align with this strategy, ensuring that finance technology not only meets current demands but also anticipates future needs, fostering long-term growth and efficiency.

In the role of Director, Revenue and Billing Systems at Visa, you'll utilize Jira for managing work in an agile environment. This tool is essential for providing accurate updates to leadership, identifying risks and issues, and coordinating mitigation plans to ensure project success in the finance domain.

When answering, focus on specific projects you have led, the challenges you faced, and how you overcame them. Highlight your ability to create a strategic vision and implement it effectively within a team or across departments.

Discuss your approach to building relationships, leveraging your expertise, and using data to influence stakeholders. Share examples where clear communication and collaboration led to successful project outcomes.

Explain your understanding of agile methodologies and how you've applied them in past roles. Emphasize your ability to adapt quickly to change, prioritize tasks, and facilitate regular updates with team members.

Provide an example of a time you managed conflicting priorities, illustrating your negotiation and prioritization skills. Discuss how you ensured all parties understood the rationale behind final decisions.

Talk about key performance indicators (KPIs) you've used in previous roles, such as user adoption rates, system uptime, and efficiency improvements. Explain how you collect this data and report results back to leadership.

Be prepared to detail a specific instance where you faced challenges during user acceptance testing. Focus on your problem-solving skills, how you communicated with stakeholders, and the steps you took to resolve the issues.

Share the resources you use, such as industry publications, networking events, online courses, or forums. Demonstrate your commitment to continuous learning and staying ahead in the finance technology field.

Discuss potential challenges like regulatory changes, technological advancements, or shifts in business environments. Frame your answer around proactive strategies to address or adapt to these challenges.

Use this opportunity to showcase a measurable improvement initiative from your past experience. Be specific about your role, the process implemented, and the impact it had on the finance organization.

Talk about your prioritization strategies, such as using a matrix to assess urgency and importance or reflecting on business impact. Provide a real-life example when this method helped you succeed.