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Director, Risk Business Partner, Issuing Solutions - job 31 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$155000 / YEARLY (est.)
min
max
$130000K
$180000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

At Visa, we’re all about connecting the world to the latest innovations in payment solutions, and we’re looking for a passionate and skilled Director, Risk Business Partner for Issuing Solutions in San Francisco. Picture yourself playing a pivotal role in our Product and Payment Services Risk organization, where you’ll focus on enhancing risk management capabilities and developing strategies that align with Visa’s overall goals. This isn't just about checks and balances; it's about fostering a culture of proactive risk management throughout the organization. As the Director, you'll lead a team to identify, assess, and monitor potential risks while ensuring that our risk profiles are maintained at optimal levels, especially in all areas related to Issuing Solutions including Pismo. You'll team up with cross-functional partners, including Client Services and Technology, to create best practices in lifecycle risk management. Moreover, your expertise will guide executive management in making informed risk decisions, enabling Visa to continue being an industry leader. Your ability to communicate effectively and foster strong relationships will be key in rolling out essential control programs and ensuring compliance with Visa’s Risk Management Frameworks. You’ll be the catalyst for change, ensuring that our risk management culture evolves alongside our innovative spirit. Are you a change agent who thrives on collaboration? If so, we want you to lead us in shaping the future of payments while protecting Visa’s global enterprise!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the responsibilities of a Director, Risk Business Partner at Visa?

The Director, Risk Business Partner, Issuing Solutions at Visa has a diverse range of responsibilities that include managing and improving the risk management capability, overseeing the risk profile of Issuing Solutions, and collaborating closely with product teams to enhance risk management practices. This role involves engaging with senior management to communicate key risks, driving compliance with risk programs, and ensuring effective controls are in place to mitigate risks and protect the business.

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What skills and qualifications are required for the Director, Risk Business Partner at Visa?

Candidates for the Director, Risk Business Partner position at Visa should possess an in-depth understanding of the payments industry, significant experience in risk assessment, and excellent leadership skills. A strong background in risk management frameworks and compliance is essential, along with the ability to work collaboratively across diverse teams. Effective communication and a strategic mindset are also key attributes that will lead to success in this role.

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How does the Director, Risk Business Partner contribute to Visa’s success?

The Director, Risk Business Partner at Visa plays a critical role in guarding the enterprise against potential risks and enhancing the efficiency of risk management practices. By aggregating and communicating the main risks to leadership, the RBP helps steer the organization toward informed decision-making. This role also fosters a culture of risk awareness across various business units, which ultimately contributes to Visa's long-term success and stability in the market.

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What does a typical day look like for a Director, Risk Business Partner at Visa?

A typical day for a Director, Risk Business Partner at Visa might include meeting with cross-functional partners to review risk management initiatives, analyzing risk data and compiling reports for senior management, and conducting training sessions to cultivate a risk management culture in the organization. The director also regularly collaborates with teams across Visa to ensure that risk controls are being effectively implemented and monitored.

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What is the work environment like for the Director, Risk Business Partner at Visa?

The work environment for the Director, Risk Business Partner, Issuing Solutions at Visa is dynamic and collaborative, with a blend of remote and in-office work. The role requires engagement with teams across different functions and locations, promoting a culture of teamwork and open communication. Visa emphasizes a flexible working arrangement, allowing for a hybrid model that supports both productivity and work-life balance.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management in the payments industry?

When answering this question, be sure to highlight your relevant experience in the payments sector, focusing on specific instances where you've successfully identified and mitigated risks. Discuss the frameworks and programs you've used, and share examples that demonstrate your ability to make impactful decisions.

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How do you prioritize risks when working with multiple business units?

In your response, showcase your analytical skills and explain your approach to risk prioritization. Discuss how you would assess the impact and likelihood of different risks, and share any tools or methodologies you utilize to make informed decisions.

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What strategies do you use to foster a culture of risk management within an organization?

To effectively answer this question, share specific initiatives you have led or participated in to promote risk awareness. This could include training programs, workshops, or collaborative projects that align teams with risk management goals.

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Describe a challenging risk management situation you faced and how you handled it.

This is your chance to tell a compelling story about your experience. Discuss the context, the specific challenges you faced, and the steps you took to address the situation. Highlight the outcomes and what you learned from the experience.

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How do you stay updated on the latest regulations and compliance issues affecting the payments industry?

Your answer should reflect your commitment to continuous learning. You might mention subscriptions to industry publications, participation in professional organizations, or networking with peers to maintain your knowledge on compliance matters.

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What role does communication play in risk management, according to you?

Here, emphasize the importance of clear communication in risk management. Discuss how effective communication can facilitate better understanding, decision-making, and collaboration across teams, leading to enhanced risk mitigation efforts.

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How would you approach building a strong relationship with senior management as the Director, Risk Business Partner?

In your response, underscore the importance of building trust and credibility. Explain how you would strategically communicate risk insights, align with business objectives, and involve senior management in key risk discussions.

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What methods do you employ to assess and monitor risk across various business initiatives?

Discuss your approach to risk evaluation and monitoring, mentioning specific metrics or frameworks you leverage. Highlight your analytical skills and tools that help you maintain an overview of risk profiles.

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How do you ensure compliance with Visa’s Risk Management Frameworks?

Detail your understanding of risk management frameworks and your practical experience implementing them. Share strategies you have used to ensure adherence, including team training, audits, and process improvements.

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What do you think are the key attributes of a successful Risk Business Partner?

Reflect on the essential qualities for this role, such as leadership, strategic thinking, effective communication, and a strong understanding of the payments industry. Articulate how these traits help a Risk Business Partner succeed in their responsibilities.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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