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Director, Risk Business Partner, Issuing Solutions - job 14 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$155000 / YEARLY (est.)
min
max
$130000K
$180000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

As the Director, Risk Business Partner for Issuing Solutions at Visa, based in the vibrant city of San Francisco, you’ll take the helm of risk management across key product areas like Pismo. This exciting role involves collaborating closely with product teams to enhance risk management capabilities while ensuring that our strategies align seamlessly with Visa's overarching goals. Leading a small but dynamic team, you will play a pivotal role in embedding risk management within various business units, empowering them to identify, assess, and monitor potential risks effectively. Your expertise will allow you to aggregate vital risk information and communicate these insights to Visa’s Senior Management, making you a trusted advisor in strategic risk decision-making. Moreover, you’ll be charged with fostering a risk-aware culture throughout the organization, conducting assessments on compliance with risk programs and managing change initiatives that bolster our operational resilience. The dynamic nature of the payments industry means that your strategic insight will be critical in mitigating risks, keeping the enterprise strong, and ensuring our commitment to excellence in risk management. If you're driven to make a tangible impact in a world-leading company while working with cross-functional teams, this role could be the perfect next step in your career journey!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the main responsibilities of a Director, Risk Business Partner at Visa?

The Director, Risk Business Partner at Visa is primarily responsible for enhancing risk management capabilities within Issuing Solutions. This role involves managing risk across various teams, developing partnerships to instill risk management practices, monitoring key risks, and ensuring compliance with risk programs.

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What qualifications are required for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner role at Visa should possess substantial experience in risk management, particularly within the payments industry. A strategic understanding of business environments and demonstrated leadership capabilities are essential, along with the ability to work collaboratively with diverse teams.

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How does the Director, Risk Business Partner contribute to risk mitigation at Visa?

The Director, Risk Business Partner plays a vital role by driving the identification and management of risks within Issuing Solutions. This includes developing oversight measures, ensuring adherence to Visa’s risk appetite, and making recommendations to reduce risk exposure through effective collaboration with business units.

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What is the importance of collaboration in the Director, Risk Business Partner role at Visa?

Collaboration is critical for the Director, Risk Business Partner at Visa as it involves working closely with cross-functional teams such as Finance, Legal, and Technology. This teamwork ensures a comprehensive approach to risk management, fostering a cohesive risk-aware culture across the organization.

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What can candidates expect in terms of flexibility for the Director, Risk Business Partner position at Visa?

The Director, Risk Business Partner position at Visa offers a hybrid work model. Days in-office will be determined by the hiring manager, providing candidates with a blend of remote and on-site flexibility that supports work-life balance.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
How do you assess and prioritize risks in your current role?

In assessing and prioritizing risks, I utilize a framework that considers both quantitative and qualitative factors. This includes evaluating likelihood and impact, engaging with stakeholders for insight, and regularly updating risk profiles to reflect current conditions.

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Can you describe a time when you successfully mitigated a significant risk?

In my previous position, I identified a substantial operational risk that could have impacted service delivery. I led a cross-functional team to develop and implement controls that not only mitigated the risk but improved overall efficiency, showcasing my ability to drive impactful change.

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What techniques do you use to communicate complex risk data to senior management?

I often use visualization tools and concise summaries to distill complex risk data into straightforward insights. By tailoring my communication style to the audience, I ensure clarity and facilitate informed decision-making.

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How do you foster a risk-aware culture within a team?

To foster a risk-aware culture, I prioritize education and open communication. I encourage team members to share concerns, provide training on risk management practices, and recognize those who exemplify risk-awareness through their actions.

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What steps would you take to improve existing risk management practices?

Improving risk management practices involves thorough assessments of current protocols, soliciting feedback from teams, and integrating new technologies. I focus on creating a feedback loop where best practices are shared and adapted in real-time to enhance effectiveness.

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How do you stay current with industry trends and regulatory requirements?

I consistently engage with industry publications, attend webinars, and participate in professional networks. This commitment allows me to stay informed about trends and regulatory changes that could impact risk management strategies.

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How do you evaluate the effectiveness of risk management initiatives?

To evaluate effectiveness, I set clear metrics and use data analytics to measure outcomes. Regular reviews and audits help ensure that initiatives are yielding the desired results and allow for continuous improvement.

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What is your approach to dealing with resistance to risk management protocols?

I approach resistance by first understanding the concerns of stakeholders and addressing their issues directly. Building rapport and demonstrating the benefits of risk management fosters cooperation and encourages adherence.

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Describe how you would lead a cross-functional team in a risk assessment project.

Leading a cross-functional team starts with establishing clear objectives and roles. I focus on fostering communication, ensuring every team member's expertise is leveraged, and conducting regular check-ins to keep the project on track. This collaborative approach promotes ownership of risk assessment outcomes.

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What do you see as the biggest challenge in risk management today?

The biggest challenge in risk management today is the rapidly evolving landscape of technology and regulation. Cybersecurity threats and compliance requirements are continuously changing, requiring ongoing adaptation and proactive strategies to manage these risks effectively.

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Visa seeks a Risk Business Partner to lead risk management initiatives and drive operational excellence within its Value Added Services division in a hybrid work environment.

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11717 jobs
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DATE POSTED
April 3, 2025

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