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Director, Risk Business Partner, Issuing Solutions - job 7 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

At Visa, we're shaping the future of payments, and we're looking for a Director, Risk Business Partner, Issuing Solutions to join our vibrant team in sunny San Francisco! In this pivotal role, you'll be managing and enhancing our Issuing Solutions risk management capabilities. As part of the Product and Payment Services Risk (PPSR) organization, you'll work closely with various product teams to mature risk management across the first line of defense while also overseeing a direct report. You’ll be a crucial point of contact for identifying and assessing risks across multiple teams, effectively communicating these risks to our Senior Management. Your insights will lead to actionable recommendations that not only drive risk mitigation but also enhance our overall business strategy. You’ll build strong partnerships with cross-functional teams, including Client Services, Finance, and Technology, ensuring everyone is aligned with Visa’s Risk Management Framework. This is more than just a risk management position; it’s an opportunity to be viewed as a trusted advisor and a change agent within the organization. With your strategic understanding of the payments industry, you’ll help make key risk decisions while fostering a culture of risk awareness across Visa. As you work alongside a geographically diverse team, your efforts will ultimately contribute to protecting the enterprise and ensuring our objectives align with Visa’s risk appetite. If you’re ready to lead this charge, we’d love to hear from you and discuss how you can make a meaningful impact at Visa!

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the responsibilities of the Director, Risk Business Partner, Issuing Solutions at Visa?

The Director, Risk Business Partner, Issuing Solutions at Visa is responsible for managing and continuously improving the risk management capabilities of Issuing Solutions. This includes working with product teams, overseeing risk management initiatives, and effectively communicating main risks to Senior Management. The role involves leading a team, driving compliance with risk programs, and maintaining partnerships with cross-functional teams to instill a strong risk management culture.

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What qualifications are needed for the Director, Risk Business Partner, Issuing Solutions position at Visa?

Candidates for the Director, Risk Business Partner, Issuing Solutions role at Visa should possess a strategic and practical understanding of the payments industry, along with demonstrated experience in assessing risks related to business strategies. Strong communication skills, experience in risk management frameworks, and the ability to collaborate with diverse teams are essential qualifications for this pivotal position.

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How does the Director, Risk Business Partner, Issuing Solutions contribute to risk mitigation at Visa?

The Director, Risk Business Partner, Issuing Solutions plays a crucial role in risk mitigation by providing oversight and guidance to first line business functions. By identifying risks and instilling effective controls, the Director works to reduce risk exposure while ensuring alignment with Visa's risk appetite, thereby supporting the overall security and integrity of Visa's operations.

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What does it mean to be a trusted advisor in the Director, Risk Business Partner, Issuing Solutions role at Visa?

Being a trusted advisor in the Director, Risk Business Partner, Issuing Solutions role at Visa means that you will be consulted by executive management on key risk decisions. It involves leveraging your expertise and collaborating with other risk management teams and business functions to offer sound recommendations that drive risk mitigation strategies and reinforce the company’s overall objectives.

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What are the expected outcomes of the Director, Risk Business Partner, Issuing Solutions position at Visa?

The expected outcomes of the Director, Risk Business Partner, Issuing Solutions position at Visa include improved risk management capabilities across Issuing Solutions, increased collaboration among cross-functional teams, and the successful implementation of compliance with key risk programs. Ultimately, these outcomes contribute to a stronger risk-aware culture and improved organizational stability.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
Can you describe your experience with risk management frameworks?

When answering this question, emphasize your familiarity with various risk management frameworks you've worked with, such as NBIA, RCSA, and TLMP. Provide specific examples of how you’ve applied these frameworks in previous roles, detailing any improvements you’ve made to risk management practices.

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How do you prioritize risks associated with business imperatives?

To effectively answer this question, discuss your approach to risk assessment and prioritization. Explain how you analyze both quantitative and qualitative data to identify high-impact risks and how you align those priorities with business objectives to inform strategic decisions.

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What steps do you take to ensure effective communication of risks to senior management?

Highlight your strategies for clear and effective communication, such as creating comprehensive risk reports and presentations tailored to senior management’s interests. Your answer should also explain how you keep stakeholders informed of risk developments and engage them in the risk management process.

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Describe a time you successfully implemented a change initiative related to risk management.

Use this opportunity to present a specific example of a change initiative you led, focusing on the objectives, challenges faced, and the positive impact your efforts had on risk management within the organization. This shows your ability to drive change effectively.

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How do you foster a risk management culture within an organization?

Discuss your experience in educating and engaging teams about risk management practices. You might mention training programs you’ve developed, how you empower Risk Champions within teams, and your overall strategy for embedding good risk practices into the organization’s culture.

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What metrics do you find most useful in measuring the effectiveness of risk management?

Explain which metrics you've used in the past, such as risk register updates, incident reporting rates, or audits performed. Highlight how you analyze these metrics for patterns to facilitate proactive risk management strategies, demonstrating your analytical skills.

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How would you support business functions in risk mitigation strategies?

Your response should reflect your collaborative nature. Talk about how you would work alongside business functions to identify risks, educate on mitigation techniques, and champion the implementation of effective controls to ensure their alignment with Visa’s risk appetite.

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What challenges do you foresee in the risk management landscape for the payments industry?

Address potential industry challenges such as evolving regulatory requirements, cyber threats, and changing consumer behaviors. Explain how you would strategize to mitigate these challenges, showcasing your foresight and adaptability in the risk management domain.

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How do you ensure compliance with risk programs?

Discuss your experience in developing compliance monitoring systems and how you partner with stakeholders to ensure adherence to risk programs. Share examples of how you’ve stayed updated on changes in regulations and adapted your teams accordingly.

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Why do you want to work as the Director, Risk Business Partner for Issuing Solutions at Visa?

Articulate your passion for the payments industry and risk management, emphasizing what attracts you to Visa specifically. Leverage your understanding of Visa’s mission and how you can contribute to their strategic objectives, highlighting your enthusiasm for making an impact.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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