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Director, Visa Consulting and Analytics, Tech Advisory Practice - job 3 of 20

Visa Consulting and Analytics, VCA, is the externally facing strategy consulting group of Visa.  We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance.  Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

As the Director, VCA, Tech Advisory Practice, you will be the General Manager responsible for growing a critical pillar focused on Technology Strategy and Implementation.  Technology Strategy enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long term success.  Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the dev teams needed to bring their vision to life. 

You will be ultimately responsible for achieving quarterly and annual revenue targets.  You will ideate, develop, price, sell, and oversee the delivery of technology strategy and technology implementation services.  You are a natural in front of clients, including SVP plus leadership stakeholders, and can use that skill set to tailor new and existing services to meet their needs.  You are excited by the prospect of measuring your success through attainment of revenue growth targets.  You are sufficiently expert conversant in technical architecture, ideally within the context of banking and payments, to scope development efforts effectively with dev resources.

The successful candidate will be a seasoned consultant, entrepreneur, and general manager specialist who can partner across Visa client types.  The role will identify common client needs, develop offerings that leverage Visa extensive capabilities, subject matter expertise, and third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery.  The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions.  This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, and ultimately close the sale.  The team member will be able to flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud and risk.     

For clarity, this leader will not be involved in the day to day of tech dev with clients.  Rather, this leader will engage at more of an executive steering committee level to ensure that delivery teams are scoped appropriately and are delivering against client goals and objectives, making any necessary course corrections.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$150000 / YEARLY (est.)
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$180000K

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What You Should Know About Director, Visa Consulting and Analytics, Tech Advisory Practice , Visa

Join Visa as the Director of Visa Consulting and Analytics within our Tech Advisory Practice in sunny Miami, where you’ll lead a dynamic team focused on Technology Strategy and Implementation. At Visa, we pride ourselves on our expertise in strategy consulting and data analytics, crafting tailored recommendations that elevate client performance across the payment card industry. Your role as Director will be pivotal in assessing clients' technical architectures, helping them envision their future landscapes, and guiding them through a clear roadmap to success. With your entrepreneurial spirit and consultancy background, you’ll ideate, develop, price, sell, and oversee the delivery of our technology services. You're not only a natural in front of clients, including SVP-level stakeholders, but also passionate about driving revenue growth through innovative solutions. Your extensive knowledge in technical architecture, particularly in banking and payments, will empower you to align development efforts with client visions. Collaboration is key in this role, as you'll work with both internal and external partners, customizing our offerings based on client feedback, and ultimately closing the sale. Plus, in this hybrid position, you can enjoy flexibility while continuously driving our mission to deliver exceptional value to our clients. If you’re ready to take on this executive-level challenge with Visa, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Visa Consulting and Analytics, Tech Advisory Practice Role at Visa
What are the key responsibilities of the Director, Visa Consulting and Analytics at Visa?

As the Director of Visa Consulting and Analytics at Visa, you'll be responsible for leading technology strategy and implementation services. This includes assessing clients' current technical architecture, formulating future strategies, overseeing service delivery, achieving revenue targets, and collaborating with internal and external partners to tailor solutions that meet client needs.

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What qualifications are required for the role of Director, Visa Consulting and Analytics at Visa?

To excel in the Director position at Visa, candidates should have a strong background in consulting, a deep understanding of technical architecture, particularly within banking and payments, and an ability to manage client relationships at an executive level. Experience in growing revenue and crafting tailored service offerings is essential.

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How does the Director, Visa Consulting and Analytics contribute to client success?

The Director, Visa Consulting and Analytics plays a crucial role in client success by developing tailored technology strategies, guiding implementation efforts, and ensuring alignment with client goals. By leveraging Visa's extensive capabilities and industry insights, you will foster long-term partnerships that help clients navigate their technology landscapes effectively.

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What is the work environment like for the Director, Visa Consulting and Analytics role?

The Director role at Visa offers a hybrid work environment, allowing for flexibility between remote and in-office work. You’ll engage with a diverse team while interacting with high-level clients, providing a dynamic and collaborative atmosphere that fosters innovation and excellence in service delivery.

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What strategies will I be responsible for as Director, Visa Consulting and Analytics?

As the Director of Visa Consulting and Analytics, you will be responsible for creating and implementing technology strategies that not only assess current systems but also envision future growth. You will oversee the customization of service offerings and ensure their delivery aligns with market demands, all while driving revenue growth for Visa.

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Common Interview Questions for Director, Visa Consulting and Analytics, Tech Advisory Practice
Can you describe your experience with technology strategy in the payments industry?

Highlight specific examples of how you've influenced technology strategy in your previous roles, focusing on the impact of your decisions on client success and revenue growth, especially within the payments or banking sector.

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How do you approach client relationships at an executive level?

Discuss your strategies for building strong relationships with high-level stakeholders, including how you tailor your communication and adapt to diverse client needs while successfully closing deals.

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What key metrics do you consider when assessing technology implementation success?

Explain the metrics you use to measure success, highlighting how you've utilized these insights to organically improve strategies and deliverables in the past, thus driving client satisfaction.

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How do you prioritize between competing client demands?

Share methods you apply to assess priorities, considering factors like urgency, potential impact on revenue, and alignment with long-term strategies, ensuring you can meet the needs of multiple clients simultaneously.

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Can you give an example of a successful technology project you led?

Provide a detailed account of a specific project where you successfully led a technology initiative. Focus on your role, challenges faced, and how your leadership contributed to delivering outcomes that exceeded client expectations.

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What strategies would you use to innovate service offerings at Visa?

Discuss your approach to fostering innovation, considering market trends, client feedback, and internal capabilities. Cite specific examples where you’ve adapted or created new services that achieved significant success.

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How do you measure your success in a role like this?

Outline your approach to setting and reviewing your KPIs. Emphasize the importance of client satisfaction and revenue growth as critical indicators of success in the Director role at Visa.

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What are the biggest challenges you foresee in this position?

Identify potential challenges in the industry or market and outline how you would strategically address these issues, focusing on adaptability and proactive problem-solving as essential skills.

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How would you ensure internal teams align with client expectations?

Discuss your communication strategies and structured processes for ensuring alignment, fostering collaboration, and maintaining visibility throughout project timelines to meet client expectations effectively.

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What do you know about Visa's Consultancy practice and its competitive edge?

Share insights about Visa's consultancy offerings, its unique value propositions, and how you believe your expertise can enhance and contribute to Visa’s competitive edge in the consulting space.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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