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Director, Workplace Technology Cloud Engineering - job 13 of 21

Job Summary: As the Director of Cloud Engineering, you will lead and manage resources responsible for delivering advanced cloud solutions across Visa’s Workplace Technology, including Microsoft 365, Azure, and associated hybrid environments. You will Lead cloud strategy and implementation, focusing on emerging SaaS technologies, Cybersecurity, Compliance, and User Experience.  In addition, you will oversee various cloud engineering projects to ensure seamless integration, migration, governance, and automation across our cloud services.

Key Responsibilities:

Leadership & Management:

  • Lead a team of cloud engineers and architects in developing and deploying cloud solutions.
  • Manage resource allocation, project timelines, and ensure the delivery of high-quality results.
  • Foster a collaborative team environment that encourages innovation and continuous improvement.
  • Guide and mentor team members in setting and achieving their annual Objectives and Key Results (OKRs), ensuring alignment with organizational goals and fostering professional growth.

Cloud Solutions and Migrations

  • Oversee the implementation and support of Microsoft 365 employee productivity, AI, and collaboration suites.
  • Manage Identity Synchronization, Federation, and Authentication (SSO) across Microsoft Azure solutions.
  • Ensure a robust Cloud Connect on-premises architecture for hybrid scenarios, including identities, messaging, and authentication.
  • Oversee Global Enterprise Azure and Microsoft 365 Cloud Solutions, emphasizing Identity & Access Management, Identity Federation, and Hybrid Architecture.
  • Manage Microsoft tenants and vendor relationships.
  • Utilize BitTitan Corporate Cloud Migration tool for seamless Microsoft 365 tenant migrations, particularly for mergers and acquisitions.
  • Ensure minimal disruption and downtime during migrations, maintaining data integrity and security.
  • Orchestrate Virtual Machine Lifecycle Automation to streamline provisioning and management across multi-cloud environments.

Data Protection & Governance:

  • Implement Microsoft Purview solutions to govern, protect, and manage data across on-premises, multi-cloud, and SaaS environments.
  • Develop and maintain a Cloud Cybersecurity framework in compliance with major regulatory standards (PCI, FFIEC, GDPR, CCPA, SOX).

Office 365 Hybrid Infrastructure:

  • Support and maintain Microsoft 365 on-premises hybrid server infrastructure, including Active Directory Federation Services (AD FS), Web Application Proxy (WAP), Microsoft Entra Connect, and Exchange Hybrid WAP.
  • Ensure seamless integration and communication between on-premises and cloud environments.

Microsoft Enterprise License Agreement Interface:

  • Engage with Customer Success Account Managers to ensure that Visa’s needs are met across service management, contract credits, and resourcing.

AI & Automation:

  • Deliver major productivity and automation improvements among the team.
  • Enable the enterprise for AI success through platforms and services.

Collaboration & Communication:

  • Collaborate with cross-functional teams, including IT, Cybersecurity, compliance, and business units to align cloud strategies with organizational goals.
  • Communicate status, risks, and opportunities to senior leadership and stakeholders.

 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$175000 / YEARLY (est.)
min
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$150000K
$200000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Workplace Technology Cloud Engineering, Visa

Are you ready to lead innovation at the intersection of technology and workplace solutions? As the Director of Cloud Engineering at Visa in vibrant Austin, you'll play a pivotal role in shaping the future of our Workplace Technology. This exciting opportunity places you at the helm of a talented team dedicated to delivering top-notch cloud solutions, focusing on platforms like Microsoft 365 and Azure. You'll spearhead our cloud strategy while diving into emerging SaaS technologies, ensuring robust cybersecurity, and enhancing user experience. Your responsibilities will range from overseeing cloud engineering projects to facilitating seamless integrations and migrations across our diverse infrastructure. You'll foster a collaborative environment, guiding and mentoring your team to achieve their annual OKRs while paving the way for professional growth. Imagine implementing cutting-edge solutions while interacting with cross-functional teams to align cloud strategies with organizational goals. You'll champion data protection and governance and drive automation to bolster productivity across the enterprise. If you're someone who loves to tackle challenges, innovate solutions, and communicate effectively with senior leadership, then this position is perfect for you. Join us at Visa, where your expertise will dramatically influence not just our infrastructure but also the overall user experience across various departments.

Frequently Asked Questions (FAQs) for Director, Workplace Technology Cloud Engineering Role at Visa
What are the primary responsibilities of the Director, Workplace Technology Cloud Engineering at Visa?

As the Director of Cloud Engineering at Visa, you will lead a team focused on delivering cloud solutions, manage resource allocation, and oversee various cloud projects. Your responsibilities will include fostering a collaborative environment, guiding team members towards achieving their goals, and ensuring compliance with cybersecurity protocols. You'll also manage the implementation of Microsoft 365 and support hybrid architectures while maintaining data integrity and security throughout migrations.

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What qualifications are required for the Director, Workplace Technology Cloud Engineering position at Visa?

To excel as the Director of Cloud Engineering at Visa, candidates should possess a strong background in cloud technologies, particularly with platforms like Microsoft 365 and Azure. Leadership experience in managing cloud engineering teams, coupled with knowledge of cybersecurity compliance and AI solutions, is essential. A degree in Computer Science or a related field, along with relevant certifications in cloud technologies, will enhance your candidacy.

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How does the Director of Cloud Engineering at Visa contribute to AI and automation?

The Director, Workplace Technology Cloud Engineering at Visa will play a crucial role in advancing automation and AI initiatives. By overseeing the implementation of productivity improvements and enabling AI success through platforms and services, you'll help streamline operations and enhance the overall cloud experience for users. Collaborating with various teams will allow you to identify opportunities where AI can drive significant value.

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What is the hybrid work environment like for the Director of Cloud Engineering at Visa?

The role of Director, Workplace Technology Cloud Engineering at Visa is designed for a hybrid work model. This means you'll have the flexibility to work both remotely and in-office, with the expectation of in-office days communicated by your Hiring Manager. This setup fosters collaboration while supporting work-life balance, making it easier to engage with teams and drive projects forward effectively.

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What tools and methodologies are employed in the Director, Workplace Technology Cloud Engineering role at Visa?

In the position of Director, Workplace Technology Cloud Engineering at Visa, you will utilize a variety of tools and methodologies, including BitTitan for cloud migrations and Microsoft Purview for data governance. Additionally, the role involves leveraging cloud management best practices, as well as agile methodologies to ensure efficient project execution. Keeping abreast of emerging SaaS technologies and cybersecurity protocols will also be critical to your success.

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Common Interview Questions for Director, Workplace Technology Cloud Engineering
Can you describe your experience with Microsoft 365 and Azure cloud solutions?

When answering this question, highlight specific projects where you implemented or managed Microsoft 365 or Azure solutions, focusing on your role, the challenges faced, and the outcomes achieved. Showcase your understanding of the platforms and any innovative solutions you brought to enhance user productivity and security.

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How do you manage resource allocation and project timelines?

Discuss your approach to resource management, emphasizing tools or methodologies you use to track project timelines. Provide examples of how you've successfully allocated resources to meet project deadlines while ensuring quality delivery, illustrating your leadership and organizational skills.

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What strategies do you employ to foster a collaborative team environment?

Share specific techniques you’ve successfully implemented for collaboration, such as regular team meetings, feedback sessions, or using collaborative tools like Microsoft Teams. Emphasize your belief in fostering open communication and trust within the team to drive innovation and engagement.

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Can you explain your approach to data protection and governance?

Provide insights on frameworks or practices you've implemented for data protection. Describe how you ensure compliance with regulatory standards and address security challenges. Show your understanding of data governance solutions, ideally mentioning experiences with Microsoft Purview or similar tools.

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What is your experience with cloud migrations, particularly during mergers and acquisitions?

Discuss your hands-on experience in managing cloud migrations, especially in complex scenarios like mergers and acquisitions. Highlight specific challenges you faced, the strategies you employed to maintain data integrity and minimize downtime, and how you engaged with stakeholders to align objectives.

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How do you keep up with emerging trends in cloud technology?

Talk about your methods for staying informed about cloud technology trends, such as attending webinars, participating in professional networks, and following industry publications. Explain how you apply this knowledge to stay ahead in your role and drive innovation within your team.

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Describe a time when you had to communicate effectively with senior leadership.

Use the STAR method (Situation, Task, Action, Result) to describe an instance where you effectively communicated crucial updates or addressed challenges with senior leadership. The focus should be on your communication skills, ability to present data clearly, and how you handled feedback.

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What role does cybersecurity play in cloud engineering?

Highlight the importance of cybersecurity in cloud engineering by discussing how you integrate security measures from the design phase through implementation. Reference specific frameworks or protocols you've worked with and provide examples of how you've successfully managed cybersecurity risks.

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How do you ensure alignment between cloud strategies and organizational goals?

Explain your approach to aligning cloud strategies with organizational goals, which may involve collaborating with various departments. Provide examples of how you've successfully worked with cross-functional teams to define objectives, ensuring that cloud solutions meet broader business needs.

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What is your vision for the future of workplace technology in a cloud-based environment?

Share your long-term vision regarding workplace technology transformation in the cloud, focusing on trends like AI integration, remote work adaptation, and advanced collaboration tools. Encourage discussion on how you would drive that vision forward in your role at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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