Director, Workplace Technology Cloud Engineering - job 7 of 21

The Director of Workplace Technology Cloud Engineering at Visa is responsible for leading and managing a team of cloud engineers and architects. Key responsibilities include overseeing the development and deployment of advanced cloud solutions, managing resource allocation, ensuring project timelines are met, and fostering team collaboration. Additionally, the role involves managing cloud strategic implementations, emphasizing cybersecurity, compliance, and user experience while orchestrating seamless integrations and migrations across various cloud environments.

Candidates for the Director of Cloud Engineering role at Visa should possess extensive experience in cloud engineering and leadership, including a strong understanding of Microsoft 365 and Azure. A background in cybersecurity, data governance, and compliance regulations such as PCI, GDPR is essential. Additionally, strong skills in project management, plus the ability to foster innovation within a team, are critical for success in this role.

Visa emphasizes data protection and governance by implementing solutions like Microsoft Purview to protect and manage data across multiple environments. The Director of Workplace Technology Cloud Engineering will develop a Cloud Cybersecurity framework that complies with regulatory standards such as PCI and GDPR, ensuring that all cloud initiatives meet stringent security and integrity requirements.

The Director of Cloud Engineering at Visa will manage a variety of cloud technologies including Microsoft 365, Azure, and associated hybrid environments. They will oversee cloud solutions implementation, identity synchronization across Azure, and orchestrate various automation processes. This role also involves managing vendor relationships and utilizing tools for seamless migrations, ensuring that Visa leverages the latest cloud innovations.

The Director of Workplace Technology Cloud Engineering role at Visa is hybrid, meaning you will have the flexibility to work both in-office and remotely. The expectation for in-office days will be confirmed by your hiring manager, allowing for a balance between collaborative team efforts and focused individual work time. This flexibility is designed to accommodate a productive work-life balance while ensuring effective project management and communication.

To lead a cloud engineering team effectively, I would focus on fostering a collaborative environment, encouraging open communication, and setting clear project goals aligned with organizational objectives. Implementing regular check-ins and updates would help to ensure that all team members are on track and feel supported in their roles.

Certainly! In my previous role, I managed a large-scale migration to Microsoft Azure. This involved careful planning, stakeholder engagement, and utilizing advanced migration tools to minimize disruption. Our approach ensured that data integrity was maintained and the project timeline was adhered to, resulting in a successful transition that improved operational efficiency.

I stay updated on the latest cloud technology trends by participating in industry webinars, following key influencers on social media, and engaging with professional networks. I also subscribe to leading tech journals and engage in continuous learning through online courses to ensure I am well-informed about innovations and best practices in cloud engineering.

My approach to data protection and compliance involves implementing comprehensive governance frameworks, regular audits, and ensuring adherence to international regulatory standards such as GDPR and PCI. Additionally, I focus on training team members about best practices and leveraging advanced technology solutions to enhance our security posture.

I prioritize tasks by assessing the impact and urgency of each project. Using project management tools to organize projects, I focus on aligning tasks with company goals and deadlines while ensuring that team members have the resources needed to succeed. Regularly reviewing project statuses helps me to adjust priorities when necessary.

I have experience using a variety of tools for cloud resource management, including Azure Management Portal, Terraform for infrastructure as code, and monitoring solutions such as Azure Monitor. These tools have allowed me to streamline operations, automate processes, and ensure optimal performance across cloud environments.

To ensure minimal downtime during cloud migrations, I implement a detailed migration plan that includes thorough testing in a staging environment, phased rollouts, and effective communication with all stakeholders. Utilizing tools like BitTitan for migrations allows for more efficient transitions while closely monitoring for issues that may require immediate attention during the cutover.

I have extensive experience with hybrid cloud architectures, which includes integrating on-premises systems with cloud services. This experience has involved managing identity federation and ensuring smooth communication between clouds using services like Microsoft Entra Connect. I understand the technical and operational challenges and can effectively mitigate associated risks.

In one instance, two team members had differing opinions on the approach to a project. I facilitated a meeting where each could present their perspectives. By encouraging respectful dialogue and focusing on our common goals, we collaboratively arrived at a solution that incorporated the best of both ideas, fostering team unity and improving overall project outcomes.

The future of cloud engineering lies in an increasing emphasis on AI and automation, enhancing efficiencies, and simplifying operations. Additionally, hybrid and multi-cloud strategies will allow companies to leverage the best services across platforms while ensuring robust cybersecurity and data privacy adherence. Embracing these trends will be key to successful cloud transformations moving forward.