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Director, Workplace Technology Cloud Engineering - job 15 of 21

Job Summary: As the Director of Cloud Engineering, you will lead and manage resources responsible for delivering advanced cloud solutions across Visa’s Workplace Technology, including Microsoft 365, Azure, and associated hybrid environments. You will Lead cloud strategy and implementation, focusing on emerging SaaS technologies, Cybersecurity, Compliance, and User Experience.  In addition, you will oversee various cloud engineering projects to ensure seamless integration, migration, governance, and automation across our cloud services.

Key Responsibilities:

Leadership & Management:

  • Lead a team of cloud engineers and architects in developing and deploying cloud solutions.
  • Manage resource allocation, project timelines, and ensure the delivery of high-quality results.
  • Foster a collaborative team environment that encourages innovation and continuous improvement.
  • Guide and mentor team members in setting and achieving their annual Objectives and Key Results (OKRs), ensuring alignment with organizational goals and fostering professional growth.

Cloud Solutions and Migrations

  • Oversee the implementation and support of Microsoft 365 employee productivity, AI, and collaboration suites.
  • Manage Identity Synchronization, Federation, and Authentication (SSO) across Microsoft Azure solutions.
  • Ensure a robust Cloud Connect on-premises architecture for hybrid scenarios, including identities, messaging, and authentication.
  • Oversee Global Enterprise Azure and Microsoft 365 Cloud Solutions, emphasizing Identity & Access Management, Identity Federation, and Hybrid Architecture.
  • Manage Microsoft tenants and vendor relationships.
  • Utilize BitTitan Corporate Cloud Migration tool for seamless Microsoft 365 tenant migrations, particularly for mergers and acquisitions.
  • Ensure minimal disruption and downtime during migrations, maintaining data integrity and security.
  • Orchestrate Virtual Machine Lifecycle Automation to streamline provisioning and management across multi-cloud environments.

Data Protection & Governance:

  • Implement Microsoft Purview solutions to govern, protect, and manage data across on-premises, multi-cloud, and SaaS environments.
  • Develop and maintain a Cloud Cybersecurity framework in compliance with major regulatory standards (PCI, FFIEC, GDPR, CCPA, SOX).

Office 365 Hybrid Infrastructure:

  • Support and maintain Microsoft 365 on-premises hybrid server infrastructure, including Active Directory Federation Services (AD FS), Web Application Proxy (WAP), Microsoft Entra Connect, and Exchange Hybrid WAP.
  • Ensure seamless integration and communication between on-premises and cloud environments.

Microsoft Enterprise License Agreement Interface:

  • Engage with Customer Success Account Managers to ensure that Visa’s needs are met across service management, contract credits, and resourcing.

AI & Automation:

  • Deliver major productivity and automation improvements among the team.
  • Enable the enterprise for AI success through platforms and services.

Collaboration & Communication:

  • Collaborate with cross-functional teams, including IT, Cybersecurity, compliance, and business units to align cloud strategies with organizational goals.
  • Communicate status, risks, and opportunities to senior leadership and stakeholders.

 

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Workplace Technology Cloud Engineering, Visa

As the Director of Workplace Technology Cloud Engineering at Visa in Austin, you're stepping into a pivotal role that challenges you to harness your leadership and technical expertise. This position is all about leading a talented team of cloud engineers and architects as you embark on delivering cutting-edge cloud solutions that enhance user experience and productivity across Microsoft 365, Azure, and hybrid environments. Your mission will be to formulate and execute a visionary cloud strategy, emphasizing emerging SaaS technologies while ensuring compliance and cybersecurity. You’ll have the exciting responsibility of overseeing various cloud projects, including robust migration processes and seamless integrations that maintain data integrity. Plus, managing relationships with vendors and ensuring the efficient operation of identity synchronization, authentication, and enterprise solutions will be key aspects of your role. Collaboration is at the heart of this position. You will work closely with cross-functional teams, ensuring that cloud strategies are aligned with overall organizational objectives and communicating consistently with senior leadership about project statuses, risks, and exciting new opportunities. If you’re passionate about bringing innovation to workplace technology and have a knack for motivating teams to reach their full potential, this could be your perfect next step with Visa in the vibrant city of Austin.

Frequently Asked Questions (FAQs) for Director, Workplace Technology Cloud Engineering Role at Visa
What are the primary responsibilities of the Director, Workplace Technology Cloud Engineering at Visa?

The Director, Workplace Technology Cloud Engineering at Visa is responsible for leading a team of cloud engineers and architects to deliver advanced cloud solutions. Key responsibilities include overseeing Microsoft 365 implementation, managing hybrid architecture, ensuring compliance with regulations, and driving innovation through AI and automation.

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What qualifications are required for the Director, Workplace Technology Cloud Engineering role at Visa?

To qualify for the Director, Workplace Technology Cloud Engineering position at Visa, candidates typically need a strong background in cloud engineering, management experience, and knowledge of Microsoft Azure and Microsoft 365. A degree in Computer Science, Information Technology, or a related field is often required, along with certifications in cloud technologies.

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How does the role of Director, Workplace Technology Cloud Engineering at Visa contribute to organizational success?

The Director, Workplace Technology Cloud Engineering plays a vital role in aligning cloud strategies with Visa's business objectives, enabling productivity and improved collaboration. This position drives technological enhancements and ensures compliance, ultimately contributing to the company's overall success in a competitive landscape.

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What skills are necessary for success as the Director, Workplace Technology Cloud Engineering at Visa?

Success in the position of Director, Workplace Technology Cloud Engineering at Visa requires strong leadership and communication skills, proficiency in cloud technologies, project management capabilities, and an understanding of cybersecurity and compliance standards. A focus on innovation and the ability to foster team collaboration are also crucial.

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What can a candidate expect during the interview process for the Director, Workplace Technology Cloud Engineering position at Visa?

Candidates interviewing for the Director, Workplace Technology Cloud Engineering position at Visa can expect a thorough process that includes technical evaluations, leadership discussions, and situational assessments to gauge their problem-solving abilities. Interviews may also cover specific scenarios related to cloud migration, governance, and team management.

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Common Interview Questions for Director, Workplace Technology Cloud Engineering
Can you describe your experience with cloud migrations, particularly regarding Microsoft 365?

In answering this question, focus on specific migration projects you have managed, detailing your strategy for ensuring minimal disruption and data integrity, particularly during tenant migrations for mergers or acquisitions.

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How do you ensure your team stays updated on emerging cloud technologies?

Highlight your methods for facilitating continuous learning among team members, such as encouraging certifications, attending conferences, or adopting new tools and practices that drive innovation.

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What strategies do you use for managing resource allocation across multiple cloud engineering projects?

Discuss your approach to assessing project complexity, prioritizing tasks, and using project management tools to effectively balance team workloads while ensuring timely delivery of high-quality results.

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Can you share an example of how you've improved cybersecurity in a cloud environment?

Describe a specific situation where you developed or enhanced a cybersecurity framework compliant with major regulatory standards, and mention the measurable impacts of those improvements.

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How do you handle communication with senior leadership regarding project risks?

Explain your approach to proactively identifying risks and communicating them effectively to senior leadership, providing solutions and alternatives to mitigate potential impacts.

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What is your experience with AI and automation in improving workplace productivity?

Share examples of specific AI-driven initiatives you have implemented that resulted in significant productivity enhancements for your team or organization.

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How do you foster innovation within your cloud engineering team?

Discuss techniques you use to encourage creative thinking and collaboration, such as brainstorming sessions, hackathons, or direct support for team members proposing new ideas.

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What techniques do you employ to manage vendor relationships effectively?

Illustrate your approach to creating strong partnerships with vendors, including regular check-ins, contract negotiation, and clearly communicating service expectations.

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How have you dealt with compliance challenges in previous cloud projects?

Provide examples where you navigated complex regulatory requirements, ensuring that your team adhered to compliance while maintaining project timelines.

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What metrics do you use to measure the success of cloud solutions implemented by your team?

Talk about specific KPIs you track, such as uptime, user satisfaction, or cost efficiency, and how these metrics influence future decisions regarding cloud services.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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