Issuing Specialist Seller: National - job 32 of 40

The Issuing Specialist at National is responsible for comprehensively understanding the payments ecosystem and working closely with Tier 1 Issuers. Key responsibilities include actively prospecting for new clients, nurturing relationships with decision-makers, and developing tailor-made sales strategies that align with Visa’s solutions. The role also involves collaborating with cross-functional teams to create impactful proposals and presentations that address client needs.

To be successful as an Issuing Specialist at National, candidates should have significant experience in financial services, particularly with Tier 1 Issuers. A deep understanding of the payment ecosystem, emerging trends, and regulatory issues is essential, alongside excellent communication and negotiation skills. Familiarity with tools like Microsoft Dynamics for tracking sales activities is also a key qualification.

In the Issuing Specialist role at National, collaboration is crucial. You’ll work with various teams, including Generalist Sellers, Sales Operations, Product Management, and Client Services. This cooperative effort ensures that the sales strategies and proposals align with the overall goals of the organization and that client experiences are optimized.

The Issuing Specialist position at National requires moderate to extensive travel, as you'll be attending client meetings, conferences, and partner events. Travel helps foster direct relationships and ensures you understand clients’ needs on the ground, which is pivotal for success in the role.

The Issuing Specialist at National is responsible for developing sales strategies specifically tailored to meet the needs of Issuers. These strategies align with Visa's Purpose and focus on uplifting clients through innovative solutions. The role emphasizes a value-based sales methodology, ensuring that proposed solutions not only meet client needs but also drive Visa's revenue realization.

To identify potential Issuing clients, I conduct thorough market research combined with data analysis to pinpoint high-potential candidates. I also leverage relationships with industry contacts and attend networking events to gain insights into client needs and market trends, which helps in building targeted prospect lists.

Building relationships with decision-makers starts with understanding their unique challenges and priorities. I utilize a consultative approach to engage in meaningful conversations, demonstrating how our solutions can address their needs. Frequent follow-ups and sharing relevant insights strengthen these connections over time.

Ensuring client satisfaction post-sale involves regular check-ins and being proactive in addressing any concerns they may have. I make it a priority to provide ongoing value by sharing industry insights and updates on relevant solutions, ensuring they feel supported and valued throughout our partnership.

In my previous roles, I've been involved in numerous strategic sales planning initiatives. I focus on analyzing market data, understanding client challenges, and developing focused sales strategies that align with business objectives. Collaborating with cross-functional teams ensures these strategies are well-informed and effective.

I recall a particularly challenging sale involving a Tier 1 Issuer facing internal resistance to change. Success came from a combination of thorough market research and engaging presentations that spoke directly to their concerns, demonstrating the long-term benefits of our solutions, along with commitment to ongoing support during implementation.

When faced with objections, I focus on active listening, allowing clients to express their concerns fully. I then address their objections with factual information and relatable case studies, showing how our solutions effectively resolve similar challenges faced by other clients.

My approach to internal collaboration emphasizes open communication and leveraging each team’s strengths. I maintain regular check-ins and updates with colleagues from Sales Operations, Product Management, and Client Services to ensure we're all aligned on strategy and client needs, which ultimately drives better outcomes.

I subscribe to industry publications, attend relevant conferences, and participate in webinars. Additionally, I maintain a network of industry contacts with whom I discuss emerging trends and regulatory changes, ensuring I'm always informed and ready to adapt to the evolving landscape.

I effectively utilize CRM software like Microsoft Dynamics to track sales activities. This includes documenting interactions with clients, logging insights, and analyzing performance metrics against targets. Familiarity with these tools allows me to maintain organized records and streamline my sales efforts.

I prioritize sales leads based on a combination of potential value, urgency, and alignment with our core offerings. This involves assessing each lead's fit within our target market and their readiness to engage, which helps me efficiently allocate my time and resources towards the most promising opportunities.