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Leadership Development Director Visa University - job 8 of 10

With the guidance of the Sr. Director, Leadership Development, you will:

Manage the entire product development life-cycle for leadership development learning products that ensure the organization has the capabilities to compete in the future by:

  • Using human-centered design methodology to discover, synthesize and clearly articulate Visa leaders’ development needs. Translating needs into leadership development solutions in a mix of modalities – inclusive of and not limited to live and asynchronous virtual learning, in-person, social learning and more
  • Using your design expertise and breadth of knowledge of external leadership development resources to design, curate or buy-and customize-for-Visa the most impactful solutions. You will need to be adept both at designing programs yourself as well as providing strategic direction for work done by select external providers and Visa University designers. You will play a key role in scaling leadership development to maximize opportunities for all Visa leaders to benefit from impactful learning opportunities. You will be mindful of using modalities that work most effectively for engaging audiences at different levels of seniority, with an eye to balancing innovative thinking on learning pedagogies with organizational constraints
  • Setting a vision for and using your influencing skills to lead project teams established to ensure the leadership development products you oversee are not only superbly designed but also set up for effective launch and implementation. 

Develop and grow key relationships: 

  • You will skillfully cultivate and grow key internal and external relationships.
  • You will form and engage in productive partnerships with critical internal stakeholders – business leaders, regional heads of learning and People Business Partners– to evangelize the work you do, secure sponsorship and scale it effectively across the organization.
  • You will also leverage and continue to grow your well-established network of external content providers and experts to ensure Visa’s leadership development offerings leverage best-in-class thought leadership.
  • You will be versatile in the work you do in the context of these internal and external relationships, from ensuring buy-in with a senior internal stakeholder, to negotiating a contract with an outside provider and everything in-between.

Improve and Grow Your Portfolio:

  • You will have an opportunity to evolve existing learning solutions and launch new ones.
  • You will leverage your strategic and critical thinking to articulate how the learning solutions you own can evolve into the future. Keeping in mind that the end goal is behavior change and business impact, you will devise strategies to ensure that learning sticks and business impact occurs.
  • You will use your creativity and knowledge of adult learning methodology to design impactful mechanisms for post-program application of program content.
  • You will launch and grow communities of learning to ensure learning occurs beyond the programmatic components.
  • You will leverage the art-science balance to evaluate and constantly improve leadership development at Visa to make it even more impactful for Visa’s leaders, and ultimately for Visa’s business.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leadership Development Director Visa University, Visa

Are you passionate about shaping the leaders of tomorrow? Visa University is looking for a Leadership Development Director to join our dynamic team in Austin! In this exciting role, you'll manage the entire product development life-cycle for innovative leadership development learning products. Collaborating closely with the Sr. Director of Leadership Development, you'll utilize a human-centered design methodology to identify and articulate the development needs of Visa leaders. Your expertise in crafting leadership development solutions across diverse modalities—including live and virtual learning as well as social learning—will be essential to our future success. Your strategic vision will enable effective project launches and implementation while cultivating key relationships within Visa and with external content providers. You'll have the opportunity to evolve existing learning solutions and launch new ones, ensuring that our learning sticks and creates meaningful business impact. By fostering communities of learning and continuously improving our leadership development programs, you'll help maximize the growth potential for our leaders. This hybrid position requires you to balance innovative learning strategies with organizational needs, all while maintaining a supportive and collaborative work environment. Join us at Visa University and make a real difference in the leadership landscape!

Frequently Asked Questions (FAQs) for Leadership Development Director Visa University Role at Visa
What are the responsibilities of a Leadership Development Director at Visa University?

As the Leadership Development Director at Visa University, you will oversee the entire product development life-cycle for leadership training programs, ensuring that they meet the evolving needs of Visa leaders. Your responsibilities will include utilizing human-centered design to articulate development requirements, designing impactful solutions across various learning modalities, and launching these solutions effectively. Additionally, you'll engage with internal stakeholders and external experts to build strong partnerships and enhance the overall leadership development offerings.

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What qualifications are required for the Leadership Development Director role at Visa University?

To qualify for the Leadership Development Director position at Visa University, candidates should possess a strong background in leadership development, including experience in program design and implementation. A degree in a related field, combined with substantial experience in adult learning methodologies and the ability to influence and cultivate relationships at various organizational levels, is essential. Expertise in both live and virtual learning modalities is also crucial to succeed in this hybrid role.

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How does the Leadership Development Director at Visa University collaborate with internal and external stakeholders?

Collaboration is key for the Leadership Development Director at Visa University. You will work closely with business leaders, regional heads of learning, and People Business Partners to ensure alignment and secure sponsorship for leadership initiatives. Additionally, you'll leverage relationships with external content providers to ensure that Visa's leadership development offerings are grounded in best-in-class thought leadership and resource networks. Building these relationships is essential for expanding the reach and impact of leadership development programs.

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What is the impact of the Leadership Development Director's work at Visa University on the organization?

The work of the Leadership Development Director at Visa University is pivotal for fostering a culture of continuous learning and leadership growth within Visa. By developing and implementing effective leadership training programs, you will ensure that leaders across the organization are equipped with the skills and knowledge needed to drive business success. Your efforts in evaluating and improving learning mechanisms will facilitate lasting behavior change, ultimately leading to improved business outcomes and a robust leadership pipeline.

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What makes the Leadership Development Director position at Visa University unique?

The Leadership Development Director position at Visa University is unique due to its blend of strategic oversight and hands-on design within a reputable global organization. The role offers the opportunity to influence leadership development on a large scale, utilizing innovative approaches to adult learning while balancing organizational needs. Additionally, the hybrid work environment allows for flexibility while fostering collaboration with a vibrant team dedicated to leadership excellence.

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Common Interview Questions for Leadership Development Director Visa University
Can you describe your experience with designing leadership development programs?

When answering this question, focus on specific programs you've designed and the methodologies used. Highlight your understanding of adult learning principles and how your programs have led to measurable outcomes and behavior change.

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How do you approach stakeholder engagement for leadership initiatives?

Discuss your strategies for building relationships with both internal and external stakeholders. Emphasize your communication skills, ability to negotiate, and how you gain buy-in for initiatives to ensure successful collaboration.

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What methods do you use to evaluate the impact of leadership training programs?

Outline various evaluation techniques you have employed, such as surveys, feedback loops, and performance metrics. Emphasize the importance of adapting the programs based on this feedback to continuously improve effectiveness.

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How do you blend innovation with organizational constraints in program design?

Demonstrate your ability to think creatively while remaining mindful of resource limitations. Discuss ways you incorporate innovative learning modalities while adhering to the organizational framework, ensuring that solutions are both impactful and feasible.

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Describe a time when you had to lead a team through a challenging project.

Share an example where your leadership made a difference. Focus on your approach to motivating the team, overcoming obstacles, and achieving project goals. Emphasize teamwork, adaptability, and successful communication.

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What is your understanding of human-centered design in leadership development?

Articulate the principles of human-centered design and how they apply to creating effective learning solutions. Include examples of how understanding the audience's needs shaped solutions in past experiences.

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How do you ensure ongoing learning beyond formal training programs?

Discuss strategies you use to foster a culture of continuous learning. Highlight community-building efforts, peer coaching, and the importance of creating a supportive environment that encourages ongoing development.

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Can you give an example of a successful leadership development program you've implemented?

Provide details about the program, including its objectives, design, execution, and the results achieved. Be specific about how you measured success and positively impacted the organization.

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How do you stay current with trends in leadership development?

Explain your methods for continuous learning, such as attending workshops, participating in professional organizations, or networking with other professionals. This demonstrates your commitment to staying at the forefront of leadership development practices.

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What role does feedback play in your leadership development approach?

Emphasize the importance of constructive feedback in shaping programs and fostering growth. Discuss how you've integrated participant feedback into program revisions to enhance relevance and engagement.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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