Manager, People Team Audit & Compliance - job 12 of 20

The Manager, People Team Audit & Compliance at Visa is responsible for overseeing audit and compliance matters within the People Team. This includes acting as a liaison for various functions during audits, supporting compliance with legal requirements, leading risk assessments, and enhancing operational performance through process improvements and automation. Creating and maintaining dashboards to monitor key compliance issues is also a crucial function of this role.

Candidates for the Manager, People Team Audit & Compliance position at Visa should ideally possess strong analytical and project management skills. A background in audit, risk management, or compliance is highly preferred. Experience in fostering cross-functional relationships and a passion for process improvement will also be beneficial. A bachelor's degree in a related field typically complements these skills and experiences.

In the role of Manager, People Team Audit & Compliance at Visa, you will work closely with multiple functions within the People Team and the broader business. This includes collaborating with the Legal team to support compliance matters, coordinating with various departments during audits, and driving initiatives to improve operational processes, which fosters a culture of collaboration and excellence.

The role of Manager, People Team Audit & Compliance at Visa offers a hybrid work model, allowing for flexibility in work location. While specific days in the office will be confirmed by the hiring manager, this arrangement supports work-life balance and the ability to engage with colleagues both virtually and in person, enhancing team dynamics.

Automation plays a significant role in the Manager, People Team Audit & Compliance position at Visa by streamlining processes, ensuring consistency, and improving efficiency in handling audit and compliance matters. By driving automation initiatives, you can significantly reduce manual workloads and focus more on strategic areas that enhance operational excellence.

When approaching risk assessments, I focus on identifying potential risks within processes and controls. I assess their likelihood and impact, prioritize them accordingly, and develop mitigation strategies. Utilizing data and dashboards to track risks helps in ensuring a proactive approach to risk management.

To foster cross-functional relationships, I prioritize open communication, show respect for diverse opinions, and seek to understand the goals of different teams. Regular meetings and collaborative projects help build trust and align objectives, creating a stronger team dynamic.

In my previous roles, I have managed compliance issues by implementing standardized procedures and conducting regular training sessions. Collaborating closely with the legal team ensures that all team members understand compliance requirements and can operate within regulatory frameworks.

One significant process improvement I initiated involved streamlining our reporting requirements. By automating data collection and analysis, we reduced report preparation time by 50%, allowing the team to focus more on strategic insights rather than administrative tasks.

I ensure ongoing operational performance in compliance functions by establishing key performance indicators (KPIs) to monitor compliance activities. Regular reviews and audits help identify areas for improvement, allowing for timely adjustments and continuous enhancement.

Handling an unexpected audit finding requires a calm and methodical approach. I would first gather the necessary information to understand the context and impact of the finding, collaborate with team members to develop a corrective action plan, and communicate transparently with all stakeholders to ensure they are informed.

I utilize various tools for auditing and compliance tracking, including Excel for data manipulation, as well as specialized software for audit management and compliance monitoring. These tools help visualize data and track key metrics effectively.

In my previous role, I led an initiative to automate our compliance documentation processes by employing software that managed necessary approvals and version control. This not only saved time but also reduced errors, leading to greater operational efficiency.

Communication is pivotal in auditing processes as it ensures transparency and understanding among all stakeholders. I emphasize regular updates, clear explanations of audit findings, and maintaining an open dialogue during audits to address concerns promptly.

When facing tight deadlines during audits, I prioritize tasks based on their impact and urgency, delegate responsibilities when necessary, and keep a close line of communication with my team. This allows us to stay organized and work efficiently toward meeting our deadlines.