Manager, Value-Added Services Strategy - job 6 of 20

The Manager, Value-Added Services Strategy is key in guiding the strategic planning process, managing workstreams related to multi-year strategy development, and providing insights into client and leadership forums. You'll work closely with the Value-Added Services leadership team to ensure strategic initiatives align with the company’s mission and growth objectives.

Ideal candidates for the Manager, Value-Added Services Strategy position should possess a strong analytical background and experience in strategic planning or management consulting. Excellent communication skills, the ability to collaborate effectively with various stakeholders, and a proven track record of driving strategic initiatives are crucial for success in this role.

The Manager, Value-Added Services Strategy position is a full-time role based in our San Francisco office, with a hybrid work model. Candidates are expected to work from the office three days a week, fostering collaboration and innovation within the team.

As the Manager, Value-Added Services Strategy, you will lead workstreams focusing on long-range strategy development, portfolio diagnostics, and market and competitive research. You will also support strategic initiatives that have significant implications for our business growth and client engagement.

The Manager, Value-Added Services Strategy ensures effective execution by managing day-to-day project activities, working closely with internal stakeholders, and consistently reporting on progress to senior leadership. This hands-on approach helps pre-empt potential challenges while capitalizing on critical business opportunities.

When prioritizing projects, I consider the strategic goals of the organization, assessing the potential impact of each initiative and aligning them with company objectives. I also factor in deadlines and resource availability to ensure timely delivery of results.

Certainly! In my previous role, I faced a significant market entry challenge. I conducted thorough market research and competitive analysis, devising a comprehensive strategy that not only outlined our positioning but also identified partnerships that enhanced our offering, ultimately leading to successful market penetration.

I prioritize clarity and conciseness in my communication with senior leadership. Using data visualizations and impact metrics helps convey critical insights effectively, and I always welcome feedback for continuous improvement in my messaging.

I engage stakeholders by soliciting their insights and expertise early in the planning process. Regular updates and open forums for discussion ensure their voices are heard, which fosters a collaborative environment and aligns the strategy with diverse perspectives.

In a complex project, I organized a series of stakeholder meetings to gather input, address concerns, and keep everyone aligned. Creating clear communication plans allowed me to manage expectations while ensuring all parties were informed and involved throughout the project lifecycle.

Market research is vital in grounding my strategic recommendations in reality. It provides the necessary context for understanding market trends, consumer behavior, and competitive landscape, allowing me to present well-informed, data-driven strategies to executives.

I would start by conducting a thorough analysis of the target's market position, synergy with our existing services, and financial health. I would evaluate the cultural fit and potential integration challenges, ensuring the acquisition aligns with our long-term strategy and growth objectives.

Ensuring alignment involves maintaining ongoing communication with leadership and stakeholders about the company’s mission and objectives. Regular review meetings and progress reports help keep strategic initiatives on track with organizational goals.

I utilize frameworks and tools for data analysis to identify key patterns and trends. Articulating these insights in a storyboard format ensures they are compelling and clear for decision-makers, facilitating actionable strategies that support our objectives.

Key skills include strong analytical capabilities, exceptional communication, and collaboration skills, along with a strategic mindset. Being adaptable and having high emotional intelligence are also essential for navigating the complexities of stakeholder management and strategic planning.