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Network, Client, Cloud Product Manager - job 4 of 15

Our Workplace Technology services across Network, Client, and Cloud Environments are pivotal in shaping and maintaining the technological infrastructure integral to the efficiency, security, and innovation of our corporate environment.

The Corporate Network, Client Engineering, and Cloud Engineering teams work in concert to deliver best-in-class experiences. The Corporate Network team ensures robust and secure connectivity across the organization by overseeing the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN. The Client Engineering team manages endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while handling technical security requirements for desktop OS and browsers. The Cloud Engineering team drives the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, focusing on data protection, governance solutions, and cloud application tooling. Together, these teams ensure a seamless and secure technological environment that enhances productivity and innovation.

Candidates should be passionate, self-driven and resourceful, creative problem solvers with can-do attitude, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software/hardware solution delivery. The position will be based in Visa’s Foster City office.

 

Essential Functions:

  • Manage the intake process to evaluate incoming project requests for the applications you support by performing requirement elaboration, estimation and technical assessment.
  • Maintain a product backlog, facilitate backlog grooming and drive prioritization.
  • Understand User Experience, design thinking and its importance to product features and apply it to the user stories for user interface and components.
  • Deeply understand the needs of the business in utilizing critical infrastructure
  • Work with CyberSecurity, Digital Enablement and Technology Support teams to define products scope and prioritization and be flexible to iterate/change per latest developments to meet deadlines.
  • Collaborate with the Corporate Network team to oversee the engineering roadmap and infrastructure requests for VPN, Wired, and Wireless LAN, ensuring robust and secure connectivity across the organization.
  • Partner with the Client Engineering team to manage endpoint roadmaps, including Azure Virtual Desktop, Windows 365, Windows Auto Pilot, JAMF Cloud, and JAMF Protect, while effectively handling technical security requirements for desktop OS and commonly used browsers.
  • Work with the Cloud Engineering team to drive the cloud solutions roadmap, covering the Microsoft 365 environment and services like Office 365 Hybrid Infrastructure and Microsoft Purview, with a focus on data protection, governance solutions, and cloud application tooling.
  • Break down product requirements into clear, thorough, and detailed user stories for complex features and product sets.
  • Be the primary liaison between other business units, BU product managers, engineering, project managers, and other applicable groups to ensure flawless integration of new and existing feature sets.
  • Evaluate new product opportunities, bring forward POC/proposals and influence to expand our product features and solution footprint.
  • Participate in sprint planning, daily stand ups, product demos, test phases, retrospectives to ensure on time, high quality delivery.
  • Work very closely with engineering teams to ensure technical specifications and final products meet business requirements.
  • Derive insights from data and help drive decision making.
  • Maintain release plans and publish release notes to stakeholders.
  • Provide oversight to develop user guides, user training materials.
  • Partner with engineering teams in providing product demos, user training and support for adoption of features and applications.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network, Client, Cloud Product Manager, Visa

As a Network, Client, Cloud Product Manager at a dynamic company based in Austin, you will play a crucial role in shaping and maintaining our Workplace Technology services across Network, Client, and Cloud environments. Your mission will be to ensure an efficient, secure, and innovative technological infrastructure that benefits the corporate environment. Collaborating closely with the Corporate Network, Client Engineering, and Cloud Engineering teams, you'll deliver top-notch experiences that meet our users' needs. Your day-to-day will include managing the intake process for project requests, maintaining a product backlog, and deepening your understanding of user experience and design thinking to enhance product features. If you're a self-driven, passionate individual with exceptional organizational skills and the ability to communicate ideas clearly, this is the perfect opportunity for you. We’re looking for creative problem solvers who excel at customer interaction and solution delivery. Your responsibilities will include evaluating product opportunities, collaborating with multiple teams to define project scopes, and ensuring successful product releases. You’ll be the primary liaison between business units and technical teams to guarantee seamless integration of features. This is an exciting chance to leverage your analytical mindset and structured thinking to drive significant advancements in our infrastructure. Join us to make a real impact by enhancing productivity and innovation through your expert guidance in Network, Client, and Cloud product management!

Frequently Asked Questions (FAQs) for Network, Client, Cloud Product Manager Role at Visa
What are the key responsibilities of a Network, Client, Cloud Product Manager at your company?

As a Network, Client, Cloud Product Manager at our company, you will be responsible for managing the intake of project requests, overseeing the product backlog, facilitating collaboration among engineering teams, and ensuring seamless integration of new features. Your role will require you to evaluate new product opportunities and maintain close communication with other business units to drive effective product development.

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What qualifications are needed to apply for the Network, Client, Cloud Product Manager position?

Candidates looking to apply for the Network, Client, Cloud Product Manager position should have significant experience in customer and partner interaction, management, and delivery of software/hardware solutions. Strong organizational, written, and verbal communication skills are essential, along with a solid understanding of user experience and design thinking.

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How important is teamwork for a Network, Client, Cloud Product Manager?

Teamwork is vital for a Network, Client, Cloud Product Manager as you will be collaborating closely with Corporate Network, Client Engineering, and Cloud Engineering teams. Your ability to work with various stakeholders ensures that the technological implementation aligns with business needs, fostering a unified approach to productivity and innovation.

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What tools and methodologies will a Network, Client, Cloud Product Manager use?

In your role as a Network, Client, Cloud Product Manager, you will utilize agile methodologies for project management, including participating in sprint planning and daily stand-ups. Familiarity with tools for backlog management and user story documentation will also be beneficial for maintaining efficient workflows in product development.

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What is the work environment like for a Network, Client, Cloud Product Manager in Austin?

The work environment for a Network, Client, Cloud Product Manager in Austin is collaborative and innovative. You will be part of a team dedicated to advancing our Workplace Technology services, where you'll experience a dynamic atmosphere focused on enhancing the technological infrastructure that drives our organization.

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Common Interview Questions for Network, Client, Cloud Product Manager
Can you explain your experience with managing product backlogs?

When answering this question, outline your process for maintaining a product backlog, including how you prioritize requests, conduct backlog grooming sessions, and ensure the backlog reflects the evolving needs of the business. Provide specific examples of how your approach has led to successful project outcomes.

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How do you incorporate user experience into your product management practices?

Discuss your understanding of user experience principles and how you apply design thinking to create user stories that enhance product features. Use examples from your previous roles to illustrate instances where you've successfully integrated user feedback into product development.

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Describe your approach to collaborating with engineering teams.

Highlight your commitment to clear communication and regular collaboration with engineering teams. Explain how you facilitate discussions around technical specifications and ensure products meet business requirements through scheduled meetings, constant feedback, and agile practices.

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What strategies do you use to evaluate new product opportunities?

Share your methodology for assessing new product opportunities, including market research, stakeholder feedback, and feasibility studies. Emphasize your analytical skills in deriving insights from data and making informed decisions that influence product strategy.

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How do you handle changing priorities during a project?

Provide an example of a time you faced shifting priorities and how you adapted your strategy to meet new demands. Talk about your flexibility and ability to iterate on project scope while maintaining focus on deadlines.

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What tools do you prefer for project management and why?

Mention specific project management tools you are familiar with, such as JIRA, Trello, or Asana. Explain how these tools help you effectively manage workflows, track progress, and keep team members aligned on tasks.

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What is your experience with data protection and governance in cloud solutions?

Discuss your knowledge in data protection and governance frameworks relevant to cloud solutions. Share specific projects where you addressed these aspects to enhance security and compliance within the cloud infrastructure.

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How do you ensure strong communication with various business units?

Highlight your strategies for establishing and maintaining open lines of communication with various business units. Discuss practices you use to facilitate collaboration, such as regular check-ins, updates, and utilizing collaborative tools.

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What is your approach to training users on new technology features?

Explain how you develop training materials and conduct user training sessions, ensuring stakeholders understand new features and can effectively adopt them. Provide examples of successful user training initiatives you've led.

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Can you describe a challenging product management situation you've faced?

Use this opportunity to demonstrate your problem-solving skills. Share a particular challenge, how you approached it, and the outcome. This gives you a chance to reflect on your learning and improvement in your management practices.

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Full-time, on-site
DATE POSTED
April 3, 2025

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