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Network Implementation Manager - job 7 of 9

What we expect of you, day to day.

This role will report to the Director, Network Implementation and shall:

  • Manage key implementation objectives, deliverables, milestones, dependencies and success criteria in collaboration with the sponsor and other stakeholders.
  • Ensure risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the team as part of the IMO Governance model.
  • Anticipate issues and delays that may occur and put contingency plans in place as appropriate.
  • Respond to issues, challenges and concerns that arise during the implementation, challenging and pushing back as required
  • Manage the relationship with both internal and external senior stakeholders, escalating only in the most complex situations .Work with others to utilize multiple information sources in order to resolve complex problems, identifying potential solutions and recommendations
  • Explain complex issues and work with others to reach a consensus in order to achieve objectives/success criteria
  • Act as the Network Implementation SME for multiple initiatives and work closely with the Product and Technology teams to ensure that we act as One Visa (both internally and externally) and can identify and assist in the resolution of any obstacles that may arise
  • Engage and collaborate with internal/external  resources throughout the product development lifecycle to identify Client impacts, and define required modifications to onboarding and support processes to address enhancements and the roll-out of new feature functionality
  • Responsible for the transition of products/services into BAU
  • Perform post-project analysis (within the Client Readiness Framework) to identify trends and actions to prevent future client impacts.
  • Primary liaison with product offices to identify support or implementation gaps prior to product rollouts and assist in resolution of those gaps.
  • Perform new product/support impact assessments required to ensure overall effectiveness of the entire support organization.
  • Role also requires significant interaction and subject matter expertise in a number of broad areas with unique requirements across the globe.
  • Responsible for own workflow assignments and must be able to be a fast responder and be proactive in resolving problems and meeting deadlines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Implementation Manager, Visa

At Visa, we're searching for a dynamic Network Implementation Manager to join our Miami team. In this pivotal role, you'll report directly to the Director of Network Implementation, guiding the successful execution of our key implementation objectives. Your day-to-day will involve collaborating with sponsors and stakeholders to ensure that deliverables and milestones are met, while carefully managing risks and setting up robust contingency plans. As the subject matter expert on network implementations, you’ll adeptly navigate complex challenges and foster relationships with both internal and external stakeholders. Your ability to explain intricate issues clearly will be essential in reaching consensus and driving through objectives. Furthermore, you’ll engage with various teams throughout the product development lifecycle, ensuring a seamless transition of products and services into business-as-usual operations. In addition, post-project analysis will be part of your responsibilities, where you'll assess trends and take proactive measures to prevent client impacts. If you're proactive, detail-oriented, and ready to tackle exciting challenges in our hybrid work environment, we’d love to hear from you and explore how you could help drive Visa's initiatives forward!

Frequently Asked Questions (FAQs) for Network Implementation Manager Role at Visa
What are the main responsibilities of a Network Implementation Manager at Visa?

As a Network Implementation Manager at Visa, your primary responsibilities include managing implementation objectives, deliverables, and milestones in collaboration with stakeholders. You’ll also be responsible for risk management, anticipating issues, and developing contingency plans. Engaging with internal and external stakeholders and acting as the subject matter expert are key components of the role, alongside performing post-project analyses to improve future implementations.

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What qualifications do I need to apply for Network Implementation Manager at Visa?

To apply for the Network Implementation Manager position at Visa, candidates typically require a bachelor's degree in a relevant field, significant experience in project management, and expertise in network implementations. Strong communication skills and a proven ability to manage complex stakeholder relationships are crucial, as well as a proactive approach to problem-solving.

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How does Visa ensure a smooth product transition for Network Implementation Managers?

Visa ensures a smooth product transition for Network Implementation Managers by integrating a comprehensive Client Readiness Framework. This includes assessing support or implementation gaps prior to product rollouts and coordinating closely with product offices to identify necessary modifications for onboarding and support processes based on client impacts.

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What does a typical day look like for a Network Implementation Manager at Visa?

A typical day for a Network Implementation Manager at Visa includes collaborating with stakeholders on implementation objectives, monitoring project deliverables, managing risks, and communicating with cross-functional teams. Anticipating challenges and contributing to consensus-building discussions will also be part of your role, creating a dynamic and engaging work environment.

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Is the Network Implementation Manager position at Visa remote or in-office?

The Network Implementation Manager position at Visa is a hybrid role, meaning you'll have the flexibility to work from home while also spending time in the office. The exact number of days spent in the office will be determined by your hiring manager, providing a balanced work experience.

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Common Interview Questions for Network Implementation Manager
Can you describe your approach to managing implementation objectives?

When asked about managing implementation objectives, explain your systematic approach, including setting clear milestones, collaborating with stakeholders, and using project management tools to keep everything on track. Highlight specific examples of past projects where your planning led to successful outcomes.

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How do you handle risks and challenges during a project?

In an interview, emphasize your proactive approach to risk management by detailing how you identify potential risks early and how you establish contingency plans. Share a specific instance where your risk management strategies effectively mitigated challenges.

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How do you communicate complex issues to stakeholders?

Talk about your ability to simplify complex issues by using clear language and visual aids when necessary. Provide an example where you successfully facilitated a consensus among stakeholders despite differing perspectives.

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What techniques do you use to engage cross-functional teams?

Discuss your strategies for engagement, like regular check-ins, collaborative tools, and fostering an inclusive culture. Highlight how these techniques contribute to successful implementations and project outcomes.

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Describe your experience with post-project analysis?

When addressing post-project analysis, explain its importance in your previous roles. Describe how you collected data, identified trends, and implemented changes based on analysis to improve future projects.

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How do you prioritize your workflow and assignments?

Share your prioritization strategies, such as using project management techniques to assess urgency and importance. Give an example of a time when effective prioritization helped meet deadlines amidst competing demands.

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What role do you believe a Network Implementation Manager plays in product development?

Discuss the integral role of a Network Implementation Manager in ensuring alignment between product development and implementation efforts, including providing feedback on client needs and identifying necessary changes throughout the process.

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Can you provide an example of how you've successfully built relationships with stakeholders?

Tell a story about a time you built a strong relationship with stakeholders by communicating effectively, being responsive, and addressing their concerns. Highlight the positive impact this had on project outcomes.

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What is your experience with managing external vendor relationships?

Discuss your experience in managing vendor relationships, laying out how you ensure alignment on project goals, monitor performance, and resolve conflicts to maintain a productive partnership.

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How do you stay informed about industry trends affecting network implementations?

Explain how you actively seek out industry knowledge through seminars, networking with peers, and subscribing to relevant publications, demonstrating your commitment to staying ahead in your field.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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