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Product Analyst - AI Governance and Product Operations - job 11 of 20

The Product Analyst is part of the AI Governance and Product Operations team and will be responsible for supporting model risk governance and client success efforts for a high-impact, fast-growing portfolio of payment fraud risk model products. The person selected for this role will be responsible for identifying, as well as shaping and executing strategies against the biggest model risk governance and client success challenges, we face today.

The person selected for the role will sit within the product team, while partnering with product managers, data science, and frontline partners to streamline our model risk governance and client success processes, fine-tune internal workflows for client services, including transforming and coordinating model governance activities between Visa and the clients who use the products powered by Visa models. In addition, this person will support the coordination of activities with the Regional Client Servicing teams, Department-level 1st Line Risk Management function, and Enterprise-level 2nd Line Risk Management functions. The person will also represent Data Products and Solutions in client meetings involving client servicing and model governance topics.

Essential Functions

  • Create and maintain internal and external model risk governance communications including, model implementation support and model release schedules.

  • Ensure appropriate internal control, review, maintenance, and handling of model governance documentation. This includes supporting the continuous process improvement of standard practices, templates, and training for model risk governance.

  • Serve as a contact in client-facing and internal meetings regarding model governance and client success topics for the Data Products and Solutions team.

  • Capture business requirements from clients for custom data or report requests and provide regular updates to clients on progress/delivery.

  • Research and respond to client model risk governance questions or documentation requests.

  • Maintain internal and external frequently asked questions (FAQs) repositories for model risk governance questions.

  • Streamline the delivery of model documentation and performance for Visa clients.

  • Liaise with other business units, product leaders, engineering, and other applicable groups to provide best in class service to clients.

  • Provide project status, action plans, and recommendations to senior leadership on an ongoing basis.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst - AI Governance and Product Operations, Visa

Are you ready to make an impact in the world of AI Governance and Product Operations? Visa is looking for a motivated Product Analyst who will dive into the thrilling challenge of payment fraud risk model products. As a vital part of our AI Governance and Product Operations team based in Washington, you will play a key role in supporting model risk governance and ensuring client success for our fast-growing portfolio. You'll work directly with product managers, data scientists, and frontline partners to execute strategies that tackle the biggest challenges in model risk governance today. Your main responsibility will be to streamline our processes and communication for model governance activities, creating an efficient workflow between Visa and our clients. You'll also represent Data Products and Solutions in client meetings, addressing critical topics around governance and client success. Are you thoughtful and proactive? You'll create and maintain essential model governance communications, supporting internal controls and leading improvements in standard practices. Plus, you'll capture business requirements, respond to client inquiries, and maintain FAQ repositories, all while ensuring best-in-class client service. This hybrid role facilitates collaboration with colleagues and clients alike, and the days in the office will be confirmed by your hiring manager. If you're excited about shaping the future of our AI initiatives, this role is perfect for you at Visa!

Frequently Asked Questions (FAQs) for Product Analyst - AI Governance and Product Operations Role at Visa
What responsibilities does a Product Analyst - AI Governance and Product Operations have at Visa?

The Product Analyst - AI Governance and Product Operations at Visa is responsible for supporting model risk governance and client success efforts. This includes identifying challenges in governance processes, creating internal and external communications, responding to client inquiries, and ensuring the seamless delivery of model documentation. You'll collaborate with various teams to improve workflows and facilitate best-in-class client service.

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What qualifications do I need to apply for the Product Analyst position at Visa?

To apply for the Product Analyst - AI Governance and Product Operations role at Visa, candidates typically need a background in data analysis or product management, excellent communication skills, and the ability to work collaboratively in a team. Experience in risk management, particularly in AI or operational contexts, will be beneficial. A proactive approach to problem-solving and client relationships is essential.

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How does the Product Analyst support client success at Visa?

In this role, the Product Analyst - AI Governance and Product Operations aids client success by streamlining model governance processes, capturing client business requirements, and providing regular updates on custom data requests. Additionally, you'll research and respond to client queries on governance, maintaining accurate communication to foster strong client relationships.

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What type of projects will a Product Analyst work on at Visa?

The Product Analyst - AI Governance and Product Operations will work on projects that involve developing strategies for model risk governance and enhancing client success. This includes coordinating internal workflows and liaising with different business units to ensure optimal service and project outcomes, as well as regularly updating senior leadership on project status and recommendations.

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Is the Product Analyst role at Visa a remote position?

The Product Analyst - AI Governance and Product Operations position at Visa is a hybrid role, meaning that while you will have the flexibility of working from home, you will also collaborate in-office some days. The specific number of days required in the office will be discussed with your hiring manager.

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Common Interview Questions for Product Analyst - AI Governance and Product Operations
Can you explain the role of a Product Analyst in AI Governance?

In your answer, highlight the importance of managing model risks and ensuring client success. Emphasize collaboration with various teams and the need for effective communication to streamline governance processes and uphold high standards of service.

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What strategies would you use to manage client relationships?

Discuss your approach to active listening and clear communication while detailing how you would capture client requirements and provide timely updates, demonstrating that you prioritize client needs and build trust.

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How do you handle conflicting priorities in a fast-paced environment?

Outline your organizational skills and ability to prioritize tasks effectively. Provide examples of how you have managed multiple projects successfully while ensuring deadlines are met.

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What experience do you have in risk management?

Share any relevant experience you have in managing risks, particularly within AI technologies or product operations. Mention specific methodologies and how they have positively impacted your previous workplaces.

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Describe a time when you improved a process within your team.

Provide a specific example of a process improvement that led to enhanced efficiency or better outcomes. Focus on your role in identifying the problem, proposing a solution, and the ultimate result.

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How do you ensure accuracy in your work?

Discuss the methods you use to verify information and ensure thoroughness in your analysis. Highlight specific tools or practices you follow to maintain high-quality standards.

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Why do you want to work with Visa in this role?

Express your enthusiasm for Visa's innovative environment and commitment to client success. Mention how your skills and interests align with the mission of the Product Analyst position and the exciting challenges it presents.

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What types of documentation are important for model risk governance?

Talk about essential documentation such as model implementation guides, performance reports, and governance frameworks. Emphasize the role of documentation in ensuring compliance and facilitating effective communication.

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How would you respond to a client inquiry regarding model performance?

Explain how you would approach understanding the client's concern, gathering the necessary data, and delivering a clear and informative response, ensuring the client feels valued and supported.

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What is your understanding of AI and its implications in product operations?

Share your knowledge of AI's transformative potential for products related to payment fraud and emphasize the impact of data-driven insights in enhancing decision-making and risk management.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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