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Product Analyst, Unified Directory - job 16 of 19

You will step into a pivotal role driving a foundational Visa platform, where innovation and technological advancement are at the forefront of our mission. In this position, you will lead and shape the future of Visa’s unified directory, ensuring continued security and seamless customer experience across all use cases and credential types. The platform service you will be managing touches nearly every Visa cardholder and every Visa client and supports many other core services across Visa internally. This role is critical to position Visa to be the best way to pay in all digital environments. Drawing on strong background working with technical data products, you would work closely with your partners in technology and architecture to do the required research and drive requirements and backlog for the product. 

The ideal candidate will work with minimal guidance in a fast-paced, ambiguous work environment, and will have the ability to independently translate high-level guidance into detailed product requirements using a data-driven approach. The role requires an individual who can operate effectively in hands-on environments, take ownership of tasks, and deliver results without constant supervision. Analytical skills, technical acumen, and the ability to collaborate efficiently with technology partners are essential. The candidate should understand data products, be able to work with architects and developers to provide detailed product requirements, solve problems creatively, and analyze data to derive insights and make informed decisions.

Responsibilities:

  • Lead the product roadmap and requirements for the Unified Directory: Define a compelling roadmap that enhances credential enrollment and retrieval, improves reliability, and builds critical infrastructure with clear benefits to our end clients and customers
  • Define the requirements for ever evolving data model for Unified Directory
  • Product Delivery: Ensure the Directory is flexible, modular, and future proof to new data elements and experience use case it must serve.
  • Define and track key success metrics for Unified Directory.
  • Summarize data insights that resonates with diverse audiences who may or may not be deep into the details.
  • Work with data governance, legal & privacy teams to understand the contractual data rights for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions and Visa product teams to understand their specific needs from the product and provide articulate data insights.
     

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst, Unified Directory, Visa

Are you a passionate data enthusiast ready to shape the future of digital payments? Join Visa as a Product Analyst for our Unified Directory in Ashburn, where you'll be at the heart of innovation and technological advancement. In this pivotal role, you will take charge of one of Visa’s foundational platforms, ensuring it remains secure and provides a seamless customer experience for cardholders and clients alike. You'll get hands-on with data products, collaborating closely with technology and architecture partners to drive research and develop a robust backlog for our product. This is not just about crunching data; it's about crafting a compelling roadmap that enhances credential management while building an infrastructure that meets your clients' needs today and in the future. The ideal candidate is someone who thrives in a fast-paced, ambiguous environment, with the capability to transform high-level goals into detailed product requirements. Not only will you need strong analytical and technical skills, but you'll also demonstrate the ability to work independently and deliver results without constant oversight. You'll be defining and tracking key success metrics, working with diverse teams to ensure alignment across geographical regions, and summarizing insights for audiences with varying levels of knowledge. Sound like you? If you're ready to take ownership of tasks and drive impactful solutions, we’d love to see you at Visa!

Frequently Asked Questions (FAQs) for Product Analyst, Unified Directory Role at Visa
What are the responsibilities of a Product Analyst at Visa in Ashburn?

As a Product Analyst at Visa, your primary responsibilities include leading the product roadmap and requirements for the Unified Directory, enhancing credential enrollment and retrieval processes, and ensuring a reliable and future-proof platform. You'll collaborate with various teams to gather insights, define necessary data models, and articulate clear product requirements that align with the business needs.

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What qualifications are essential for the Product Analyst position at Visa?

To excel as a Product Analyst at Visa, you should have a strong analytical background, particularly with technical data products. Experience in creating product requirements and working with data governance, legal, and privacy teams is also critical. Additionally, candidates should be capable of operating independently in fast-paced environments and possess excellent collaborative skills to work effectively with technology partners.

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How does the Product Analyst at Visa contribute to enhancing the Unified Directory?

In the role of Product Analyst at Visa, you contribute by defining a compelling product roadmap, establishing clear success metrics, and ensuring that the Unified Directory is flexible and ready for future enhancements. Your work will directly impact customer experiences, making the platform more efficient, reliable, and tailored to the needs of Visa's global client base.

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What skills should a successful Product Analyst possess when working with a team at Visa?

A successful Product Analyst at Visa should possess strong analytical skills, technical knowledge of data products, and effective communication abilities to engage with diverse teams. Problem-solving skills and the capacity to summarize data insights for various audiences are also essential in driving collaborative efforts across the organization.

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What does the work environment look like for a Product Analyst at Visa?

The work environment for a Product Analyst at Visa is dynamic and collaborative. As a hybrid position, you'll have a mix of remote and in-office work, fostering both independent and team-oriented efforts. This flexibility allows you to engage with various stakeholders while empowering you to take ownership of your tasks in a fast-paced setting.

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Common Interview Questions for Product Analyst, Unified Directory
Can you explain your experience with defining product requirements?

When answering this question, focus on your approach to translating high-level goals into actionable product requirements. Discuss specific methodologies you use and how you collaborate with technical teams to ensure alignment and clarity in product features.

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How do you prioritize tasks in a fast-paced environment?

To effectively answer this question, highlight your methods for assessing urgency and importance. Discuss tools or frameworks you use for prioritization and provide examples of past experiences where you successfully managed competing priorities.

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What strategies do you employ to ensure effective collaboration with cross-functional teams?

In your response, emphasize the importance of clear communication and regular updates. Provide examples of how you've facilitated collaboration in previous roles and share any tools or practices that help bridge departmental gaps.

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Describe a time when you used data analysis to drive a product decision.

Focus on sharing a specific example where your data analysis led to significant changes or improvements in a product. Explain your analysis process, the decisions made, and the impact on the product or organization.

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What key metrics do you track for product success?

When addressing this question, mention specific metrics you consider vital for assessing product performance, such as user engagement rates, conversion metrics, or customer satisfaction scores. Explain how you use this data to inform product adjustments.

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How do you handle feedback and criticism regarding your product strategy?

Demonstrate your openness to feedback by describing how you take constructive criticism as an opportunity for growth. Share processes you use to incorporate feedback into your product strategies and how it has led to improved outcomes.

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Can you discuss how you gather insights from various stakeholders?

In your answer, emphasize your proactive communication strategies. Describe how you conduct interviews, surveys, or workshops to gather insights and ensure you accurately capture the needs and expectations of all stakeholders.

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What challenges have you faced in product management and how did you overcome them?

Focus on a specific challenge related to product management that you faced and the steps you took to address it. Highlight problem-solving techniques and the positive outcomes that resulted from your efforts.

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Explain your understanding of data governance in product development.

Your answer should reflect a clear grasp of data governance principles, including compliance with legal requirements and the importance of protecting user data. Discuss how these principles inform your work as a Product Analyst at Visa.

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What tools do you use for data analysis, and why do you prefer them?

Share specific tools you find valuable in data analysis, such as Excel, SQL, or Tableau. Explain why these tools are beneficial for your role and how they support your analysis and decision-making processes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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