Program Manager, Global Product Delivery - job 19 of 19

As a Program Manager, Global Product Delivery at Visa, you will drive the execution of critical global product projects, ensuring successful delivery across various regions. Your duties will include establishing governance frameworks, leading cross-functional workstreams, managing stakeholder collaborations, handling project scopes, and reporting on status and outcomes.

To be a successful candidate for the Program Manager role at Visa, you'll typically need a strong background in program and project management, preferably with experience in the tech or financial services sector. Familiarity with agile methodologies, excellent communication skills, and the ability to lead cross-functional teams are crucial for securing success in this position.

In the Program Manager position at Visa, expect a hybrid work environment that promotes a collaborative and innovative atmosphere. You'll engage with a diverse and dynamic team passionate about driving the future of payments, emphasizing teamwork and quality outcomes in a culture that values continuous growth.

Visa prioritizes professional development for its Program Managers through continuous learning opportunities, mentorship programs, and collaborative projects that enhance skill sets. The company's commitment to evolving its team members aligns well with the rapid developments in the payments industry.

As a Program Manager for Global Product Delivery at Visa, you will play a pivotal role in aligning product initiatives with business goals. Your ability to execute projects effectively will directly influence Visa's growth, ensuring that products meet market demands and maintain high standards across regions.

As a Program Manager, I regularly assess project timelines, urgency, and resource availability when prioritizing tasks. Utilizing a combination of stakeholder feedback and the agile framework helps ensure that I focus on what delivers the most value to the project.

In a past project, we faced significant delays due to resource limitations. I coordinated with stakeholders to identify key bottlenecks, reallocated resources where possible, and communicated clearly with the team about the revised plan, which helped us get back on track.

I am experienced in agile and waterfall methodologies, with a preference for agile due to its collaborative nature. This approach allows for flexibility and ongoing feedback, which is vital for adapting to changing business needs.

I maintain regular communication through status reports and meetings. I use project management tools to provide visibility on progress, ensuring stakeholders have access to real-time updates and can raise any concerns promptly.

To establish governance, I would work closely with stakeholders to define roles and responsibilities clearly. I would also develop guidelines and communication protocols that ensure everyone understands processes, which is crucial for project success.

I have extensive experience working with cross-functional teams, leading initiatives that require collaboration from different departments. Building relationships and fostering open communication across teams have been key to driving successful outcomes.

I typically use a mix of qualitative and quantitative metrics, such as completion rates, adherence to timelines, stakeholder satisfaction surveys, and post-project analyses to evaluate whether we have met our goals.

I align projects with company objectives through regular strategic reviews, stakeholder engagement, and adjusting project scopes as necessary to ensure our efforts support the broader business goals effectively.

I encourage an inclusive environment where all team members feel valued. By promoting open dialogue, recognizing individual contributions, and facilitating team-building activities, I help develop camaraderie and teamwork.

What I enjoy most is the opportunity to see a project evolve from an idea to execution. Being able to orchestrate different elements and work with diverse teams to achieve our goals is incredibly fulfilling.