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Job Description

About the Agency:

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
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Your Team:

The Division of Building and Land Development Services (BLDS) leads the agency’s effort in providing architectural, engineering, environmental planning, and construction support services to the various divisions within HPD’s Office of Development. The Office of Development utilizes a public-private partnership model and provides loans, grants and/or incentives to assist in the finance of housing development projects that will benefit low- and moderate-income New Yorkers.

The Division of Building and Land Development Services is the largest division within the Office of Development with over 120 staff composed of seven Units which include; the Bureau of New Construction Design Review Services, the Bureau of Preservation Design Review Services, the Bureau of Engineering, the Bureau of Construction Services, Environmental Planning Unit, Codes and Standards Unit, and the Program Management Unit.

Your Impact:

As Senior Program Manager of Post-Construction Services for BLDS, you will work with various new construction and preservation projects that are both in the design and post-construction phases. You will also play a key role in identifying properties that meet standards and adhere to rules and regulations of the Fair Housing Act, Section 504 of the Rehabilitation Act of 1973, and the American with Disabilities Act.

Your Role:

The ideal candidate should have a background in Architecture, or related field, and possess a thorough understanding and strong knowledge base of New York City Building and Construction codes, as well as Federal, State, and City housing codes and regulations.

- Assist the Director of Program Management and Deputy Director of Post-Construction Services in coordinating reviews/inspections of projects in the pipeline;

- Conduct accessibility and verification related inspections and attend field meetings to verify compliance with applicable design and construction codes, regulations, and standards;

- Conduct post-construction reviews of drawings/plans, scopes of work, and specifications, prepared by consultants for compliance with New York City Building and Construction Codes, Zoning Resolution, HPD Design Guidelines, and accessibility design standards;

- Assist in preparing tracking reports and maintaining a well-organized and centralized document management system that tracks the progress of each project throughout the design and construction review process;

- Assist the Deputy Director of Post-Construction Services in providing guidance and training to new and junior staff on the review/inspection process and the interpretation of federal, state, and local housing codes, regulations, and design guidelines;

- May be called to perform administrative responsibilities for the Post Construction Services programs in the absence of the Deputy Director of Post Construction Services;

- Engage in research, investigations, studies or examinations related to the architectural functions, real estate, and activities of the Agency.

Preferred skills

1. The ideal candidate must have at least 4 years of full-time experience in reviewing multi-family new construction projects. S/he must be able to work in a fast-paced environment, negotiate with diverse technical specialists, apply independent judgment in technical matters, take initiative, and work effectively with others.
2. Willing and able to conduct field work and inspections.
3. Thorough knowledge in all areas of architecture, design, and construction, including City, State, and Federal regulations and procedures, and methods and standards for new construction of multi-family housing.
4. Excellent trade base knowledge and familiarity with New York City government and housing issues.
5. Ability to work in a fast-paced environment, negotiate with diverse technical specialists, apply independent judgment in technical matters, take initiative, and work effectively with others.
6. Excellent writing, interpersonal, organizational, communication, leadership, and negotiation skills.
7. Demonstrated ability to meet deadlines, coordinate multiple projects, and deal with complex construction issues.
8. Proficient in the operation of AutoCAD, Bluebeam Revu, Excel, Word, and Powerpoint.
9. A Motor Vehicle Driver License valid in the State of New York may be required for certain assignments. If required, this license must be maintained for the duration of the assignment.
10. Candidate may be subject to a background investigation conducted by the New York City Department of Investigation.

ONLY CANDIDATES WHO ARE PERMANENT IN THE STAFF ANALYST TITLE OR COMPARABLE TITLE WILL BE CONSIDERED

STAFF ANALYST - 12626

Qualifications

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Senior Program Manager, Post Construction Service, City of New York

At the New York City Department of Housing Preservation and Development (HPD), we believe that every New Yorker deserves a safe and affordable place to call home. As the Senior Program Manager for Post Construction Services, you will be at the forefront of making this dream a reality, taking on a pivotal role to ensure our construction projects meet the highest standards of safety, accessibility, and compliance. By working closely with various teams within the Division of Building and Land Development Services, you will lead the charge on both new construction and preservation initiatives, carefully reviewing plans and collaborating with consultants to ensure adherence to New York City building codes, housing regulations, and accessibility standards. We’re interested in a candidate with a robust background in architecture or a related field, bringing at least 4 years of experience overseeing multi-family construction projects. You’ll conduct on-site inspections, manage documentation, and train junior staff, helping to foster a knowledgeable team dedicated to enhancing the city's housing landscape. If you are passionate about making a difference in our communities and possess exceptional technical knowledge along with strong communication and negotiation skills, this is a wonderful opportunity for you to contribute to a significant investment aimed at addressing the housing crisis in NYC. Join us, and let’s create homes that every New Yorker can be proud of!

Frequently Asked Questions (FAQs) for Senior Program Manager, Post Construction Service Role at City of New York
What are the responsibilities of a Senior Program Manager at HPD?

As a Senior Program Manager at the New York City Department of Housing Preservation and Development (HPD), your primary responsibilities include reviewing and inspecting construction projects, ensuring compliance with New York City building codes and standards. You will oversee the management of architectural and engineering plans and lead the coordination of post-construction services across various multi-family housing projects. You’ll also provide guidance to junior staff and engage in documentation tracking while promoting safe and affordable housing.

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What qualifications are needed for the Senior Program Manager role at HPD?

To be considered for the Senior Program Manager position at HPD, candidates should ideally have a background in architecture or a related field, along with a minimum of 4 years of experience reviewing multi-family construction projects. Knowledge of New York City building codes, along with strong communication, leadership, and negotiation skills, is also essential in this role to successfully coordinate with diverse teams and manage ongoing projects effectively.

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How does the Senior Program Manager role support HPD's mission?

The Senior Program Manager role is crucial in advancing HPD's mission of ensuring that all New Yorkers have access to safe and affordable housing. By ensuring that every construction project adheres to safety standards and accessibility regulations, you will directly contribute to the agency's goals of enhancing neighborhood quality, promoting economic mobility, and effectively addressing the city's housing crisis.

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What skills contribute to success as a Senior Program Manager at HPD?

Successful Senior Program Managers at HPD possess strong analytical skills with a thorough understanding of construction regulations, as well as excellent interpersonal, leadership, and communication abilities. Being detail-oriented and organized allows them to manage multiple projects simultaneously while fostering an environment of teamwork and mentorship, which is essential because the role also involves training junior staff.

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Is fieldwork a requirement for the Senior Program Manager position at HPD?

Yes, fieldwork is an important component of the Senior Program Manager position at the New York City Department of Housing Preservation and Development (HPD). As part of your responsibilities, you will conduct site inspections and verification-related assessments to ensure that construction projects comply with the established design and construction standards outlined by HPD and city regulations.

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Common Interview Questions for Senior Program Manager, Post Construction Service
Can you explain your experience with multi-family construction projects?

In answering this question, describe specific projects you've been involved in, highlighting your role, the challenges faced, and how your contributions helped meet compliance standards and ensured successful outcomes. Emphasize your problem-solving skills and ability to collaborate with various stakeholders in the construction process.

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How do you ensure compliance with building codes and regulations?

Discuss your methodology for reviewing architectural plans and the steps you take to conduct thorough inspections on construction sites. Mention your familiarity with relevant codes and any software tools you use, as well as your approach to keeping abreast of any legislative changes affecting compliance.

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Describe a time when you had to resolve a conflict during a project.

Provide an example that showcases your negotiation skills. Explain how you identified the conflict, the steps you took to address it, and the outcome. Highlight your ability to facilitate communication among team members and build consensus.

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What approaches do you use to mentor junior staff?

Describe your mentoring philosophy and specific techniques you utilize to train and guide junior staff on the review and inspection process. Emphasize the importance of creating an inclusive and supportive learning environment and how you assess the progress of your mentees.

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How do you handle tight deadlines and multiple projects?

Talk about your organizational strategies for prioritizing tasks and managing your time effectively. Provide an example of a challenging situation where you successfully met a deadline while juggling multiple responsibilities, focusing on the tools or techniques you used.

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Can you explain your experience with accessibility standards?

Discuss your knowledge of the Fair Housing Act, Section 504 of the Rehabilitation Act, and the Americans with Disabilities Act. Share specific experiences where you ensured accessibility standards were incorporated into project designs and how you verified compliance during inspections.

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Have you ever had to work with diverse teams? How did you navigate those dynamics?

This is an opportunity to discuss your interpersonal skills. Describe your experiences working with diverse professionals in architecture, engineering, and other fields, and how you adapted your communication style to effectively collaborate and achieve project goals.

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What tools do you use for project tracking and documentation?

List the software tools you are proficient in, such as AutoCAD or Excel, and explain how you employ them for project tracking and documentation during the construction review phases. Provide examples of how these tools have improved your workflow and efficiency.

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How do you stay updated on changes in housing regulations?

Discuss your proactive approach to professional development, such as attending industry conferences, joining professional organizations, or subscribing to regulatory updates. Highlight any specific resources or networks that you find particularly valuable for staying informed.

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Why do you want to work with HPD as a Senior Program Manager?

Reflect on your passion for public service and commitment to improving housing conditions in New York City. Explain how your personal values align with HPD's mission and share your eagerness to contribute to large-scale, impactful projects that serve low- and moderate-income communities.

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DATE POSTED
March 31, 2025

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