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Sales and Solutioning Workforce Optimization Senior Manager - job 13 of 19

We are seeking a highly skilled and motivated Sales and Solutioning Workforce Optimization Manager to join our dynamic team. This role is pivotal in driving organizational design and optimization, analyzing productivity, and managing workforce planning and budgeting for our Global VD Sales and Solutioning team. 

Essential Functions

Organizational Design and Optimization: 

  • Partner with the regions and your PBP to develop and implement strategies to optimize the organizational structure. 
  • Identify and address inefficiencies within the team to improve overall performance. 
  • Collaborate with leadership to align organizational design with long term business goals. 
  • Productivity Enhancement: 
  • Analyze and build productivity metrics across the Global VD Sales and Solutioning team. 
  • Suggest and help with the Implementation of best practices and tools to enhance team efficiency and effectiveness. 
  • Monitor and report on productivity improvements and outcomes. 

Head Count Analytics: 

  • Conduct detailed head count analysis to support workforce planning and decision-making. 
  • Provide insights and recommendations based on head count data to optimize resource allocation. 
  • Track and report on head count trends and their impact on business performance. 
  • RACI (Responsible, Accountable, Consulted, Informed) Framework: 
  • Develop and maintain RACI matrices to clarify roles and responsibilities within the team. 
  • Ensure clear communication and accountability across all team members. 
  • Facilitate regular reviews and updates of RACI matrices to reflect changes in team structure and responsibilities. 

Workforce Planning: 

  • Lead workforce planning initiatives to ensure the team is adequately staffed to meet business needs. 
  • Align with the FBP and the Leaders to ensure the budgets for the Sales and Solutioning team, are alignment with our business goals. 
  • Provide regular workforce planning reports to senior management. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales and Solutioning Workforce Optimization Senior Manager, Visa

We are excited to announce an opening for the Sales and Solutioning Workforce Optimization Senior Manager role at our innovative company in San Francisco! If you have a passion for helping teams thrive and possess analytical skills that can transform productivity, this is the perfect opportunity for you. In this pivotal position, you will focus on organizational design and optimization, diving deep into workforce planning and budgeting for our Global VD Sales and Solutioning team. You will partner with different regions, working closely with your PBP to devise strategies that refine our organizational structure and tackle inefficiencies that hinder performance. Your knack for analyzing productivity metrics will help us enhance team effectiveness, while your insights from detailed head count analytics will bolster informed decision-making. Additionally, you’ll have the chance to develop and maintain RACI matrices to clarify roles within our team, ensuring everyone understands their responsibilities. Leading workforce planning initiatives, you’ll guarantee our team is adequately staffed and aligned with business goals, providing enlightening reports to our senior management. This hybrid position emphasizes flexibility, and your hiring manager will clarify expectations regarding in-office days. Join us and play a key role in shaping the future of our workforce optimization efforts!

Frequently Asked Questions (FAQs) for Sales and Solutioning Workforce Optimization Senior Manager Role at Visa
What are the key responsibilities of a Sales and Solutioning Workforce Optimization Senior Manager at our company?

The Sales and Solutioning Workforce Optimization Senior Manager at our company is responsible for driving organizational design, optimizing team performance, analyzing productivity metrics, and managing workforce planning and budgeting for our Global VD Sales and Solutioning team. This role entails collaborating with leadership to align strategies with long-term business goals, suggesting best practices to enhance efficiency, and conducting detailed headcount analysis to inform resource allocation decisions.

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What qualifications are needed for the Sales and Solutioning Workforce Optimization Senior Manager position?

To apply for the Sales and Solutioning Workforce Optimization Senior Manager role, candidates should have substantial experience in organizational design and workforce optimization. A solid background in data analysis, excellent communication skills, managerial experience in a sales environment, and familiarity with RACI frameworks are essential. A degree in business, management, or a related field is also highly recommended.

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How does the Sales and Solutioning Workforce Optimization Senior Manager impact team performance?

The Sales and Solutioning Workforce Optimization Senior Manager significantly impacts team performance by identifying and addressing inefficiencies, implementing productivity metrics, and fostering an environment of accountability through the development of RACI matrices. Through close collaboration with leadership and team members, they promote organizational design that aligns with business goals and enhances overall productivity.

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What tools or best practices does the Sales and Solutioning Workforce Optimization Senior Manager use?

In the role of Sales and Solutioning Workforce Optimization Senior Manager, various tools such as productivity dashboards, analytics software, and workforce planning tools are utilized to enhance team effectiveness. Best practices typically include continuous performance monitoring, regular RACI matrix updates, and hands-on collaboration with team leads to ensure clear communication and alignment on objectives.

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What kind of work culture can a Sales and Solutioning Workforce Optimization Senior Manager expect at our company?

The work culture for a Sales and Solutioning Workforce Optimization Senior Manager at our company fosters collaboration, innovation, and adaptability. It’s an engaging environment where teamwork thrives, and everyone's contributions are valued. With a focus on continuous improvement, employees are encouraged to share insights and implement new strategies to drive excellence.

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Common Interview Questions for Sales and Solutioning Workforce Optimization Senior Manager
How do you approach organizational design and optimization?

When approaching organizational design and optimization, I start by analyzing the current structure, identifying inefficiencies, and gathering input from team members. I look to align the structure with the company's long-term goals and ensure that every role has clear accountability. Engaging stakeholders throughout the process is crucial to create buy-in and foster collaboration.

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Can you share an example of how you improved productivity in a previous role?

In my previous position, I implemented a set of productivity metrics that monitored team performance across key indicators. By analyzing this data, I identified bottlenecks and rolled out targeted training sessions that addressed these specific issues, resulting in a significant increase in overall efficiency and team morale.

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What is your experience with workforce planning?

My experience with workforce planning includes leading initiatives that analyze headcount data, forecasting staffing needs based on business performance, and aligning resources effectively. I regularly collaborated with finance and leadership teams to ensure our budgets supported our workforce strategy.

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How do you ensure accountability within a team?

To ensure accountability within a team, I develop and maintain clear RACI matrices that outline roles and responsibilities. I believe regular check-ins and progress reviews are essential for keeping everyone informed and accountable for their tasks and objectives.

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Describe a time you managed a challenging team dynamic.

In a previous role, I faced a challenging team dynamic where communication breakdowns were commonplace. I organized team-building activities, fostering open discussions about issues, which led to improved trust and collaboration. Establishing regular team meetings for feedback helped to transform the environment positively.

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What strategies do you use to analyze productivity metrics?

I utilize data analytics tools to track productivity metrics, looking for trends and insights that can inform decision-making. I break down productivity data into actionable reports and share these findings with the team to encourage data-driven discussions about performance enhancement strategies.

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How do you stay updated on industry best practices in workforce optimization?

I stay updated on industry best practices through ongoing professional development, attending seminars, webinars, and reading relevant literature. Networking with peers and joining professional organizations also allows me to exchange insights and learn from the successes of others in the field.

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What is your approach to budget management for teams?

My approach to budget management involves closely aligning team budgets with strategic business goals. I monitor expenditures regularly, analyze variances against forecasts, and adjust plans accordingly to ensure that we deliver on targets while optimizing resource allocation.

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How do you engage leadership in the workforce optimization process?

Engaging leadership in the workforce optimization process begins with transparent communication. I regularly update them on insights gained from headcount analysis and productivity metrics, while soliciting their feedback on proposed strategies. By aligning my initiative with their vision, we work collaboratively toward common objectives.

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What tools have you found most useful in your previous roles for workforce analytics?

In my previous roles, I found tools like Tableau and Microsoft Power BI particularly useful for workforce analytics. These platforms help visualize data trends and create dashboards that are easy to interpret. Additionally, I have used HR systems like Workday to manage employee data effectively.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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